--- description: Review of Artiwise Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Artiwise | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Artiwise](/software/335021/artiwise-analytics) # Artiwise Canonical: https://www.softwareadvice.ie/software/335021/artiwise-analytics Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/335021/artiwise-analytics?page=2) > Artiwise is an AI-powered Voice of Customer (VoC) platform focused on delivering sustainable customer satisfaction by combining multiple communication channels on a unified customer experience (CX) platform, allowing real-time tracking of customer insights with a comprehensive 360-degree view. Leveraging AI-based Voice of Customer analysis, Artiwise ensures sustainable customer satisfaction by helping users identify and address critical bottlenecks in the customer experience journey. The platform empowers strategic decision-making through industry-specific AI modeling and Return on Investment (ROI) calculation, delivering tangible results with rigorous Proof of Concept (POC) analysis. Artiwise enables businesses to swiftly and effectively respond to customer issues, thereby boosting loyalty and overall satisfaction. > > Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Artiwise ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Please contact Artiwise for pricing information. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise) - **Supported Languages**: English, French, German, Portuguese, Spanish, Turkish - **Available Countries**: Azerbaijan, Germany, Türkiye, United Arab Emirates, United Kingdom ## Features - API - Alerts/Notifications - Customisable Branding - Customisable Reports - Dashboard - Data Visualisation - Feedback Management - Multi-Channel Data Collection - Multi-Language - Negative Feedback Management - Real-Time Analytics - Real-Time Notifications - Real-Time Reporting - Reporting/Analytics - Sentiment Analysis - Social Media Integration - Surveys & Feedback - Tagging - Text Analysis - Third-Party Integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software) ## Alternatives 1. [SurveyMonkey](https://www.softwareadvice.ie/software/157864/surveymonkey) — 4.6/5 (10427 reviews) 2. [Trustpilot](https://www.softwareadvice.ie/software/364802/trustpilot) — 4.5/5 (1202 reviews) 3. [Broadly](https://www.softwareadvice.ie/software/336003/broadly) — 4.8/5 (336 reviews) 4. [Experience.com](https://www.softwareadvice.ie/software/113604/xmp) — 4.7/5 (89 reviews) 5. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2795 reviews) ## Reviews ### "Perfect Customer Experience" — 5.0/5 > **Özcan** | *19 January 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Artiwise gives us a head start when designing customer experience processes and saves labor > > **Cons**: I have no negative feedback at the moment ----- ### "Working with Artiwise" — 5.0/5 > **Yasir** | *3 October 2025* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Efficiency, customer support and a strong team that are efficient and swift in problem solving. They are not only developing products, they stand by it. > > **Cons**: If there's one minor area for improvement, it would be that on rare occasions, response times for more complex inquiries can be slightly longer than usual. However, this is a minor point in what is otherwise an excellent and highly responsive service. > > My experience with Artiwise has been consistently positive, particularly in three key areas: availability, customer support, and problem-solving. ​Their team is exceptionally responsive and always available when we need them. What truly sets them apart, however, is their approach to support. Instead of offering generic advice, they dive deep into the issue to provide practical, actionable solutions. They are not just quick to respond, but more importantly, they are efficient in resolving problems, which has been incredibly valuable for our operations. ----- ### "Customer Comments with AI" — 5.0/5 > **Ömer** | *16 January 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The most important thing is a healthy relationships with Artiwise team. They are very interested about the all ıssues. For that i want to thanks again them. I wish you can do your best\! > > **Cons**: Generally and mostly i don't have anything to say. Maybe i can give a simple as some filter designed. But also these process are continues. > > After using the Artiwise panels, we have a different opinion on the customer comments. Customer reviews, especially categorized through AI, are the biggest part of our business. ----- ### "My thoughts about Artiwise." — 5.0/5 > **Furkan** | *2 October 2025* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Artiwise’s products are very successful. The AI services we use have a very high success rate, and the fact that they are customized is very valuable to us. > > **Cons**: Artiwise always stands behind its products, maintaining strong communication and providing quick responses. > > They handle labeling, model training, service deployment, and quickly fix findings, which we really appreciate. This is why I find Artiwise very successful and admire them. ----- ### "Write Product to Speech Analytics and Insigth Management" — 4.0/5 > **Gökçen** | *23 January 2024* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: With its AI solutions, Artiwise enables you to analyze all your customer conversations with the least possible effort and take the best actions by revealing the root causes. You can easily review and report these analysis results in dashboards at different detail levels, and deepen and examine each detail as you wish. With this structure, it is a great product for turning customer analyzes into action in a short time and deepening the customer experience by managing it from a single point. > > **Cons**: It may require checking to ensure that special terms, which may vary depending on the industry, are converted into text and spelled correctly, but with a great customer success and support team, everything reaches the desired level in a short time. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/335021/artiwise-analytics?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/335021/artiwise-analytics) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data