Kashoo

Pros

I purchased Kashoo on a LTD with Appsumo a few years back. It is a great piece of software, handling your accounts and bank feeds splendidly. It's easy to get used to and you can be sure your records will be accurate for those that want to see them.

Cons

I was not doing VAT in the early days, so not sure how Kashoo handles this. My new accountant uses a different package, so had to move across to that—otherwise, not a problem to have carried on.

Pros

Kashoo prides itself on being the world's "simplest" accounting solution. After using the software, I agree. The software is beyond user friendly. It met and exceeded all my accounting needs. With invoices and payments, I am getting paid within two days, as opposed to close to a week with another software I used.

Cons

I am unable to find any complaints about the software as of right now.

Pros

Very Easy to use. Any body will be able to usr program.
Reconciling bank statements can be temperamental, very slow.
There are much better programs around. No need to waste time on this program.

Cons

I have used Kashoo cloud accounting for 6+ years.
The Data bank feeds have faulted on many occasions, causing duplicate bank entries, upto four entries for one transaction. This is extremely annoying and very time consuming, as each duplicate has to be removed one at a time. I spoke with the Kashoo team, their support is rubbish and incapable of fixing the problem, nor could they explain the reason why this has occurred. It would be bad enough for this fault to occur a one off. Unfortunately, this has happened four times in the last six years.

I am too Happy to say, Goodbye Kashoo!

Zoho is working much better, no duplicates and a much faster program.

Pros

My favorite feature was the ability to quickly reconcile your bank accounts. Auto-import is another feature offered by Kashoo for a variety of transactions. Everything you need to run a small company or side hustle may be found in this app. For the limited business accounts, my accountant found all she required.

Cons

To improve the user experience, the program requires various updates, such as enhancing on-app tutorials. Because it does not account for VAT, it is not appropriate for those who are VAT-registered in the UK. You may also upload csv files from a few UK bank accounts.

Pros

After reading so many great reviews about Kashoo and its comprehensive but UX-friendly accounting features, I was super-excited to purchase a steeply discounted subscription/membership on App Sumo several months ago. I was particularly looking forward to being able to sync multiple company bank accounts, as well as our daily credit card sales from Square POS, in a single application. The Square/SquareUp integration is among Kashoo's strongest features in my experience, as I can't recall any synchronization issues or glitches accessing Square data in Kashoo. It also has an iPhone app that's fairly functional, albeit wholly utilitarian in its look and feel. However, considering how much data and memory are consumed when running most accounting programs, the Kashoo app manages to be easily sync-able and fast, which I wasn't expecting...

Cons

Connecting bank accounts and accessing transactions has been a thorn in my side from Day One. I've tried multiple browsers--Chrome, Firefox, Opera, Safari, etc.--and tinkered with firewall and security settings far more than I probably should trying to get Kashoo to work correctly with operating account at PNC. I don't know if it's because of the number of transactions or the fact that there's a secondary trust account attached to PNC's online business banking, but I cannot get some of the most crucial bank and credit card accounts to work properly on Kashoo. I've also had issues with credit card accounts and have tried deleting and reconnecting accounts so many times that I'm to the point where I haven't even attempted to open Kashoo in weeks.

Alternatives Considered

Reasons for Choosing Kashoo

Switched From

Pros

This is a very easy to use, not so complicated, simplified Billing & Accounting system. Adopting to this software is very easy and it gives you plethora of integration options.

Cons

When the user numbers increase, this software may get a bit costly for you and lags a bit when concurrent users are using this application.

Alternatives Considered

Reasons for Choosing Kashoo

Switched From

Reasons for Switching to Kashoo

Pros

Tax Management, Real-Time Bank Feed, Bank reconciliation, and Project Budgeting are just some of my favorite features, web and mobile apps are a bonus but the cherry on top for me is that they support the Spanish language as well. Not to mention the super fast support.

Cons

Not many cons but I am just hoping for more integrations. Specifically invoicing software like Fiskl!

Alternatives Considered

Reasons for Switching to Kashoo

Pros

I like their online tutorials. I have zero accounting experience, but Kashoo's tutorials have helped us to understand what and how we need to track our business finances.

I also really like how detailed it it once you get the hand of how to use it. I can see at a glance how we are doing financially.

Cons

There is a pretty steep learning curve, especially if you don't have any accounting experience at all. I found it to be very, very confusing. The tutorials helped, for sure, but there was still a lot of back and forth with customer service who seemed to get annoyed with all our questions, especially since we have NO accounting experience.

Pros

It's simple with a good user interface and has everything you need to manage a smaller business or side hustle. My accountant was able to find all the things she needed to do the limited company accounts.

Cons

It doesn't calculate VAT so it's unsuitable if you're VAT registered here in the UK. Few UK bank accounts connect too but you can upload csv.

Alternatives Considered

Reasons for Switching to Kashoo

Pros

The software is relatively easy to use for a beginner. It also looks like something I can grow with and even pass on to an accountant once my business has grown large enough.

Cons

There is a bit of a learning curve and I'm not able to import information the way I was hoping to.

Alternatives Considered

Reasons for Choosing Kashoo

Switched From

Reasons for Switching to Kashoo

Pros

I like that you can attach your bank account and see all transactions in the inbox. It makes it easier than having to navigate my banking app as well

Cons

The integration is a problem for me. If they could expand how many apps they can integrate with, it would be helpful.

Pros

The key in selecting accounting software is not how much it can do for you, but how much support you can get after you take the plunge.
With Kashoo, the support is unbelievable. Utilizing their Chat feature will get you a satifactory answer in a matter of an hour or so. I've never felt like I got a less than complete reply. Why? Because they know their product, and are not paid to sit and answer questions all day long about something they don't use. I cant say that for the other software systems I've tried. I'm now running 3 businesses off of Kashoo.

Cons

The bank feed somehow gets hung up each month...not sure why. Wish there were more check templates that utilize a common standard (QuickBooks, MS Money)
Wish the Client fields were more customizable, so reporting could be more robust.

Pros

Clean, snappy interface; support for serious accounting (adjustments, transfers, trial balance, general ledger, supporting documents) over and above simple receipts and payments; cloud-based & browser-based so allows me access from anywhere and peace of mind regarding data security and backups. And I can share it all with my auditor sitting miles away at his Windoze PC so he doesn't have to take up space in my home office, where I happily update Kashoo using my iMac :)

Cons

Maybe a tad more support for drag-and-drop would be nice as would the ability to open it in multiple windows so I can cross-check and tally stuff a bit easier than going backward and forward in the same browser window.

Pros

Have been using this software for 2 years. In an environment of limited staff this software really helped to control cash flow, expenses, invoices, salaries etc, by only one employee (not dedicated).

Cons

From the very beginning it was very easy and logical to deploy. Learning took no efforts. It was smooth and very flexible.

Pros

We started using this product because the first year was free through Liberty Tax Service. Additional account costs are attractive. So cost is what I like most about the product. I do like the layout/appearance of the P&L and Balance Sheet. Also like the Bank Connect feature.

Cons

Inability to get totals within the apps modules, limited reporting capabilities, unable to filter by date, name, detail, etc. Wish this product was a bit more robust, so that exporting to Excel wouldn't be necessary.

Pros

Management of project expenses, payroll expenses & cashflow management are so simple to use with Kashoo.

Cons

Using invoicing system and tax implementation for countries outside US is not that friendly.

Pros

Intuitive design. Clean and uncluttered layout. Everything just makes sense. Customer service is fantastic!

Cons

I would like to see updates more frequently.

Pros

Very simple and does almost everything the giant products on the market do.

Cons

Really could use some more color. But that's just me, I like color.

Pros

iPad app

Cons

invoicing is a little fussy and the graphics are a little complicated.
Need to make it easier to identify and manage unpaid and past due invoices

Pros

- So far - everything is configurable
- Great online documentation
- Integration with payroll
- The service is amazing

Cons

- Some features are not out of the box or not intuitive enough, so you have to ping-pong support even after browsing through documentation.
Luckily, support is amazing and answers politely, accurately and within a few hours.
e.g.:
- Double taxes which apply in some provinces - was able to figure it out with support
- French Invoices (hey, we're in Canada and Kashoo is Canadian!) - was able to figure it out with support (had to do the HTML myself, but the tool permits that which is better than Quickbooks and Wave I have tried before)

Pros

It's flexibility

Pros

It’s very user friendly, fairly priced and always available

Cons

Email function needs fixing (can’t send email invoice without getting rid of > this at the end of address ) in field. Reporter problem to no avail
Also, it would be nice it store scans or have a folder on customers. Otherwise, very good.

Pros

I love this app because it is
- simple to use
- no technical skill needed
- IOS app to record the expenses at any time

Cons

This is not a must but if it can be done then it is perfect.

Need to integrate with Payoneer.com

Pros

Kashoo's user friendly, intuitive layout and extensive support base enables a novice to get up and functioning in a relatively short time frame.

Cons

The addition of a budget segment would enable a nice comparative feature. Currently I am unaware of such an feature in Kashoo.

Pros

It's reliable, and stable, and it works with my older web browser ! It doesn't use too much flashy stuff, and it just keeps working. Many other web apps keep changing and need constant browser upgrades and a lot of maintenance. After that, I would say the overall simplicity, you can see everything from the top page, the user interface is not too deep or busy. The "back" buttons are very helpful, browser back buttons often get confused, or lose context. I'm an old-fashioned double-entry, journal and T-accounts type, but I have found that it is all really there, just sometimes called something else, or underneath something else. But once I found everything, I became productive in the system.

Cons

Not a con, but a feature suggestion - I'd like to have an inventory system, a parts database - is this available as an option, or is it there somewhere and I haven't found it ? I don't need anything too fancy, just part numbers and costs, I used to use a system that allowed me to keep a running average cost on items, because every time I made a purchase of an inventory item, it added to the total of parts on hand, and the total of cost for that item, and then also debited Cost of Goods Sold. At inventory reconciliation / period closing, I then did a journal transaction adjusting the parts left to an inventory asset account, at the average price, leaving Cost of Goods Sold representing the cost of the goods that actually left after purchase. Or it could be the other way around, going to inventory first and then getting adjusted to COGS, but I found that this way was most convenient, because most parts were purchased in order to make something to sell, and only certain items are ones I keep a surplus of, to weather availability issues (although that's more the norm right now). Right now I do the process described above manually.

Pros

We've been using Kashoo for many years. The ease of use is amazing. We know exactly what is happening in our business at any given moment. Although we typically don't use the mobile apps, they are useful if your business model is more suited to mobile. The web app is solid. Uptime is impressive. Support is quick and thorough.

Most users wouldn't notice but when you get a bit outside the box you're going to need some assistance from the support team. Some tasks are quite involved when you get past the ordinary. No worries though, the support team is there to guide you through.

What we like most is the flexibility of the software and the multi-user capability.

Cons

Dealing with vendor credits is a pain when you pay by cheque. We would really like to have some inventory control tied into invoices. The new statement feature is nice but we would like to have control over the fields displayed in the report. In particular, we would like to be able to have our customers' PO numbers listed so that they can more easily cross reference our invoices.

Pros

It's inexpensive, that's about it, it's not good.

Cons

Clunky, lacks many features of its competitors, time-consuming, bank feeds don't always work

Pros

Here's the thing - I HATE accounting & bookkeeping. So I want to spend the least amount of time doing it. And, I want to spend even less time doing taxes. Several years ago, I researched all of the solutions out there, yeah QB too... but I dreaded a steep learning curve and wanted something accurate - and portable. Kashoo has the app for my phone & tablet so I can whip out an invoice real quick while visiting clients. It downloads from my bank just like the other big names, and even has an option to accept credit cards from my clients. It's really powerful, and if you're a numbers geek you'll have fun with all of the options. But for me - it just works. Online or app - I don't wonder about my numbers anymore, nor do I waste a bunch of time. And they do regular webinars which are actually quite interesting. Almost makes me want to do my bookkeeping. Almost. lol.

Cons

There's really not a lot to dislike about the software, and the support staff is great. If I could change anything, I'd have them move their headquarters from Canada to the U.S. ;)

Pros

Like other online accounting software packages, Kashoo offers receipt and transaction matching as well as automatic reconciliation. Their invoicing and general ledger is well done and works well. Same as the other packages, Kashoo is available as an online accounting package only - which is great - allows for anytime, anywhere working.

Cons

Two major items missing are accounts payable (I know Kashoo will say very small businesses use a debit card, credit card or writes a manual check), however having an AP system to collect your vendor bills is kind of a no-brainer. The other item is a lack of being able to do estimates - this is critical as small service businesses propose jobs all the time and if your accounting package did estimates, all you would need to do is finalize a few adds and subtractions from you customer, click "turn into an invoice" and email to your customer - takes no time at all and everything is in one place - quick and easy. And there is no budget feature (which is probably minor to many small businesses).

Pros

Ability to view accounts, excellent customer service, helpful tutorials

Cons

for me there really haven’t been any cons. That said, my accountant had never heard of it- not really a problem, just disappointing to me, and of course I would love to pay nothing for bookkeeping 😉

Pros

it is very inexpensive and it takes care of everything that I need to be done from accounting software.

Cons

It can be difficult to download transactions so they can be accounted for in the business. However, it is still very efficient.

Pros

Its a simple to use day by day administration program. 24 hours eccess any where in the world. Get all financial information how your business is doing.

Cons

If your not good in english it will be hard to understand most instruction , like setting up certain things to get going, personaly i dont go to deep in setting up complicated administration things i dont understand, but when i have to you can get online help , only on working hours, not 24 hour. Maybe some more after hours asistance can come out handy, depens in which time zone you living.

Pros

Ease of setup, ease on use. Archiving and security of data.

Cons

I like everything about it, but encourage further development of the mobile capture services. There's still room to improved workflow and save customers time and money.

Pros

Easy to use, easy to keep track of things, like the reminders it gives in the side column

Cons

Invoicing is not that great, or it could be that I'm not knowledgeable in creating invoices in Kashoo. Wish there was more help for the free accounts, but hey can't get much for free these days.

Pros

Kashoo is very clean and lightweight. Not flashy, but that makes navigating the web app and iPhone app snappy.

Cons

Lacks some of the bells and whistles of the 'big boys' in this space - like integrations with other services. That's not something I need right now, but could be useful in the future. Kashoo's design can seem lacklustre at first. There's power in that, but it's not nearly as friendly-looking as Freshbooks, for example.

Pros

Kashoo is easy to use. It's easy to invoice my clients by sending them invoices directly via Kashoo. It's recommended by my CPA and the reports make him happy.

Cons

I would love to be able to set up recurring invoices but Kashoo doesn't offer recurring invoices. Maybe in future?

Pros

Customer support has been excellent. easy to use

Cons

invoices are the most important thing. They are how we present the Kashoo product to our customer. The invoicing needs more functionality. i.e.: I need to be able to delete a line or line items and I can not. Not being able to do this can make an invoice look sloppy.
if a client is tax exempt I have to make every line item a non tax item - better would be one bulk action, one button that says customer is tax exempt.
I would also like to see a quote or estimate option. If a client wants pricing, I need to send them an invoice. if the client decides not to go with us, that invoice is counted as income.

Pros

I've enjoyed having an easy online place to enter my income and expenses for my small business. The dashboard is pretty straightforward. I believe there are additional options I haven't explored, and they are constantly making improvements. I'm looking forward to seeing what it can do at tax time, and I fully expect it to make things easier.

Cons

When I have a one-time client or expense, I have to take an extra step to add them as a client before putting in the transaction info. It would be nice to have a shortcut for that, and only add them to the client/expense list if it will be a repeat. But perhaps it's hard to know for certain when that will be the case.

Pros

1) Automatically lists the latest entries in income or expenses or other accounts if you select them.
2) Easy to learn and to get going
3) Excellent integration with Square allowing you to run detailed excel reports to slice and dice your Square transactions to your heart's content.

Cons

1) Bank account transaction matching is cumbersome and a bit clunky. The top half of the page is what you've matched, and the bottom half are all the entries in Kashoo INCLUDING matched ones. The bottom half should really be just the unmatched entries.
1a) You can't run a report on matched or unmatched entries and if you select or download the bank account account it does not tell you which entries are matched.
2) It won't add up sub accounts on an income statement
3) In general, if you want to run reports the answer is excel, but excel isn't that bad: it's just a pain to dump it, format it, sort it , etc.

Pros

I've been using this software for 5 books for about 5 years now. I'm not an accountant, and it's so well laid out that I really prefer this to any of the other systems I've tried. It's all put together for a entrepreneur to use easily.

Over the years I've needed support and help a few times, and each time I've had the issue resolved by a real person very quickly and easily.

Cons

Some of the book keepers need to get up to speed initially, but it doesn't take long.

Pros

I liked rapid bank reconciliation feature so you don't need to worry about flowing amounts. Moreover, Kashoo provids auto-import for any type of transactions.

Cons

The application needs some upgrades, such as improving on-app instructions to accomplish better user experience.

Pros

This software is very easy to understand for people who do not have accounting background. I taught my clients for this software and then can learn it very fast, there is always someone to help you online. Great software in the market now.

Cons

Some functions are confusing for example, to overwrite GST or PST. There is no formal instruction on how to perform these functions

Pros

1. Very clear interface, when I show this software to our client they could easily understand.
2. Very functional, I can enter all the data efficiently, this software also remember entries.
3. Support is always there, every time I have question I can just live chat with the support and get my answer within few minutes.

Cons

1.for our client from china we may need different languages to help those who does not understand English able to make their own books.
2. A comprehensive training would be best for users.
3. More features helping client like scan in or suggestion entries for better client experience whenever they need support.

Pros

- Ease of use
- Accessibility across different platforms
- Realtime save and backup
- Well designed interface
- Fully customizable invoices and reports
- Full-featured iOS app for iPad.

Cons

- Lack of a generic (non-US) payroll/HR component
- Useless android app!

Pros

- Everything was so simple to set up
- had all my banks, which is rare as I'm Canadian and often accounting software has either only US banks or a tough process to get my banks to integrate
- Customer service experience has been amazing!

Cons

It's not as aesthetically pleasing as some of the others. That's it so far.

Pros

It has a very clean look and the fact that I can look at my statement very quickly is amazing

Cons

A step by step onboarding would be ideal.

Pros

The online program doesn't need to update and lost the information.
I can attach imporant document in the entry and keep there.

Cons

-Report where shows a detail of accounts payables and accounts receivable.

Pros

Use of navigation and pop up help topics

Cons

Income and Expense pages dont "spring" back to last use eg looking at entries on say page 3 for example then leave that page but have to cycle back from latest listing page to page 3

Perhaps also better prompts on what to do at year end

Pros

It is simple and straightforward, and gives me generally what I need.

Cons

I really, really need the ability to do more than just 'Projects'. I really need to be able to nest 'Projects' or use categories and classes like Quickbooks. Plus, I need to get my data into a spreadsheet much more easily.