---
description: Review of ServiceMate Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ServiceMate | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/374/workforce-management-software/software) > [ServiceMate](/software/330290/servicemate)

# ServiceMate

Canonical: https://www.softwareadvice.ie/software/330290/servicemate

> ServiceMate is a job management software solution specifically made for domestic Appliance Engineers.

ServiceMate allows users to manage staff, invoices, quotes, generate reports and much more while keeping all their business admin information in one place such as audit logs, part \& stock control, customer details and more. The software also offers free supports and route scheduling.
> 
> Verdict: Rated **3.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 2.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 30% | (3/10 Likelihood to recommend) |

## About the vendor

- **Company**: ServiceMate

## Commercial Context

- **Starting Price**: £59.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: £59 Per Month, £15 Per extra user
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Attendance Tracking
- Automated Scheduling
- Calendar Management
- Customisable Reports
- Data Import/Export
- Employee Database
- Employee Management
- Employee Scheduling
- Labor Forecasting
- Performance Management
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Sick Leave Tracking
- Skills Tracking
- Third-Party Integrations
- Time & Attendance

## Integrations (3 total)

- Stripe
- Trustpilot
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Workforce Management Software](https://www.softwareadvice.ie/directory/374/workforce-management-software/software)

## Alternatives

1. [Clockify](https://www.softwareadvice.ie/software/355240/clockify) — 4.8/5 (9242 reviews)
2. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5203 reviews)
3. [Flex Plus](https://www.softwareadvice.ie/software/522422/Flex-Plus) — 4.8/5 (45 reviews)
4. [Paylocity](https://www.softwareadvice.ie/software/4537/web-pay) — 4.3/5 (1839 reviews)
5. [Jibble](https://www.softwareadvice.ie/software/102182/jibble) — 4.8/5 (1707 reviews)

## Reviews

### "Servicemate review" — 3.0/5

> **Daniel** | *14 July 2025* | Building Materials | Recommendation rating: 3.0/10
> 
> **Pros**: Easy-to-Use Interface, Powerful Job Scheduling \& Dispatching, Mobile-First Design, Automation \& Workflows.
> 
> **Cons**: Limited Android App Functionality, Basic Scheduling Features, Dependence on Add‑Ons and Reporting \& Customization are Limited.
> 
> My experience with ServiceM8 has been largely positive, especially for a small service-based business. It’s incredibly user-friendly, with a clean and intuitive interface that made it easy to get started. The mobile app is particularly strong on iOS — it allowed our field staff to quote, schedule, and invoice jobs directly from their phones, which really improved our workflow and customer response times.

The automation features, like reminders and follow-ups, reduced a lot of the manual admin work and helped us look more professional to clients. Online booking, live job tracking, and job histories made our day-to-day operations smoother and more transparent.

However, there were some limitations. The reporting tools are fairly basic, and we had to use a few paid add-ons to unlock features that felt like they should be standard — like recurring jobs and advanced forms. Also, the Android app is very limited, which made it hard for teams using mixed devices.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/330290/servicemate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hr/servicemate-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/330290/servicemate> |
| en-GB | <https://www.softwareadvice.co.uk/software/330290/servicemate> |
| en-IE | <https://www.softwareadvice.ie/software/330290/servicemate> |
| en-NZ | <https://www.softwareadvice.co.nz/software/330290/servicemate> |

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