About eTab

Order Direct technology, is a unified order and delivery platform. That drives your digital sales direct. Brands enjoy unlimited orders + delivery for the cost of payment processing. Packed with features and automation. Our platform includes catering & drive-thru ordering, built-in and much more. Built for restaurants and retailers to thrive! Instantly capitalize on higher monthly profits, save your customers money on each order, and have more reach to service more customers with expanded area delivery. Powered by Human ingenuity we deploy a proven strategy for brands to compete and win more orders from 3rd party apps. Zero commission fees, low card payment fees and no contracts.
eTab Software - Order Direct Technology by eTransact
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eTab pricing

eTab does not have a free version but does offer a free trial. eTab paid version starts at US$49.00/month.

Starting Price:
US$49.00/month
Free Version:
No
Free trial:
Yes

Alternatives to eTab

eTab Reviews

Feature rating

Value for Money
3
Functionality
3.5
Ease of Use
3
Customer Support
2.5
2 reviews of 2
Indira
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 8/4/2022

Etab system

I like having our own business online ordering system which is very economical for customers and our business and our staff receives great tips from our customers.

Pros

Etab online ordering is user friendly and cost effective for both customers and businesses.

Cons

I would like to see an option to pause the system and provide specific business hours to accept etab orders on a daily basis and I would like to see doordash id numbers indicated so we can provide this info to doordash delivery issues thank you

Response from eTransact

Thanks for the review Indira! We have added the enhancements to the service you have listed. You can pause at any time and see DoorDash ID on all deliveries. Please feel free to reach out if you need help with any of these features.

We appreciate your business and are happy to help with any needs.

Replied 11/4/2022
Matt
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
3
Ease of Use
1
Customer Support
1

2
Reviewed on 9/11/2022

Timed menus don’t work properly

They are quick to respond, but haven’t created solutions that actually work in the real world for us.

Pros

It’s ok, I’ve used many online ordering platforms. This is missing some key features and is slightly more confusing to work with than others.

Cons

When I create timed menus, such as a special dinner menu, customers repeatedly tell me that they aren’t able to order from the special menu even during the dinner menus available hours. I’ve discussed this with support multiple times and their response is that it’s working for them and they can’t replicate the problem. They said to clear your cache. But no customer is going to clear their cache when ordering from your website. There should be a much more solid solution than that. For this reason alone, this online ordering system is inferior to other online ordering platforms. The problem continues to happen after over 6 months of continual use.

Response from eTransact

Hello Matt,

Sorry for the issue you are having. We have many clients that use the timed automation feature. When you use this feature you schedule the time you want these items to reflect. As example, we have a lot of clients with lunch or dinner specials. These only show at the times you have scheduled. Really great feature a lot of other systems lack. We'd be happy to dig in more and see why you are having the issue. Please email [email protected] and we'll be happy to address the problem.

Replied 14/11/2022

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