---
description: Review of Caya Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Caya | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Caya

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> The Caya Document Automation Suite is an end-to-end platform for intelligent document processing (IDP). Postal mail, email attachments and uploads all arrive in one inbox, where they are read out and passed on according to defined rules.&#10;&#10;The suite consists of three products:&#10;&#10;Post Scan: digitisation of physical mail in scan centres in Germany.&#10;&#10;Document Extractions: extraction of content from documents using AI and deep OCR.&#10;&#10;Document Automations: rule-based routing of documents and extracted data to people, departments, folders and more than 130 connected systems, including DATEV and SAP.&#10;&#10;All documents are processed and stored in Germany. Caya is GoBD and GDPR compliant and certified to ISO 27001.
> 
> Verdict: Rated **4.6/5** by 24 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 24 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Caya
- **Founded**: 2017

## Commercial Context

- **Starting Price**: €24.99
- **Pricing model**: Per User
- **Pricing Details**: Essentials - €9.99/mo&#10;Standard - €24.99/mo&#10;Professional - €79.99/mo
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German
- **Available Countries**: Austria, Germany, Switzerland

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Archiving & Retention
- Audit Management
- Collaboration Tools
- Commenting/Notes
- Configurable Workflow
- Data Capture and Transfer
- Data Import/Export
- Data Retrieval
- Digital Signature
- Document Automation
- Document Capture
- Document Classification
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Management

## Integrations (70 total)

- ADP Workforce Now
- Accountable
- Amazon S3
- Asana
- Ascent ERP
- BILL
- BambooHR
- Billomat
- Box
- BuchhaltungsButler
- Candis
- CenterDevice
- ClickUp
- Confluence
- ContractHero

... and 55 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Text Mining Software](https://www.softwareadvice.ie/directory/4785/text-mining-software/software)

## Related Categories

- [Text Mining Software](https://www.softwareadvice.ie/directory/4785/text-mining-software/software)
- [Document Management Software](https://www.softwareadvice.ie/directory/722/document-management/software)
- [Data Entry Software](https://www.softwareadvice.ie/directory/4529/data-entry/software)

## Alternatives

1. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2927 reviews)
2. [Fluix](https://www.softwareadvice.ie/software/135841/fluix) — 4.8/5 (69 reviews)
3. [AIDA](https://www.softwareadvice.ie/software/230050/aida) — 4.8/5 (30 reviews)
4. [GoCanvas](https://www.softwareadvice.ie/software/4144/canvas) — 4.4/5 (209 reviews)
5. [Whitevision](https://www.softwareadvice.ie/software/394289/whitevision) (0 reviews)

## Reviews

### "Caya User Experience" — 4.0/5

> **Christian** | *27 February 2023* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: Scan service for physical Mail. You can access the scans worldwide
> 
> **Cons**: Not enough workflows, with workflows (and without it's a quite dumb service, so you really need them) rarter expensive
> 
> Scan service for mail. Automated workflows for document processing via Zapier and Make

-----

### "Beste Postapp ever\!" — 5.0/5

> **Hans Henning** | *20 January 2023* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Einfach keine physische Adresse mehr zu haben, befreit ungemein. Sehr einfach zu bedienen\!
> 
> **Cons**: Nichts. Ich bin 100% zufrieden\! Keine Einschränkungen
> 
> Sehr angenehm und komfortable.

-----

### "Beste Software nach meinen Tests" — 4.0/5

> **Sascha** | *20 June 2022* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: Die Übersichtlichkeit und die Einfachheit der Bedienung. Die Dokumente sind gut aufbereitet und OCR fähig lesbar. Die Zustellung erfolgt (i.d.R.) relativ schnell und zuverlässig. Es ist auch möglich, mehrere Adressen gleichzeitig zu verarbeiten. Alles in allem sind wir sehr zufrieden mit dem System.
> 
> **Cons**: Die Geschwindigkeit der APP lässt manches mal zu Wünschen übrig. Die Automatische Erkennung des Absenders funktioniert nicht immer einwandfrei. Ärgerlich ist die umständliche Zustellung von Warensendungen, was jedoch mit CAYA nichts zu tun hat. Hier werden die Dokumente geöffnet und fotografiert. Im Business Paket sollte eine mehrfache statt nur monatliche Zustellung inklusive sein. Selten erfolgt eine Zustellung in einem größeren, zeitlichen Rahmen.
> 
> Da ich viel im Ausland unterwegs bin, ist für mich die elektronische Zustellung der Post unabdingbar. Mit CAYA kann ich sicherstellen, dass meine Dokumente OCR fähig revisionssicher abgelegt werden und ich selbst entscheiden kann, welche Dokumente ich postalisch benötige und welche nicht. Der Aufwand, die Dokumente, wie bisher, manuell zu scannen und zu verarbeiten ist somit gleich null.

-----

### "Great solution for managing your physical mail from anywhere on the world" — 5.0/5

> **Stefan** | *27 November 2022* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: All mail is digitized and made available to me as a document in my inbox. This allows me to sort and file my physical documents directly in an OCR-optimised way.
> 
> **Cons**: The request for physical documents sometimes takes a long time. Support is only by email, which makes it more difficult for quick solutions.
> 
> Caya helps to manage my physical mail and I no longer miss payments, etc. It helps in sorting and categorising the mail and you can decide in advance which documents are really necessary in physical form.

-----

### "Modernes Arbeiten leicht gemacht" — 5.0/5

> **Marie** | *2 June 2022* | Publishing | Recommendation rating: 10.0/10
> 
> **Pros**: In einer Post-Corona-Arbeitswelt ist das Arbeiten von Zuhause für viele eine Selbstverständlichkeit geworden. Auch wir sind 2020 den Schritt gegangen und arbeiten nun "von überall".  Aber was passiert mit der Post, die man immer noch bekommt? Dank CAYA ist das für uns kein Problem. Die Post ist direkt digital. Und verschlagwortet\! Und wenn man doch mal etwas im Original braucht, lässt man es sich schicken\! Toller Service\!
> 
> **Cons**: Das einzige, was ich manchmal blöd finde ist,  dass die Briefumschläge mit eingescannt werden. Macht die PDFs unnötig groß. Hat aber vielleicht rechtliche Gründe.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/330339/caya)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/330339/caya> |
| en | <https://www.softwareadvice.com/cms/caya-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/330339/caya> |
| en-GB | <https://www.softwareadvice.co.uk/software/330339/caya> |
| en-IE | <https://www.softwareadvice.ie/software/330339/caya> |
| en-NZ | <https://www.softwareadvice.co.nz/software/330339/caya> |

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