About Square for Retail

Square for Retail is a cloud-based point of sale (POS) and retail solution for all retailers. Key features include inventory management, customer relationship management, reporting and employee management. The solution comes with built-in payment processing and integration with all Square hardware. Square for Retail enables users to track, adjust or transfer inventory across all locations. The solution can give automatic alerts for low stock, so users know when to create and send purchase orders to vendors. Items can be searched by keyword or by scanning barcodes. Square for Retail can automatically create customer profiles with every card transaction and track customer information and purchase history. It can also automatically sort customers into loyal, casual, lapsed or custom groups. Users can then add notes and preferences to customers’ profiles. Square for Retail is available for purchase on a monthly subscription basis.
Square for Retail Software - Payment processing
Square for Retail Software - Discounts
Square for Retail video
Square for Retail Software - Payment processing - thumbnail
Square for Retail Software - Discounts - thumbnail

Square for Retail pricing

Square for Retail offers a free trial. Square for Retail paid version starts at US$0.00.

Starting Price:
US$0.00
Free Version:
No
Free trial:
Yes

Alternatives to Square for Retail

Clover POS is an integrated point-of-sale (POS) system with custom hardware designed for several types of retailers.... Learn more
Shopify is a web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage... Learn more
Stripe is a cloud-based solution that offers a varied set of unified APIs and tools that enable businesses to manage... Learn more
PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an... Learn more

Google Pay

Android Pay is a cloud-based secure digital wallet application designed for processing payments using tablets and... Learn more

PayPal Commerce Platform

PayPal Commerce Platform is a digital payment platform that enables businesses and individuals to pay and accept... Learn more

Square for Retail Reviews

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.7
Customer Support
4.4
5 reviews of 441 View all reviews
Chase
  • Industry: Facilities Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/9/2019

Great for entrepreneurs

It is very easy to use and convenient for my customers

Pros

The ease of use for this product is amazing. I love how you can make a sale with the virtual terminal by either swiping a card or sending an invoice.

Cons

The fees per use can be cumbersome. However all pay portals have some sort of fee to use their product.

Janet
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/9/2020

Great Point of sale system

Awesome and after using two other point of sale systems we have had no issues with the system going down. Very reliable.

Pros

Easy to use! Download the App and get setup. I just recently bought their Square Register and it is awesome. Customer service will help you get the right APP for your business.

Cons

Been using their credit card device for well over a year and have never had any issues. There isn’t one thing i don’t like.

Alternatives Considered

Shopify

Reasons for Choosing Square for Retail

Terrible customer service, terrible app and so many issues with their credit card equipment going down.

Switched From

Lightspeed Retail

Reasons for Switching to Square for Retail

Worked best for my business, and has so many options. Marketing, payroll, loyalty etc.
Chris
  • Industry: Wholesale
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 31/7/2022

Great job square

Pros

with an attractive design and easy to use interface Square made payment processing very easy and allowed me the time to handle other hurtles that pop up on a daily basis.

Cons

The fee's really ate in to profits. which had us looking in to other service providers

Melanie
  • Industry: Events Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1

1
Reviewed on 18/5/2021

They Allow Fraud and Theft

Horrible experience. Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square:
Her signed contracts, with an anti-chargeback clause
Photos of us performing the services at the event, with her in the photos
A chain of her emails, including an email after her event thanking us for job well done
Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.

Absolute fraud.

Pros

People understand how to use it, so it's widely accepted as a valid method of payment and no one is nervous about using it (they should be!)

Cons

Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square:
Her signed contracts, with an anti-chargeback clause
Photos of us performing the services at the event, with her in the photos
A chain of her emails, including an email after her event thanking us for job well done
Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.

Absolute fraud.

Eric
  • Industry: Telecommunications
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 29/6/2022

Small little POS at your finger tips

Its what we needed in a pinch to get sales orders working on the field at events. It worked well for conferences and venues.

Pros

It was easy to setup and start using when you need it. You connect it to your phone and use it as a normal POS you would in a store

Cons

Support isn't always easy to get a hold of and it wouldn't integrate it with our system. This is more for small business use and not for tracking and reporting on analytics.

Alternatives Considered

Lightspeed POS

Reasons for Switching to Square for Retail

popularity it had over any other product .. we heard the name and purchased it.

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