--- description: Review of Product Fruits Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Product Fruits | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Onboarding Software](/directory/1396/employee-onboarding/software) > [Product Fruits](/software/336906/product-fruits) # Product Fruits Canonical: https://www.softwareadvice.ie/software/336906/product-fruits Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/336906/product-fruits?page=2) > Product Fruits is a customer onboarding platform designed to improve user adoption and retention through interactive guidance tools. It is used by software companies, SaaS providers, and digital product teams to simplify onboarding processes, reduce churn, and enhance product engagement without requiring coding knowledge. The platform includes features such as interactive tours and guides that help users navigate applications, onboarding checklists that break down complex tasks, and contextual hints and tooltips that highlight key functionalities. It provides in-app announcements through pop-ups, banners, and newsfeeds to share updates. Tools for measuring user satisfaction, such as NPS surveys, are included, along with a feedback widget for gathering user input. A 24/7 in-app support button is available for assistance. AI-powered features automate the creation of welcome tours, feature guides, and announcements, streamlining content development. Onboarding flows can be triggered based on user activities using custom events. A knowledge base organizes content for self-service support. The platform is designed to work within existing software environments and includes security measures to protect data. > > Verdict: Rated **4.7/5** by 89 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 89 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Product Fruits ## Commercial Context - **Starting Price**: US$111.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Product Fruits offers a fully-featured free trial. We start with a quick demo to make sure it fits your specific goals and tech stack. The trial is completely free, no credit card is required and we will figure out the right trial length together during the call. You can choose between 3 plans depending on your use-case: Starter, Pro and Business. Enterprise clients: Please contact us for a custom quote - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audience Targeting - Behaviour Tracking - Churn Management - Communication Management - Compliance Management - Configurable Workflow - Content Creation - Content Management - Contextual Guidance - Customer Experience Management - Customer Segmentation - Customisable Branding - Customisable Questions - Customisable Templates - Customizable Fields ## Integrations (16 total) - ActiveCampaign - Crisp - Customer.io - Drift - Google Analytics 360 - Heap - HubSpot CRM - Intercom - Mixpanel - Salesforce B2B Commerce - Segment - SessionStack - Slack - Smartlook - Typeform ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Onboarding Software](https://www.softwareadvice.ie/directory/1396/employee-onboarding/software) ## Related Categories - [Onboarding Software](https://www.softwareadvice.ie/directory/1396/employee-onboarding/software) - [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software) - [Digital Adoption Platforms](https://www.softwareadvice.ie/directory/4379/digital-adoption-platform/software) - [User Experience (UX) Apps](https://www.softwareadvice.ie/directory/4258/ux/software) - [SaaS Management Software](https://www.softwareadvice.ie/directory/4346/saas-management/software) ## Alternatives 1. 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Also, the browser extension used for editing the tours has some frequent bugs that fortunately don't prevent the work from being done. > > I'm quite satisfied with migrating to Product Fruits thanks to its wide range of features, excellent value for money ratio, and overall experience. ----- ### "A user-friendly platform with room to grow" — 5.0/5 > **Rachel** | *22 September 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Product Fruits has been a fantastic tool for building product tours, hints, checklists, and pop-ups. Its intuitive interface makes it easy to design and deploy in-app guidance without technical complexity. I’ve found it especially helpful for onboarding flows and feature adoption prompts. The support is excellent - FAQs are clear and comprehensive, and live chat has been consistently responsive and knowledgeable. Whether you're enhancing user engagement or reducing support queries, Product Fruits delivers a seamless experience. It’s a reliable, user-friendly platform that empowers teams to create impactful, personalised user journeys with minimal effort and maximum flexibility. Highly recommended for SaaS teams. > > **Cons**: While Product Fruits excels in usability and support, there are a couple of limitations worth noting. The reporting and analytics features are relatively basic, which can make it harder to track the performance of onboarding flows or user interactions in depth. Additionally, not all elements - such as checklists - can be seamlessly copied between environments, which adds friction when managing staging and production setups. It means that these elements need to be rebuilt which is a bit time-consuming. These aren’t deal-breakers, but they’re important considerations for teams looking to scale or analyse impact more rigorously. > > Using Product Fruits has been a smooth and intuitive experience. I’ve built product tours, hints, checklists, and pop-ups with ease thanks to its user-friendly interface and flexible setup. The support has been excellent - FAQs are clear, and live chat is responsive and helpful. While the reporting tools could be more comprehensive and cross-environment copying isn’t seamless, these are minor trade-offs for a platform that makes onboarding and in-app guidance simple and effective. Overall, it’s a reliable tool that empowers teams to create engaging user journeys with minimal effort. ----- ### "Product Fruit" — 4.0/5 > **Damilola** | *8 March 2025* | Information Technology & Services | Recommendation rating: 2.0/10 > > **Pros**: I like this because it has transcended into the world of technology as it offers a no code onboarding. > > **Cons**: The customer service is not all that strong. ----- ### "Great product, great service, best price in the market." — 5.0/5 > **Jen** | *6 October 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Product Fruits follows the fundamentals of this type of product. Allows user to create unpublished flows and surveys etc. But the nuance of audience selection is really helpful. The kinds of comms we provide to our customers really needs to be select, so this was a key factor in our decision making process. > > **Cons**: There is still a small learning curve, so not knowing this genre of app might create some challenges for a new user. > > The pre and post-sale service has been great. The onboarding process has been smooth, and the engineering team have said it was pretty easy to implement. Overall, it's been great, and I look forward to really looking into some of the more creative features. ----- ### "Extremely happy" — 5.0/5 > **Anastasia** | *11 March 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: How easy it is to use and how fast it is to learn. It's also very affordable. We got more features than we wanted and they're all useful to us. They're constantly updating and improving and adding new features. It's fun to use and never frustrating. We're enjoying learning how to use each feature and implementing them for our customers. > > **Cons**: Some advanced features are difficult to figure out but the support is always able to help. We're looking forward to a better integration with our CRM Hubspot. > > We've had an excellent experience with Product Fruits. Everyone goes above and beyond to be helpful. Support is extremely responsive. The software itself is extremely easy to use, intuitive and user friendly. It's also endlessly customizable and we have been able to quickly implement things. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/336906/product-fruits?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/336906/product-fruits) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data