---
description: Review of illumin Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: illumin | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/3898/knowledge-base/software) > [illumin](/software/336092/illumin)

# illumin

Canonical: https://www.softwareadvice.ie/software/336092/illumin

> Illumin is a knowledge \& research management system which simplifies collecting, recording, quantifying and precision queries and answers. 

illumin is customizable for unique reference workflows, it builds a comprehensive and searchable database to easily share with others. Perfect for knowledge and research management\!
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Softlink Information Centres
- **Founded**: 1983

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Fiji, Hong Kong SAR China, Malaysia, New Zealand, Norfolk Island, Papua New Guinea, Singapore, United Kingdom, United States, Vanuatu

## Features

- API
- Catalog Management
- Commenting/Notes
- Content Library
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Storage
- Drag & Drop Editor
- Email Alerts
- Feedback Management
- Knowledge Management
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- Self Service Portal
- Templates
- User Management

## Integrations (1 total)

- OAuth

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software)

## Alternatives

1. [Guru](https://www.softwareadvice.ie/software/103160/guru) — 4.8/5 (639 reviews)
2. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5059 reviews)
3. [Confluence](https://www.softwareadvice.ie/software/430492/confluence) — 4.5/5 (3663 reviews)
4. [Document360](https://www.softwareadvice.ie/software/96197/document360) — 4.7/5 (290 reviews)
5. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.5/5 (685 reviews)

## Reviews

### "Couldn't do my job without Illumin" — 5.0/5

> **Eric** | *20 August 2019* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: I had a staff of 3 that was reduced to just me. Illumin made sure that all reference requests were captured and answered; while making the information found to answer the question available for future requests. Moreover, I am able to generate bibliographies from these answered reference requests which are browsable through a hierarchical category thesaurus as well as keyword searchable.
> 
> **Cons**: I usually provide a bespoke level of service to my requesters.  While illumin has a good finished product, there are times that I would like that extra gloss. I have been told how I provide a very bespoke level of service
> 
> Illumin provides a means to bring an extra level of reference service. My users like the ease of browsing and the Knowledge base bibliographies section of illumin is a huge hit with them.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/336092/illumin)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/illumin-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/336092/illumin> |
| en-GB | <https://www.softwareadvice.co.uk/software/336092/illumin> |
| en-IE | <https://www.softwareadvice.ie/software/336092/illumin> |
| en-NZ | <https://www.softwareadvice.co.nz/software/336092/illumin> |

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