MYOB Business

3.8
Overall rating
Reviews

3.8
Overall rating
Reviews

About MYOB Business

MYOB Business accounting software is designed to help businesses of any size across Australia and New Zealand take care of GST, invoices, reporting, expenses & payroll (including Single Touch Payroll). Designed to save time, increase productivity, and stay up to date with ATO obligations. MYOB Business is the fast and easy way to manage your cash flow and ATO compliance requirements. Say goodbye to cashflow headaches with time saving features to help take care of the day-to-day bookworm.
MYOB Business Software - Create invoice
MYOB Business Software - Dashboard
MYOB Business Software - GST report
MYOB Business Software - In tray
MYOB Business Software - Pay run
MYOB Business video
MYOB Business Software - Create invoice - thumbnail
MYOB Business Software - Dashboard - thumbnail
MYOB Business Software - GST report - thumbnail
MYOB Business Software - In tray - thumbnail
MYOB Business Software - Pay run - thumbnail

MYOB Business pricing

MYOB Business does not have a free version and does not offer a free trial. MYOB Business paid version starts at A$30.00/month.

Starting Price:
A$30.00/month
Free Version:
No
Free trial:
No

Alternatives to MYOB Business

Reckon One

4.6 (105 Reviews)
Easy online accounting software for small businesses. From tracking invoices to paying employees, staying in control of...

QuickBooks Enterprise

4.5 (20700 Reviews)
QuickBooks Enterprise is an accounting solution designed for SMBs across different industry verticals such as constructi...

Cashflow Manager

2.9 (48 Reviews)
Cashflow Manager is a cloud-based accounting software designed to help micro-businesses manage workflow, invoicing, and...

HandiSoft

4.4 (99 Reviews)
Optimise your practice with HandiSoft, built specifically for Australian accountants and tax agents of all sizes. It's...

QuickBooks Online

4.3 (7872 Reviews)
QuickBooks Online is a cloud-based accounting software designed to help businesses manage their finances. It offers a...

Baseplan

3 (1 Reviews)
Baseplan serves as a trusted partner in assisting businesses in navigating the intricate landscape of equipment rental...

WordPress

4.6 (15020 Reviews)
WordPress is an open-source, cloud-based content management system based on PHP and MySQL that helps small to large...

QuickBooks Desktop

4.4 (2458 Reviews)
QuickBooks Pro helps to automate the billing and invoicing process and work order management from a single reconciliatio...

Xero

4.4 (3121 Reviews)
Xero is a cloud-based accounting platform designed to assist small and midsize businesses with financial operations...

Zoho Invoice

4.7 (790 Reviews)
Zoho Invoice is a 100% free cloud-based invoicing solution designed to help small businesses with invoicing, tracking...

QuickBooks Time

4.7 (6986 Reviews)
QuickBooks Time is a cloud-based time tracking solution that helps owners and managers keep track of employees in...

Quicken

3.9 (449 Reviews)
Quicken is an accounting solution for rental properties that comes with rent payment tools, which allow enterprises to...

QuickBooks Online Accountant

4.6 (33 Reviews)
Quickbooks Online Accountant is a Quickbooks-based accounting practice management solution designed for accounting...

MYOB Acumatica

4.3 (48 Reviews)
Designed specifically for mid-sized businesses (20-1,000+FTEs), the MYOB Acumatica ERP platform harnesses award-winning...

NetSuite

4.2 (1686 Reviews)
NetSuite is a cloud-based business management suite that incorporates ERP, financial management, CRM, and eCommerce...

Browse MYOB Business Reviews

144 of 144 reviews
Sort by:
Karan
Karan
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
5
Customer Support
3

3
Reviewed on 28/1/2025

Myob Review

Overall its wonderful product and simplicity and easy to use.

Pros

Easy to use. We can handle different clients very easily.

Cons

Less features as compare to other products

Kelly
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
3

4
Reviewed on 7/11/2024

MYOB Business

I enjoy working with this product as it has streamlined some work for my clients and I along with complying with legislative requirements.

Pros

MYOB have worked hard to make the product more user friendly for both the business and the accountant.

Cons

The pricing can be more than some others on the market.

Alternatives Considered

Xero and QuickBooks Online Accountant

Reasons for Switching to MYOB Business

For some clients the product is easier to use.
Allyson
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
4
Ease of Use
4
Customer Support
1

4
Reviewed on 9/12/2024

Not happy!

The program itself is good, but I wouldn't want to be a new user. It used to be possible to speak with someone easily to get assistance - now it is a nightmare

Pros

The software is good and once learned is reasonably easy to use and is very accurate.

Cons

The customer service. Heaven help you if you need to speak with someone or get any technical help!!! Make sure you can have your phone line available for a couple of hours wait!!

Alternatives Considered

QuickBooks Enterprise

Reasons for Switching to MYOB Business

I had already used MYOB and it was easier to upgrade than to swap to something different.
phillip
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
3
Customer Support
1

1
Reviewed on 20/10/2024

Use Xero instead

Terrible, I also use Xero and have had zero issues over the same time period with the same data. I will not recommend MYOB to anyone.

Pros

It looks nice but that is where anything good stops for MYOB.

Cons

Every accountant I talk to advise not to use MYOB. I have now been locked out of my account for over a month with their system incapable of remembering logins requiring external apps which then don't work, have also been unable to share access to reports due to MYOB changing statuses without my knowledge.

Alternatives Considered

Xero

Reasons for Switching to MYOB Business

I have used Xero alongside MYOB for the same accounting with far better performance than MYOB

Response from MYOB

Hi Phillip
We're sorry to hear you have been unable to log into your account.

Please reach out to [email protected] with your details so we can investigate and assist with resolution.

We look forward to hearing from you.

Sarah
MYOB

Replied 28/10/2024
Quentin
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 17/1/2024

MYOB Business - Great Software for medium sized businesses

Pros

The financial reporting abilities of MYOB Business are very good and very well developed. They present accurate and real time reports that allow for a large volume of information to be automatically reported from a business management point of view.
The ability to add specific permission levels to individual users is also highly valuable as the there may be some layers f information that the company does not want the individual to have access to which is something MYOB has done really well.

Cons

MYOB is more costly than a number of other accounting software packages on the market, although it is more powerful and has more functions.
From a personal point of view the user interfaces feel outdated. Although they are very powerful and have a lot of functionality it presents as though it is a 20 year old version of windows.

Response from MYOB

Hi Quentin, thanks for taking the time to lead a review! Love hearing that your choice to partner with MYOB has been successful.

Replied 21/1/2024
Duncan
  • Industry: Wine & Spirits
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 18/11/2024

Just Don't

After years of accountedge this it utter rubbish.

Pros

nothing. Absolutley nothing. I just can't say anything positive about it other than if you just want to do some simply invoices then yes it will work.

Cons

It is very limited and very difficult to use.

Almost as if it has been set up to frustrate you to upgrade to a higher product.

Just getting basic reports is nigh impossible.

irene
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/10/2024

Myob awesome and user friendly to use

We love this customer friendly to read the accounts

Pros

Fairly easy to use user-friendly very efficient aweosme te.plates for invoices

Cons

The versatility of the account numbers they have many subcategories .

Alternatives Considered

Quicken

Reasons for Choosing MYOB Business

Sobwe can use the software easy and extra capable

Switched From

Quicken

Reasons for Switching to MYOB Business

Better priced , met buyer expecrations and was within the budget amount .
Bridie
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 22/10/2024

MYOB Business Used by Project and Design Management Business Factor PM

My overall experience with MYOB Business has been mostly positive. It’s a reliable tool for handling all our core accounting functions, including reconciling accounts, managing payroll, sending invoices, and tracking transactions. The platform offers a good level of detail, and once set up, it’s easy to navigate day-to-day tasks. However, syncing MYOB with other software, like Total Synergy, can sometimes be a bit challenging, which interrupts the otherwise smooth workflow. Despite these occasional hiccups, it’s an efficient solution for managing our finances.

Pros

What I like most about MYOB is its efficiency in handling all my accounting needs. I use it for bookkeeping, reconciling accounts, sending invoices, managing payroll, paying bills, and tracking transactions. It keeps everything organized in one place, making monthly financial reviews straightforward and helping me stay on top of our accounting tasks with ease.

Cons

What I like least about MYOB is that syncing with other software can sometimes be unreliable. For example, integrating MYOB with Total Synergy has caused issues at times, which interrupts my workflow and requires extra troubleshooting.

Denis
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
1
Ease of Use
5
Customer Support
5

2
Reviewed on 25/12/2024

MYOB ok for small business

It’s a product designed for small businesses. Not much options available on MYOB which are available on bigger software such as SAGE, SAP, Oracle etc…

Pros

Cheap and somehow good enough for small businesses.

Cons

Not enough reporting options, no way of saving all my invoices quickly. Have to go to each Individual invoice and save them one by one.

Amile
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/12/2024

MYOB is a great option for bookkeeping

It’s overall very helpful for invoice processing and keeping invoices documents attached to cloud. No need to keep it in your computer drive.

Pros

The invoicing in-tray ables you to drag and drop your invoices on queue to process it smoothly. MYOB captures the details and all you need is a double check if it got the correct details which most of the time is correctly, unless your invoice/receipt is blurry.

Cons

I think it’s the payroll. It’s a bit manual with adding correct times in the timesheets.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 7/9/2023

Great invoicing software

Pros

MYOB is the solution for managing the companies taxes and invoices in Australia.

Cons

I would love to have it in more languages

George
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/11/2023

Very capable software

Pros

It feels very well though out, very responsive.

Cons

I would like there to be a cheaper version for those with infrequent use

Response from MYOB

Hey George! Thanks so much for taking the time to share your thoughts! We really appreciate it. Cheers, Amanda.

Replied 29/11/2023
Jennifer
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 14/3/2023

Ok platform at the time however went with Xero

Pros

I needed the ability to access accounting transactions online.

Cons

What I liked least about MYOB business is that is was very limited therefore went with Xero.

Joshua
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
4
Customer Support
0

4
Reviewed on 23/8/2022

Great software for small business

Pros

User experience is great and is easy to use for beginners. As the product has been around for some time, the forums are helpful for common issues and troubleshooting. From my experience the online support chat is helpful when needed. The myob capture app is great for recording receipts and invoices on the go for allocation later on desktop.

Cons

Recurring invoices are a great feature, however for my purposes, I would prefer a create from template feature for recurring contacts. Would prefer to have final say/approval over invoice reminders so the template can be customised to the circumstances. Some basic filtering and sorting features could be added for betting tracking of transactions, invoices, etc.

adam
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

3
Reviewed on 18/9/2020

not to bad...quit easy to use.

Customer service can be slow to respond. That said when you do get onto them they do know how to assist.

Pros

Simple and easy to use. A good range of add on products.

Cons

No real ability to grow with your business.
Its really only suitable SME

Anthony
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 3/11/2022

MYOB Accounts Plus

overall good

Pros

Online and off line accessMobile scanning of receipts

Cons

some search features could be better. Doesn't narrow down search when entering items or descriptions

Alternatives Considered

QuickBooks Desktop

Reasons for Switching to MYOB Business

easier to use
Elizabeth
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 23/8/2021

Upgrade of platform rubbish

Very frustrating, dissatisfaction and disappointment.
Will be looking at Xero.

Pros

Nothing about the new upgraded platform, all information has to transferred over.
Too many gimmicks of cartoon characters , boxes with useless information and graphs taking up half of the dashboard. Support of myob is very inexperienced and wasted 3 hrs on the phone to resolve payroll issues.
Did not ask or want the upgrade now paying more for a useless product.

Cons

Navigation is too complex, nothing is clear and simple.
Super is not calculated correctly, some of the information has not migrated over with the new platform had to re input details. A lot of wasted time.

matt
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 8/7/2022

A must for any small business

Pros

its ease of use, Its simple. Everything is a click a way all bookkeepers and accountnats will have access in the back ground to pullt he data they need to complete tax things

Cons

I would ideally like to see a scheduling app or component added which id desktop and phone friendly

Alternatives Considered

QuickBooks Online
Karen
Karen
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 16/1/2019

MYOB for business

Pros

I used MYOB a few years ago. At that time MYOB seems the only one which is capable of doing accounting tasks in Australia

Cons

I used MYOB a few years ago. At that time MYOB online version seems poorly designed, not suitable for multitasking

lynley
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/11/2021

MYOB Business review

Pros

Bank feeds, scan bills, look up and search functions. Also the general ledger allows headings and subheadings (Xero does not)

Cons

Could connect to more third-party software.

Karen
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

3
Reviewed on 17/8/2018

Sold a dummy!

I have been a business user of MYOB for other companies using bigger MYOB packages for over a decade and find it fairly good although it has serious bugs which are reported by the truckload by all the accountants I know and they are NEVER fixed even after a decade. Like how the excel file download makes all the numbers text and the "manual calculation" field is auto set meaning you have to reformat each and every download twice (format numbers and turn on auto calc) to use the spreadsheet to add up.

Designed and run by non accountants

Pros

Nothing. completely useless. Doesn't comply with ATO requirements unless you have no employees and what business has no employees? Misleading advertising and advice.

Cons

I am a small business with single employee. Noting that one touch payroll was becoming mandatory next year I decided to put my accounts on a basic package to comply. I rang up and they sold me MYOB essentials telling me it would fully comply. After upteem dozen attempts to create a single employee which failed I ring up and they tell me well actually this entry level despite having all the menu structures and appearing online to do payroll does not do payroll at ALL and I need to pay almost double.

I found the set up very very nonintuitive in its coaching. You start one entry set up the field, then it takes you away to a whole different menu you need to complete and then doesn't take you back to where you were. There are heaps of bugs and going online you see everyone else having the same problem.

Rani
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
2
Customer Support
3

4
Reviewed on 13/3/2018

Great software. Does everything we need it to do and more.

Great accounting, and always updating with new features. Our accountant could just log in and do our end of years immediately.

Pros

-Highly customisable for invoicing and parts inventories.
-Has great reports. We found if you knew what you wanted to keep an eye on in the business, then you could design a report for it. Not all accounting programs or workshop software can do that so easily.
-once it was set up for our workshop, it worked amazingly. Very intuitive

Cons

-We were new to this software, and it took a long time to set it up, (6 mnths), specifically for how we needed it to work. (automotive workshop), You almost needed to be a trained accountant i felt.
-Support used to take at least 1 day if not 2 to get back to you.

Verified Reviewer
  • Industry: Civil Engineering
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 2/11/2020

Great software, but too pricey for my needs

Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options

Pros

MYOB will polished with lots of mine integrations and options.

Cons

There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites.

Alternatives Considered

QuickBooks Enterprise, Xero and Reckon One

Reasons for Switching to MYOB Business

I didn't choose it in the end.
Marcus  Maciej
Marcus Maciej
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
3
Customer Support
1

3
Reviewed on 6/4/2018

The interface is ok but the customer service is terrible

Pros

I liked the layout of the software. It is generally easy to use. The colour palette and general design is quite pleasing to the eye.

Cons

It's quite expensive for a small business and of course they hide a lot of information before you purchase. At per month I could not enter more than 5 expenses per month! Ridiculous! Had to upgrade! Cancelling you account is very difficult and they will try and screw you out of every last cent. I will never ever use this company or software again. SO ANGRY at the account closing process. They might have stolen but it has cost them a customer and I will tell everybody I meet to avoid that software and company like the plague!

Arslan
  • Industry: Banking
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/5/2018

The Software helps me to evolve in my career my much .

The benefits are countless. I am really happy and exceptionally relaxed with using this software. By far, its the most reliable and efficient software that I have encountered.

Pros

The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software.

Cons

The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments.

  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
2

3
Reviewed on 2/12/2024

MYOB - old school, but not in the best way

It's been a favourable relationship, however time to move on

Pros

A very old school accounting software program which hasn't changed, but easily to follow along with experience.

Cons

A very old school accounting software program which hasn't changed - still relies on users to understand basic accounting, which small business owners do not

Andrew
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
4

4
Reviewed on 22/12/2023

If you know accounts, MYOB Business is for you

MYOB Business was generally good and could not be faulted. It does what it claims to do and does it well.

Pros

Very in-depth, detailed and robust application and accounting platform for seasoned Accounts Officers, Bookkeepers and Accountants.

Cons

MYOB Business was challenging to learn and become familiar with for those not used to large digital financial applications. Some training was required.

Response from MYOB

Hey Andrew! Thank you for taking the time to share your experience. We're glad to hear that you have been unable to fault MYOB Business! Cheers, Mike.

Replied 2/1/2024
Jodi
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 4/9/2024

Great accounting software

Good accounting software. Easy for multiple staff to use.
Easy to add new staff members

Pros

Easy to use. Straightforward
Online or app

Cons

Payroll could be easier to make changes

Valentina
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/4/2024

MYOB Business Is a Sensational Accounting Solution

Pros

This accounting solution has been working so well for use due to its effective features.
MYOB Business has been highly reliable and easy to use.

Cons

I do not have cons for MYOB Business.
MYOB Business works so well.

Response from MYOB

Hey Valentina!
Thank you for taking the time to share your thoughts! We're glad to hear it's been an easy experience using MYOB Business.

Replied 16/4/2024
Jye
  • Industry: Utilities
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 19/10/2024

Myob review

Overall 9/10 has worked well for me and myob capture is great for my business

Pros

MYOB capture, syncs with my CRM & quoting system

Cons

Issues with MYOB capture from time to time

Micheal
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/4/2024

MYOB Business Is a Highly Reliable Accounting Solution

Pros

This accounting software has been so reliable.
MYOB Business works so well for us.
MYOB Business is easy to use.

Cons

No cons about MYOB Business.
MYOB Business is brilliant.

Response from MYOB

Hey Micheal! We're really glad to hear MYOB Business is working well for you. Thank you for taking the time to share your thoughts. Cheers, Amanda.

Replied 17/4/2024
Tanveer
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/4/2024

An Accounting Solution that Is Accurate to Use

Pros

MYOB Business is a sensational and accurate accounting solution.
I love the simplicity of MYOB Business.

Cons

I do not dislike MYOB Business at all.
MYOB Business is so brilliant.

Mbiuki
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/5/2024

MYOB Business has Incredible Accouting Features

Pros

The features of this accounting system are incredible.
MYOB Business is so amazing.

Cons

MYOB Business has brilliant features.
No issues about MYOB Business.

Linda
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
2
Customer Support
1

3
Reviewed on 5/12/2023

Daily Bookkeeping

On the website version I am completely frustrated. Why is it that I can not open in the app version when the file has been shared with me via the website version??

Pros

Bank Feeds, Date Lock, Balance Sheet, GST Report

Cons

Lack of functionality on website, can't use the find transaction feature.

Response from MYOB

Hey Linda!
Thank you for taking the time to share your thoughts, we really appreciate it!
Regarding the Find Transaction feature, this link here has further information and instructions on how to use it: https://help.myob.com/wiki/display/myob/Finding+transactions
If you're continuing to experience an issue, don't hesitate to reach out to us on any of our social channels or Community Forum - I'll make sure we get to the bottom of it for you. Cheers, Amanda.

Replied 6/12/2023
Adam
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/6/2024

Great for payroll

Pros

We use MYOB for our payroll and it is very simple and functional software

Cons

I don’t have a con for this software as we are very happy with it

Adam
  • Industry: Supermarkets
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 25/9/2023

MYOB Easy

Pros

Application layout makes it easy to navigate

Cons

The upgrade feature needs to run in the background.

Elena
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
1

4
Reviewed on 6/5/2023

Good software, has been better few years ago

I loved that software in 2006, it was great, so easy to use. Now it is not hat great, customer support needs a lot of improvement. Yet I think other competitors have their problems and overall MYOB is the best soft for a small business.

Pros

I love the soft is so user-friendly. I have been using MYOB since 2006. As an accountant I use XERo, quickbooks, handisoft. I think that from the end user point of view MYOB still easiest business software. From an accountant point of view it is also very user friendly. It helps me fix the mistakes my clients made with an ease. Bank reconciliation used to be great, now, after some modifications it is much worse. Yet , overall I think that MYOB is still the sest business solution for a small business in Australia

Cons

Customer support is not existent. Many of my client switched to Xero or quick books because of terrible customer support in MYOB

Alternatives Considered

QuickBooks Time and Xero

Reasons for Switching to MYOB Business

Easier to use, easier to fix mistakes. At the time XERo did not have general ledger details report which was an essencial
Daniele
  • Industry: Building Materials
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 19/11/2023

Best accounting software on market

At first it was hard to get my head around, but once I used the support it was easy to ise

Pros

The depth of the accounting softwarealot more features than most

Cons

The annual subscription fee is a tad bit high

Response from MYOB

Hey Daniele! Thank you for taking the time to share your thoughts, we really appreciate it. Cheers, Amanda.

Replied 19/11/2023
Lachlan
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
2
Customer Support
2

3
Reviewed on 21/8/2023

IT business management

MYOB allows simple business management but does not offer advanced simple integrations.

Pros

MYOB allows for client management and invoicing from one system.

Cons

Using this system to manage an IT business is not the most innovative system and it has integration challenges from our PSA.

Thomas
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/7/2023

Thomas Review

A great experience for first time accounting users.

Pros

It's a great, easy to use product that would suit any type of business.

Cons

It's limited by that it doesn't allow multiple businesses for consolidated accounting, so it'll always lose to bigger systems.

Chris
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
1

3
Reviewed on 5/9/2023

Okay product with limited face to face support

Very average.

Pros

The software is relatively easy to use.

Cons

It’s hard to get face to face support. Even when I’ve requested it I’ve received an email!! That’s not the support I appreciate. Every response is an email with a link to a webpage. This doesn't always help.

Anatole
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/3/2023

Fully Functional Software

Very happy with the software and introduction of new features.

Pros

It’s been around for over 20 years. Fully functional and developed software. Easy to use.

Cons

Multi currency can be improved but it’s not used often.

Irina
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/11/2023

Great for invoicing

Pros

I have used myob for simple invoicing and it’s flawless. You can tell that it has more capabilities.

Cons

There’s nothing negative about myob and the price is affordable

Response from MYOB

Hey Irina! We're so glad to hear you enjoy using MYOB. Thank you for taking the time to share your experience. Cheers, Amanda.

Replied 29/11/2023
Brendan
Brendan
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
3
Customer Support
4

4
Reviewed on 16/2/2023

Full of features.

Great option for this doing day to day business, May be a little expensive for those just starting out.

Pros

Packed with features for invoicing and accounting needs.

Cons

Very expensive when compared to similar products.

Alternatives Considered

Xero and Zoho Invoice

Reasons for Choosing MYOB Business

Trying a few of the features out.

Switched From

Xero and Zoho Invoice

Reasons for Switching to MYOB Business

Just wanted to try it out to see if it was easy to use.
Daryl
  • Industry: Facilities Services
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

5
Reviewed on 2/6/2023

Well worth the time to check it out

not good too complicated for a beginner like myself

Pros

I used Myob for the first 6 months of my own business was way too complicated for me.

Cons

Very complicated if you are not up to date with all the terminology of accounting if not for that I would have continued to use MYOB.

Ellsi
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
4

3
Reviewed on 14/1/2023

Good to start but difficult with finer details.

It worked well as a start package for the small business and didn't cost anything for the first year so was a great starting option. However it was difficult to learn and take further with lots of niggly issues.

Pros

Good app availability to easily capture expenses and receipts. Simple to get started and underway with and often free with certain banks etc for the first year.

Cons

Beyond some basic functionality it was difficult to understand how best to do many things. In addition it was very difficult to reconcile amounts where a bank fee had altered the incoming amount. Often resulting in adjusting the original invoice rather than simply applying a fee during reconciliation.

Alternatives Considered

QuickBooks Online and Xero

Reasons for Switching to MYOB Business

Ultimately it was offered free for a year so was a good starting point compares to paying.
Matthew
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 18/5/2020

Don't start your business accounting with a regrettable decision, look elsewhere!

Underwhelming to say the least. I was partially sold on the fact that they have a customer service number to assist if need be, don't be fooled by this either, the call centre workers are rather unfamiliar with the MYOB product (unless I was unfortunate enough to speak with their newest member each time) and all my queries had to be looked up each time and they read answers from a screen which I could find on-line myself , they weren't able to elaborate nor answer any further questions I had outside of what was written in front of them.

Pros

Reasonably easy to use but have found Xero to be much better in almost every way.

Cons

Limited features and limited expandability compared to Xero. No was to have a back up of accounting file on your computer. If or once you decide Essentials ins't for you, they do not offer a way to transfer to their own Account Rite product nor do they off to export data to Xero. They will give you 1 month access as a read only before all data is deleted off their server unless you pay $25 Per month for the remaining 5 years you're required to keep the data

Alternatives Considered

QuickBooks Online

Reasons for Switching to MYOB Business

The only reason I foolishly chose MYOB was because of their time and name in the industry and I knew someone else who used MYOB and found them ok at the time but who is also now in the same situation as me and wanting to change over to Xero.
Steven
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
2

5
Reviewed on 8/9/2022

If you find something good, stick to it.

It has been an essential tool in running our business effectively and maintaining legal compliance since we started in business in 2011.

Pros

The wide range of features and varied reports that can be produced to assist with trackingn expenditure , budgeting and forecasting.
Regular updates keep us compliant with tax law.

Cons

I do not operate the software. Unable to answer.

Gavin
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
2
Customer Support
1

1
Reviewed on 10/3/2021

MYOB essentials before it was put on the accountright platform was excellent.

Mostly problems compared to the old software.

Pros

Payroll is ok it has some nice features on pay items but nothing the old essentials could do easily.

Cons

The list is far too long. The old essentials is excellent. All that needed to be done is have the option of reports it had be converted to excel rather than PDF. The decision to go to accountright will be fatal.

Brian
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/7/2022

MYOB XO - API Integration A Game Changer

Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration. They were excellent and their customer service is great.

Pros

Due to the complexities of our business MYOB XO was the standout choice.

Cons

No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected.

144 reviews

Related categories