--- description: Review of ITM IT Asset Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ITM IT Asset Management | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/1888/it-asset-management/software) > [ITM IT Asset Management](/software/334378/itm-it-asset-management) # ITM IT Asset Management Canonical: https://www.softwareadvice.ie/software/334378/itm-it-asset-management Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/334378/itm-it-asset-management?page=2) > ITM IT Asset Management is designed to help businesses manage IT assets and ensure everything is secure and updated. It enables users to track and free up IT staff from routine support tickets. Employees can review the services provided by vendors and get a basic product that just keeps track of hardware. Otherwise, users can get an advanced product to keep track of licenses and external saas products. It provides the ability to automate the provisioning of assets. IT Asset Management allows customers to control stock assets including hardware, consumables, and any other types of assets. Features include ITIL-ready service desk, CARO compliance ready, ISO 27001 ready and IT Act ready. ITM provides inside information and includes a supplier based on purchase cycle, product/service quality and post-sale support. IT asset management can also help improve deployment decisions and avoid over-purchase of resources that are not needed. ITM allows users to import functionality. Instead of adding new devices one by one, the import function can be used to add the new device list. Through this quick interface, users can import various assets and their users. It offers a host of functionalities such as network discovery, AD integration, location tracking without privacy issues, RFID barcoding, IT \& non-IT asset management, document management, auto warranty, RDP support, asset history, ROI calculation, AMC/warranty management and threshold management. It lets users manage incidents and workflows. ITM Service Desk has configurable page layouts to support organizations' unique service management processes. The ticketing system is not confined to the IT sector, but wherever employees seek IT support to get their issues fixed, users need a ticket tracker. It helps professionals handle customer requests. ITM is ready to manage the helpdesk for the customer success, HR and finance teams. It also lets users access core service desk functionality directly on Android and iOS devices, even from remote locations. Users can increase the efficiency of the service desk by utilizing AI technology. It lets users get tickets to the right teams quickly through AI-guided ticket routing, reduce resolution times by suggesting applicable knowledge articles for inbound tickets and deflect ticket submissions through more efficient self-service for requesters. Professionals can reduce manual processes that can cause bottlenecks in service delivery workflows by building custom automation rules to route, assign, prioritize and categorize inbound tickets. > > Verdict: Rated **5.0/5** by 28 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 28 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Greenitco technologies Pvt Ltd - **Location**: Mumbai, India, India - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: 3 pricing plans are available: Premium Plan: $99/month Professional Plan: $199/month Ultimate Plan: $999/month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, Italian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Activity Tracking - Alerts/Notifications - Asset Tracking - Audit Management - Audit Trail - Barcode/Ticket Scanning - Change Management - Compliance Management - Compliance Tracking - Configurable Workflow - Configuration Management - Contract/License Management - Cost Tracking - Customisable Branding - Customisable Forms - Customisable Reports - Customizable Fields - Data Import/Export - Data Visualisation ## Integrations (2 total) - DealersLink - Microsoft Azure ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [IT Asset Management Software](https://www.softwareadvice.ie/directory/1888/it-asset-management/software) ## Related Categories - [IT Asset Management Software](https://www.softwareadvice.ie/directory/1888/it-asset-management/software) - [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software) - [Procurement Software](https://www.softwareadvice.ie/directory/249/procurement-software/software) ## Alternatives 1. 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[Firstbase](https://www.softwareadvice.ie/software/449972/Firstbase) — 4.5/5 (10 reviews) ## Reviews ### "Very much Worthy using ITM as a Ticketing and Asset Management Tool" — 5.0/5 > **Shadab** | *14 February 2020* | Market Research | Recommendation rating: 10.0/10 > > **Pros**: The user friendly architecture and full of worthy utilities make this software more reliable and handy > > **Cons**: I would say Nothing,this is simply a good software everyone should use once > > It was quite a good product excellent to use,gives a platform a way to manage Asset management and Ticketing to the next level ----- ### "Enhancing Efficiency Through Smart Asset Tracking" — 5.0/5 > **Saksham** | *2 March 2026* | Information Services | Recommendation rating: 8.0/10 > > **Pros**: Its centralized and structured approach to managing IT assets. It makes tracking hardware, software, licenses, and patch updates very efficient and transparent > > **Cons**: While the platform covers most asset management needs very well, having a few more customization options for reports and dashboards would make it even more flexible for different business requirements > > ITM IT Asset Management has proven to be a scalable and dependable solution. It supports our growing infrastructure needs while maintaining transparency and control over assets. It has become an important tool in optimizing IT management processes. ----- ### "Smooth and effective IT Management Tool" — 5.0/5 > **Abhishek** | *5 January 2026* | Financial Services | Recommendation rating: 3.0/10 > > **Pros**: ITM gives a single dashboard to view all tickets and device details which makes monitoring easy and also it works well for organizations > > **Cons**: Since ITM has many features new users may find it slightly complex at first and in certain modules like patch users expect feedback fast > > ITM provide a stable,reliable and well structure platform for managing assets and ticketing and also it helps for real time synchronisation ----- ### "Best-in-Class IT Asset Management Experience" — 5.0/5 > **Ankur** | *5 January 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: This is a complete asset management solution built on advanced technology. The dashboard is highly intuitive and delivers rich, actionable insights. It comes fully integrated with a robust service-desk solution, and the reporting structure stands out as best in its class. > > **Cons**: While the solution is powerful, the user interface in certain areas could be more intuitive, especially for first-time users. > > My overall experience with ITM IT Asset Management has been excellent. The solution is robust, reliable, and easy to use, with powerful features that simplify asset tracking and management. It has significantly improved operational efficiency and visibility across assets. ----- ### "A Powerful Tool for Organized Asset Management" — 5.0/5 > **Ankit** | *28 February 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: the user-friendly interface and role-based access control make it easy for teams to manage responsibilities securely and effectively. > > **Cons**: While the platform covers most asset management needs very well, having a few more customization options for reports and dashboards would make it even more flexible for different business requirements > > Using ITM IT Asset Management has made asset lifecycle management much more efficient. From tracking procurement to monitoring updates and maintenance, everything is well organized. It has helped improve operational efficiency and accountability within the team. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/334378/itm-it-asset-management?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/334378/itm-it-asset-management) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data