--- description: Review of backdocket Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: backdocket | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Enterprise Legal Management Software](/directory/4462/enterprise-legal-management/software) > [backdocket](/software/330716/backdocket) # backdocket Canonical: https://www.softwareadvice.ie/software/330716/backdocket Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/330716/backdocket?page=2) > backdocket is a legal case and document management solution that helps law firms streamline processes related to task tracking, event scheduling, approval monitoring and more from within a unified platform. It allows team members to manage workflows and track the timelines across multiple records requests. backdocket's contact management module enables staff members to capture contact data, upload digital signatures, create relationships, access associated cases and upload relevant documents, among other processes. It lets employees access tasks based on specific users, receive daily task digests and track task progress across multiple statuses, including pending, in progress, behind schedule and completes. Additionally, it allows users to book resources, schedule recurring events, manage search processes and monitor leads. backdocket enables businesses to integrate the platform with several third-party solutions, such as Marketo, MailChimp, Office 365 and Call Rail. It is available on monthly subscriptions and support is extended via email, online forms and other online measures. > > Verdict: Rated **5.0/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 18 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: backdocket ## Commercial Context - **Starting Price**: US$59.99 - **Pricing model**: Per User - **Pricing Details**: $39.99 per user, per month includes all features. We believe all firms should be able to afford the best tools. We have no hidden fees. We won’t bait and switch starter packages and upgrades. Users can request a free demo of the software. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - 2-Way Messaging - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Archiving & Retention - Audit Trail - Billable & Non-Billable Hours - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - CRM - Calendar Management - Case Management - Case Notes - Client Management - Collaboration Tools ## Integrations (18 total) - CallRail - Docusign - Domo - Dropbox Sign - Gmail - Google Calendar - Intaker - Marketo Engage - Marketo Sales Connect - Microsoft Outlook - Microsoft SQL Server - Microsoft Word - NinjaCat - OfficeCalendar - Telerik Reporting ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Enterprise Legal Management Software](https://www.softwareadvice.ie/directory/4462/enterprise-legal-management/software) ## Related Categories - [Enterprise Legal Management Software](https://www.softwareadvice.ie/directory/4462/enterprise-legal-management/software) - [Legal Case Management Software](https://www.softwareadvice.ie/directory/4516/legal/software) - [Law Practice Management Software](https://www.softwareadvice.ie/directory/3006/law-practice-management/software) - [Legal Document Management Software](https://www.softwareadvice.ie/directory/1392/document-management/software) ## Alternatives 1. [SignWell](https://www.softwareadvice.ie/software/149065/docsketch) — 4.9/5 (2676 reviews) 2. [Clio](https://www.softwareadvice.ie/software/449970/Clio) — 4.7/5 (1726 reviews) 3. [Filevine](https://www.softwareadvice.ie/software/38967/filevine) — 4.4/5 (286 reviews) 4. [PracticePanther Legal Software](https://www.softwareadvice.ie/software/152365/practicepanther) — 4.7/5 (524 reviews) 5. [8am MyCase](https://www.softwareadvice.ie/software/3719/mycase) — 4.6/5 (790 reviews) ## Reviews ### "The best web-based software for case management\!" — 5.0/5 > **Margo** | *1 February 2022* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Very user-friendly. We can access it from any device. The attorneys can easily assign tasks to paralegals and legal staff. Everyone uses the notes feature to see the current status of the case is. > > **Cons**: Any issue we've had we've emailed \[SENSITIVE CONTENT\] and his team and they have worked to fix it. > > We have been using it for almost a year now and don't have any regrets about switching over. ----- ### "Simple and Efficient Case Management Solution" — 5.0/5 > **Verified Reviewer** | *14 May 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Backdocket is easy to use and helps keep documents, client information, and workflows organized in one place. The interface is straightforward, and it makes managing daily tasks more efficient. > > **Cons**: Some advanced features could offer more customization options, and there can be a small learning curve when first getting started. > > Overall, my experience with backdocket has been very positive. It has helped simplify document and client management while improving organization and efficiency. The platform is reliable, user-friendly, and a useful tool for managing workflows more effectively. ----- ### "Not a bad service" — 5.0/5 > **Chelsea** | *30 March 2026* | Automotive | Recommendation rating: 2.0/10 > > **Pros**: Backdocket is straightforward and efficient for managing leads and customer info. I like how it keeps everything organized and easy to access, making daily tasks smoother. > > **Cons**: Backdocket can feel a bit clunky at times. The interface isn’t the most modern, and some features could be more intuitive or streamlined for better usability. ----- ### "Satisfied customer" — 5.0/5 > **Stephanie** | *23 February 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Backdocket is its all-in-one, customizable dashboard that makes managing cases and tracking performance simple and intuitive. > > **Cons**: What I liked least about Backdocket is that the interface and onboarding can feel a bit complex at first and it may lack some integrations like built‑in email or third‑party tools compared with more established platforms. > > My overall experience with Backdocket was positive it felt like a powerful, customizable practice management tool that centralizes cases, tasks, and reporting in one place, though it took a little time to learn and didn’t include all the bells and whistles of more established legacy platforms. ----- ### "Reliable Document and Contract Management Platform." — 5.0/5 > **Christine** | *24 February 2026* | Arts & Crafts | Recommendation rating: 9.0/10 > > **Pros**: Has been a easy to use and reliable document and contract management. What i like most is that the tool supports electronic signatures that makes documents signing easier and eliminate paperwork. > > **Cons**: I have been using backdocket for more than two years but have not encountered any challenge, i find it meeting the requiremnts. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/330716/backdocket?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/330716/backdocket) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data