--- description: Review of Upper Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Upper | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Fleet Management Software](/directory/4558/fleet-management/software) > [Upper](/software/330379/upper) # Upper Canonical: https://www.softwareadvice.ie/software/330379/upper Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/330379/upper?page=2) > Navigating the intricate labyrinth of delivery management? Battling with high operational costs, complex route planning, and less-than-stellar customer satisfaction? Upper Route Planner is your robust ally, ready to counter these challenges. This pioneering route planning platform extends a crucial tool to businesses of all magnitudes, aiding you to overcome operational obstacles and revolutionize your delivery process. The core of Upper Route Planner is fortified with advanced optimization algorithms. These intelligent systems streamline your logistics, transforming your delivery process into an efficient, cost-effective, and consistent mechanism. They expertly manage the intricacies of route planning, analyzing myriad factors like traffic trends, delivery slots, and driver availability to devise the most effective routes. This optimization not only curtails the time your drivers spend on the road but also lessens fuel usage, leading to substantial cost savings. However, the advantages of Upper Route Planner aren't confined to operational efficacy alone. By guaranteeing punctual and dependable deliveries, significantly augments customer satisfaction. It offers real-time visibility of your delivery operations, equipping you to keep your customers informed and promptly address any issues that surface. This transparency fosters customer trust and loyalty, providing you with a competitive edge in today's dynamic business landscape. Upper Route Planner is extraordinarily customizable and designed to adjust to the unique needs and challenges of your business. Whether you're a small local shop managing a handful of deliveries per day or a large enterprise handling thousands, Upper Route Planner can scale to meet your requirements. It supports a broad range of sectors, from food delivery, pharmacies, and healthcare, to eCommerce, waste management, and services necessitating efficient scheduling. Regardless of your delivery needs, Upper Route Planner stands by your side. Embrace Upper Route Planner and join the myriad of businesses that have revolutionized their delivery operations. Experience the advantages of efficient route planning, cost savings, and elevated customer satisfaction. Uncover the significant difference Upper Route Planner can make to your business. > > Verdict: Rated **4.6/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 44 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Upper ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Our pricing is structured on a per-user, per-month subscription model, with both monthly and annual billing options available to provide flexibility based on business needs. For customers choosing monthly billing, pricing starts at $50 per user per month for the Starter plan, $60 per user per month for the Professional plan, and $89 per user per month for the Optimize plan. The Enterprise plan is custom-priced based on operational requirements. For customers selecting annual billing, discounted rates apply. Annual pricing is $40 per user per month for Starter, $48 per user per month for Professional, and $71 per user per month for Optimize (billed annually). Enterprise annual pricing is customized depending on scale, integration needs, and support requirements. Each tier increases routing capacity and feature access. Plans scale from 250 stops per route to 3,000+ stops per route and unlock advanced capabilities such as live GPS tracking, proof of delivery, AI-powered driver assignment, workload and distance optimization, compliance tools, API access, custom integrations, and dedicated support options. This tiered pricing model allows businesses to select a plan based on delivery volume, operational complexity, and automation requirements, with the flexibility to upgrade as their operations grow. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador and 30 more ## Features - API - Activity Tracking - Alerts/Notifications - Customer Database - Customer History - Customisable Reports - Customisable Templates - Data Import/Export - Delivery Tracking - Dispatch Management - Drag & Drop - Driver Management - Electronic Signature - Food Delivery Dispatching - GPS - Live Driver Tracking - Live Tracking - Location Tracking - Maintenance Management - Mobile Access ## Integrations (7 total) - Google Maps - Google Sheets - GrazeCart - Shopify - WooCommerce - Zapier - monday.com AI Work Platform ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fleet Management Software](https://www.softwareadvice.ie/directory/4558/fleet-management/software) ## Related Categories - [Fleet Management Software](https://www.softwareadvice.ie/directory/4558/fleet-management/software) - [Food Delivery Software](https://www.softwareadvice.ie/directory/1831/food-delivery/software) - [Route Planning Software](https://www.softwareadvice.ie/directory/1917/route-planning/software) ## Alternatives 1. [Curri](https://www.softwareadvice.ie/software/525328/Curri) — 4.8/5 (88 reviews) 2. [OptimoRoute](https://www.softwareadvice.ie/software/78813/optimoroute) — 4.6/5 (267 reviews) 3. [Elite EXTRA](https://www.softwareadvice.ie/software/88789/elite-extra) — 4.7/5 (388 reviews) 4. [Jobber](https://www.softwareadvice.ie/software/3660/jobber-lawncare) — 4.6/5 (1475 reviews) 5. [Spoke Dispatch](https://www.softwareadvice.ie/software/112170/Spoke) — 4.8/5 (105 reviews) ## Reviews ### "Worth Pricing For Its Range of Features." — 5.0/5 > **Puru** | *23 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I really appreciate how Upper saves us time with its contacts that help us save our customers’ contacts. It’s really easy to look up delivery history for particular address using this feature. Being able to upload multiple photos for proof of delivery is a game changer for keeping things transparent with our clients. The pure blessing is the customer support team whom we can count on whenever there is any challenge. > > **Cons**: Sometimes, Upper is being bit slow, which can be a little annoying, but their customer service team is always around to help you instantly. For startups and newly established companies, pricing can be a little high, but at the same time, they have a lot of features. > > It’s been such a wonderful addition to our company’s process as Upper has improved our operational capabilities and made our delivery process more efficient. It is user-friendly and has exclusive features that helped our team to perform more jobs in less time. Thanks:) ----- ### "Can’t be more happier and delighted with Upper’s ease of use\!" — 5.0/5 > **Shubham** | *23 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Upper’s intuitive interface and straightforward pricing eliminate any guesswork. Its reliable address validation ensures accuracy in navigation, preventing any unwanted detours. The mobile app is clean and easy to use, facilitating seamless communication between dispatchers and drivers. One standout feature is the ability to upload multiple images for delivery proof, maintaining transparency. I am glad that we found Upper as our route optimization partner. > > **Cons**: However, there are a few areas for improvement. The mobile app can be slow at times, although customer support is quick to resolve such issues. Additionally, once a delivery status is updated, you cannot revert it, which can be inconvenient. Upper can be overwhelming to new users due to the many features that they can try to navigate the system all at once. > > Switching to Upper has been really a good decision for our entire team. The platform’s ease of use stands out, and it is incredibly user-friendly and intuitive for our team. What I appreciate the most is the simple pricing structure—no hidden fees, just straightforward costs that are easy to budget for. Address validation is a standout feature, ensuring we never end up at the wrong location. The mobile app is a breeze to use, making communication with drivers seamless. ----- ### "\!\!\!\!\!BUYER BEWARE\!\!\!\!\!" — 1.0/5 > **Dalton** | *22 March 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Nothing\! There was absolutely no continuity within the system itself. > > **Cons**: The customer service has ruined any potential for reconciliation of our business\! Lied to and ignored. 6 months down the road and still nothing. > > Absolutely disgusting. I will never recommend this company to anyone\! ----- ### "Helpful with our needs." — 4.0/5 > **Christopher** | *21 March 2024* | Information Services | Recommendation rating: 7.0/10 > > **Pros**: Route plans look great, routing itself works well for us automatically 90% of the time. > > **Cons**: Routing choices can be odd and need to be fixed manually by us, and not having a more thorough combination of both stops AND contacts would be incredibly helpful and time saving. > > Hoping to see some QOL improvements down the line but for now it's doing what we need it to do - plus the customer service is very attentive and helpful\! ----- ### "Great product\!" — 5.0/5 > **Emanuel** | *13 March 2024* | Insurance | Recommendation rating: 3.0/10 > > **Pros**: The ease of the product and the support team > > **Cons**: I wish I could add stops once I’ve already started a routes sometimes I get a bunch of short routes bc I can’t add stops ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/330379/upper?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/330379/upper) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data