---
description: Review of assist365 - AI-powered Virtual Assistant Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: assist365 - AI-powered Virtual Assistant | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [assist365 - AI-powered Virtual Assistant](/software/334545/assist365)

# assist365 - AI-powered Virtual Assistant

Canonical: https://www.softwareadvice.ie/software/334545/assist365

> assist365 is a multilingual conversational AI that can clearly understand and respond to more than 20 languages.  The well-optimized NLP and NLU engine in the assist365 deliver a human-like interaction experience to the users across a wide range of channels.  

With the power of deep learning, Pre-made industry-specific bots are made to help you assist the customer throughout the journey. For example, there are lead generation bots, collection bots, customer onboarding bots, etc. 

Omni-channel Availability 

assist365 is flexible and easy to deploy on IVR, Telephony, and text chat platforms. No matter on which channel your customer is contacting you, assist365 will deliver 24X7 human-like customer support service. assist365 can also be integrated into CRM to have a more streamlined operation and easily manage the data.  


Efficient and Cost Saving Solution 

assist365 omnichannel availability and multi-faceted multi-lingual capability will help you deliver an impeccable customer service at a 70% lesser operational cost.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Gnani.ai

## Commercial Context

- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Gnani follows a SaaS-based approach with a usage-driven commercial model. We also provide an option for the customer to structure the commercial model based on success/KPIs depending on the use case. 

The solutions on offer are industry agnostic, but some of our focus areas are industries like Banking, Financial Services, Insurance, Automobile, e-commerce, EdTech, Retail. We also work with System Integrators to license our products to their customers.

Drop-in your request at hello@gnani.ai  for a Demo
- **Target Audience**: Self Employed, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, Hindi
- **Available Countries**: Australia, India, United Kingdom, United States

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- Business Process Automation
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Deep Learning

## Integrations (4 total)

- Mailchimp
- Salesforce Platform
- Twilio
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Related Categories

- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)
- [Speech Analytics Software](https://www.softwareadvice.ie/directory/4646/speech-analytics/software)
- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Virtual Assistant Platforms](https://www.softwareadvice.ie/directory/4488/virtual-assistant/software)

## Alternatives

1. [novofon.ai](https://www.softwareadvice.ie/software/535714/novofon) (0 reviews)
2. [Inxide](https://www.softwareadvice.ie/software/325742/inx-app) — 4.6/5 (10 reviews)
3. [AI-Powered Voice Assistants](https://www.softwareadvice.ie/software/336310/enterprise-voice-ai-assistants) (0 reviews)
4. [Celoxis](https://www.softwareadvice.ie/software/6434/celoxis) — 4.4/5 (327 reviews)
5. [Wing](https://www.softwareadvice.ie/software/224578/wing) — 4.8/5 (69 reviews)

## Reviews

### "Easy to use and value for money" — 5.0/5

> **Verified Reviewer** | *15 November 2021* | E-Learning | Recommendation rating: 8.0/10
> 
> **Pros**: The automated lead qualification feature has, saved us time and money
> 
> **Cons**: The UX can be better  and made easy to use
> 
> Saved time on survey and qualification

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/334545/assist365)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/334545/assist365> |
| en | <https://www.softwareadvice.com/call-center/assist365-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/334545/assist365> |
| en-GB | <https://www.softwareadvice.co.uk/software/334545/assist365> |
| en-IE | <https://www.softwareadvice.ie/software/334545/assist365> |
| en-NZ | <https://www.softwareadvice.co.nz/software/334545/assist365> |
| fr | <https://www.softwareadvice.fr/software/334545/assist365> |

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