--- description: Review of Product Fruits Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Product Fruits | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Onboarding Software](/directory/1396/employee-onboarding/software) > [Product Fruits](/software/336906/product-fruits) # Product Fruits Canonical: https://www.softwareadvice.ie/software/336906/product-fruits Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/336906/product-fruits?page=2) > Product Fruits is a customer onboarding platform designed to improve user adoption and retention through interactive guidance tools. It is used by software companies, SaaS providers, and digital product teams to simplify onboarding processes, reduce churn, and enhance product engagement without requiring coding knowledge. The platform includes features such as interactive tours and guides that help users navigate applications, onboarding checklists that break down complex tasks, and contextual hints and tooltips that highlight key functionalities. It provides in-app announcements through pop-ups, banners, and newsfeeds to share updates. Tools for measuring user satisfaction, such as NPS surveys, are included, along with a feedback widget for gathering user input. A 24/7 in-app support button is available for assistance. AI-powered features automate the creation of welcome tours, feature guides, and announcements, streamlining content development. Onboarding flows can be triggered based on user activities using custom events. A knowledge base organizes content for self-service support. The platform is designed to work within existing software environments and includes security measures to protect data. > > Verdict: Rated **4.7/5** by 89 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 89 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Product Fruits ## Commercial Context - **Starting Price**: US$111.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Product Fruits offers a fully-featured 14 days trial. No credit card is needed. You can choose between 3 plans depending on your use-case: Starter, Pro and Business. Enterprise clients: Please contact us for a custom quote - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audience Targeting - Behaviour Tracking - Churn Management - Communication Management - Compliance Management - Configurable Workflow - Content Creation - Content Management - Contextual Guidance - Customer Experience Management - Customer Segmentation - Customisable Branding - Customisable Questions - Customisable Templates - Customizable Fields ## Integrations (16 total) - ActiveCampaign - Crisp - Customer.io - Drift - Google Analytics 360 - Heap - HubSpot CRM - Intercom - Mixpanel - Salesforce B2B Commerce - Segment - SessionStack - Slack - Smartlook - Typeform ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Onboarding Software](https://www.softwareadvice.ie/directory/1396/employee-onboarding/software) ## Related Categories - [Onboarding Software](https://www.softwareadvice.ie/directory/1396/employee-onboarding/software) - [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software) - [Digital Adoption Platforms](https://www.softwareadvice.ie/directory/4379/digital-adoption-platform/software) - [User Experience (UX) Apps](https://www.softwareadvice.ie/directory/4258/ux/software) - [SaaS Management Software](https://www.softwareadvice.ie/directory/4346/saas-management/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5082 reviews) 2. [Paylocity](https://www.softwareadvice.ie/software/4537/web-pay) — 4.3/5 (1827 reviews) 3. [Rippling](https://www.softwareadvice.ie/software/410674/rippling) — 4.9/5 (4652 reviews) 4. [BambooHR](https://www.softwareadvice.ie/software/27196/bamboohr-payroll) — 4.6/5 (3108 reviews) 5. [Deel](https://www.softwareadvice.ie/software/248344/deel) — 4.8/5 (4266 reviews) ## Reviews ### "Excellent Platform for In-App Guidance and User Support" — 5.0/5 > **Sven** | *4 March 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The fast and continuous development of the platform. The recently introduced AI features are especially valuable. They make it much easier to create helpful content and support materials, allowing us to assist our users more efficiently. > > **Cons**: The Tours and hints are often hard to postion and to create in a way that they work for desktop AND mobile. That could be improved. > > We have been using ProductFruits for about two years now and have gradually implemented almost all of its features in our product. Over time, it has become an essential part of how we support and guide our users. Our software is a marketing and lead generation tool for real estate agents. A major challenge in our market is that many of our users have little or no marketing experience. Because of this, they often need additional guidance when getting started with digital tools and campaigns. ProductFruits helps us address exactly this challenge. With ProductFruits, we are able to guide users directly inside our application, provide contextual help, and make onboarding much easier. This significantly improves the first experience with our software and helps new users find their way more quickly. The support is always there and helps quickly and very effectively\! Especially \[sensitive content hidden\] are doing support in a class of its own. Overall, ProductFruits has become a key component of our user onboarding and support strategy. It allows us to provide clear guidance inside the product and ensures that even users with little technical or marketing background are able to get started successfully. ----- ### "A user-friendly platform with room to grow" — 5.0/5 > **Rachel** | *22 September 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Product Fruits has been a fantastic tool for building product tours, hints, checklists, and pop-ups. Its intuitive interface makes it easy to design and deploy in-app guidance without technical complexity. I’ve found it especially helpful for onboarding flows and feature adoption prompts. The support is excellent - FAQs are clear and comprehensive, and live chat has been consistently responsive and knowledgeable. Whether you're enhancing user engagement or reducing support queries, Product Fruits delivers a seamless experience. It’s a reliable, user-friendly platform that empowers teams to create impactful, personalised user journeys with minimal effort and maximum flexibility. Highly recommended for SaaS teams. > > **Cons**: While Product Fruits excels in usability and support, there are a couple of limitations worth noting. The reporting and analytics features are relatively basic, which can make it harder to track the performance of onboarding flows or user interactions in depth. Additionally, not all elements - such as checklists - can be seamlessly copied between environments, which adds friction when managing staging and production setups. It means that these elements need to be rebuilt which is a bit time-consuming. These aren’t deal-breakers, but they’re important considerations for teams looking to scale or analyse impact more rigorously. > > Using Product Fruits has been a smooth and intuitive experience. I’ve built product tours, hints, checklists, and pop-ups with ease thanks to its user-friendly interface and flexible setup. The support has been excellent - FAQs are clear, and live chat is responsive and helpful. While the reporting tools could be more comprehensive and cross-environment copying isn’t seamless, these are minor trade-offs for a platform that makes onboarding and in-app guidance simple and effective. Overall, it’s a reliable tool that empowers teams to create engaging user journeys with minimal effort. ----- ### "Product Fruit" — 4.0/5 > **Damilola** | *8 March 2025* | Information Technology & Services | Recommendation rating: 2.0/10 > > **Pros**: I like this because it has transcended into the world of technology as it offers a no code onboarding. > > **Cons**: The customer service is not all that strong. ----- ### "Cost-effective and wide range of features" — 5.0/5 > **Erick** | *11 August 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Product Fruits is the most cost-effective digital adoption platform in the market. It offers a wide range of features, including powerful tours, surveys, a knowledge base, and more, all seamlessly integrated. > > **Cons**: At times, the product seems a little raw, but it's understandable since it's been on the market for not a long time and seems to be evolving rapidly. Also, the browser extension used for editing the tours has some frequent bugs that fortunately don't prevent the work from being done. > > I'm quite satisfied with migrating to Product Fruits thanks to its wide range of features, excellent value for money ratio, and overall experience. ----- ### "Great product, great service, best price in the market." — 5.0/5 > **Jen** | *6 October 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Product Fruits follows the fundamentals of this type of product. Allows user to create unpublished flows and surveys etc. But the nuance of audience selection is really helpful. The kinds of comms we provide to our customers really needs to be select, so this was a key factor in our decision making process. > > **Cons**: There is still a small learning curve, so not knowing this genre of app might create some challenges for a new user. > > The pre and post-sale service has been great. The onboarding process has been smooth, and the engineering team have said it was pretty easy to implement. Overall, it's been great, and I look forward to really looking into some of the more creative features. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/336906/product-fruits?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/336906/product-fruits) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data