---
description: Review of Swiftlane Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Swiftlane | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Physical Security Software](/directory/4639/physical-security/software) > [Swiftlane](/software/330862/swiftlane)

# Swiftlane

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> Swiftlane is a cloud-based access control and video intercom system that is designed for multifamily residential, office and commercial buildings. It integrates mobile unlock, face recognition access, video intercom, key card access and voice-enabled unlock into a single platform.&#10;&#10;Swiftlane's touchless face recognition access allows users to simply walk up to a door and look at the SwiftReader device to gain entry. The mobile application enables seamless door unlocking from anywhere. The voice-enabled unlock feature provides a completely hands-free experience. Additionally, for visitor management, Swiftlane offers secure PINs that can be assigned and revoked through the cloud-based dashboard.
> 
> Verdict: Rated **4.6/5** by 126 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 126 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Swiftlane
- **Location**: San Francisco, US
- **Founded**: 2019

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Access Management
- Activity Dashboard
- Alerts/Notifications
- Audit Trail
- Authentication
- Badge Management
- Contact Management
- Data Import/Export
- Facial Recognition
- Historical Reporting
- Mobile Access
- Multi-Location
- Parking Management
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Security Management
- Self Check-In/Check-Out
- Single Sign On

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Physical Security Software](https://www.softwareadvice.ie/directory/4639/physical-security/software)

## Related Categories

- [Physical Security Software](https://www.softwareadvice.ie/directory/4639/physical-security/software)
- [Visitor Management Software](https://www.softwareadvice.ie/directory/4205/visitor-management/software)

## Alternatives

1. [Archie](https://www.softwareadvice.ie/software/501022/Archie) — 4.8/5 (90 reviews)
2. [Vizito](https://www.softwareadvice.ie/software/116376/vizito) — 4.7/5 (169 reviews)
3. [The Receptionist for iPad](https://www.softwareadvice.ie/software/29773/the-receptionist-for-ipad) — 4.8/5 (329 reviews)
4. [Mygate](https://www.softwareadvice.ie/software/489522/MyGate) — 4.8/5 (64 reviews)
5. [Visitly](https://www.softwareadvice.ie/software/66857/visitly) — 4.5/5 (49 reviews)

## Reviews

### "Swiftlane is a great modern door entry and security system" — 5.0/5

> **Jay** | *21 May 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: This is about the support...which was great. Quick follow up when I had submitted a feature request and let me know how I could accomplish the need now without a product change.
> 
> **Cons**: • Charges monthly or yearly (a small amount) for some advanced features.&#10;• Did not understand before purchase exactly what (minor) system add-ons we needed to keep working when the internet was down.
> 
> We got the door entry system a few months ago and it has been working well as both a user and an admin. A few disconnections and reboots when first installed but working great now.

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### "Swiftlane Experience" — 4.0/5

> **Danny** | *24 March 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I like several features of swiftlane: Overall, its easy to use, it didnt take long to get used to the interface once we had it installed. It is easy to set up specific codes for visitors and track when someone has used them. I like that you can unlock your door from your phone, see who you are letting in, and my partner can be alerted as well.
> 
> **Cons**: There have been some instances where we've had a frozen Swiftlane screen and no one could get in the building until it was fixed. Customer support does respond quickly, but it can take five to ten minutes to get the issue solved. It has not happened a lot, more in extreme cold weather.
> 
> Overall the experience has been really good\! I appreciate all of its features (i.e. customization, ease of use).  With continued software updates Im hopeful all the bugs will be worked out so things run seamlessly.

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### "Thanks for the help\!" — 5.0/5

> **Khol** | *6 August 2026* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: The quick customer service. I really enjoyed and appreciated the Visitor Management, Office Space Management, and unique pins access.
> 
> **Cons**: You have to unlock your phone during a call on the app, or sometimes it gets a little glitchy. It's not a deal breaker tho.
> 
> I’m very pleased with my experience with Swiftlane Support. The customer service was excellent, and the team was quick to respond and resolve my issue. \[sensitive content hidden\] was professional, helpful, and made the process easy from start to finish. Overall, a great support experience. Highly recommended\!

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### "This Product Works as Intended - and that's not Great\!" — 1.0/5

> **Matthew** | *10 March 2026* | Architecture & Planning | Recommendation rating: 0.0/10
> 
> **Pros**: It works as intended. Getting people into the building is easy. I like that there is a record of visitors coming in and out of the building.
> 
> **Cons**: I think that having cameras interact and collect our data is beyond a net negative to the world we live in. Every person I know shares the same sentiment and we all are made saddened when entering the building. Everyone I know rolls their eyes and is dismayed that this is what our world is coming to.
> 
> The product works correctly for the most part but the world was a better place when there less electronics involved in simple day to day activities. Having a camera by the door is great for safety but needing the bio metrics of my face and, odds are, selling that information to lord knows which app/other product -- is generally distressing.

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### "Preferred Cloud Intercom system" — 5.0/5

> **Karl** | *14 June 2026* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Smooth software, responsive team, and easy setup for new users.  I own a small business and hav ehad the chance to compare Swiftlane with others and prefer this interface.
> 
> **Cons**: I don't have any true issues, as if anything comes up the team is quick to help troubleshoot.  One of my feature requests was video review of each entry and this feature was recently added, albeit with a cost.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/330862/swiftlane)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/visitor-management/swiftlane-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/330862/swiftlane> |
| en-GB | <https://www.softwareadvice.co.uk/software/330862/swiftlane> |
| en-IE | <https://www.softwareadvice.ie/software/330862/swiftlane> |
| en-NZ | <https://www.softwareadvice.co.nz/software/330862/swiftlane> |

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