---
description: Review of CenturionCARES Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CenturionCARES | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Call Center Scripting Software](/directory/3441/scripting/software) > [CenturionCARES](/software/3368/centurion-cares)

# CenturionCARES

Canonical: https://www.softwareadvice.ie/software/3368/centurion-cares

> CenturionCARES, Inc. designs and manufactures state-of-the-art software solutions that enable organizations of all sizes to optimize their communications infrastructure and increase operational efficiency. We’ve been helping enrich member and customer service experiences for hundreds of Credit Unions, Banks, Public and Private Utilities, and Government Agencies throughout the country since our founding in 1981.  CenturionCARES is a one-stop-shop for CARES Contact Center (ACD), CARES Interactive Voice Response (IVR), CARES Predictive Dialer, and CARES Connectx (Hosted PBX) solutions. CARES solutions are designed specifically to complement each company’s unique culture and standards, whether through automated or live agent interaction. Our software integrates quickly and seamlessly with any existing telephony and network systems with minimal impact on customer service operations, providing benefits including:
•	Reduced time and costs for delivery of new or enhanced services
•	Greater operating efficiency 
•	Increased staff productivity and accountability
•	Real time and historical data sharing for more personalized service offerings
•	Detailed reporting to support well-informed business decisions organization-wide
•	Enriched customer/member service experiences with each interaction

CARES features and functionality can be added quickly and easily, and include efficiency-boosting and quality assurance components such as:
•	Pre-Authentication and ProSpeak (in queue announcements)
•	Screen Pop of account information
•	Call History and Tracking
•	Courtesy Call Back option
•	Agent Call Scripting
•	Real-time agent assist
•	Voice and Screen Recording
•	Conversation Notes for CRM
•	Over 100 reports with custom display

CenturionCARES has their Headquarters and Sales office in Oldsmar, FL, with Engineering and Support facilities in Waukesha, WI. Visit us online at www.centurioncares.com.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: CenturionCARES
- **Location**: Oldsmar, US
- **Founded**: 1981

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Please contact CenturionCARES directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Center Scripting Software](https://www.softwareadvice.ie/directory/3441/scripting/software)

## Related Categories

- [Call Center Scripting Software](https://www.softwareadvice.ie/directory/3441/scripting/software)
- [IVR Software](https://www.softwareadvice.ie/directory/1572/ivr-system/software)
- [Automatic Call Distribution Systems](https://www.softwareadvice.ie/directory/1694/auto-call-distribution/software)
- [Call Monitoring Software](https://www.softwareadvice.ie/directory/1811/monitoring/software)
- [CRM Software for Startups ](https://www.softwareadvice.ie/directory/3235/startup/software)

## Alternatives

1. [Genesys Cloud CX](https://www.softwareadvice.ie/software/323407/pureconnect) — 4.3/5 (262 reviews)
2. [CXone Mpower](https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce) — 4.2/5 (581 reviews)
3. [Five9](https://www.softwareadvice.ie/software/20063/five9) — 4.2/5 (481 reviews)
4. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (984 reviews)
5. [Channels](https://www.softwareadvice.ie/software/99434/channels) — 4.8/5 (36 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/3368/centurion-cares)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/centurion-cares-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/3368/centurion-cares> |
| en-GB | <https://www.softwareadvice.co.uk/software/3368/centurion-cares> |
| en-IE | <https://www.softwareadvice.ie/software/3368/centurion-cares> |
| en-NZ | <https://www.softwareadvice.co.nz/software/3368/centurion-cares> |

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