--- description: Review of Planado Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Planado | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [HVAC Software](/directory/1552/hvac/software) > [Planado](/software/338099/planado) # Planado Canonical: https://www.softwareadvice.ie/software/338099/planado Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/338099/planado?page=2) > Planado is a cloud-based field service management solution that helps businesses schedule, dispatch, monitor, and document work performed at customer locations. It is designed for maintenance, HVAC, plumbing, electrical, cleaning, pest control, security installation, repair, construction, and other companies with mobile employees or contractors. Dispatchers can create work orders, assign them to individual employees or teams, manage shifts and territories, and plan daily workloads using calendar and map views. Jobs can be assigned based on employee availability, skills, location, and service area. When an urgent request, delay, or cancellation occurs, the schedule can be adjusted in real time without rebuilding the entire workday. Field employees use the Planado mobile app to access their schedules, customer details, addresses, service history, instructions, and job-specific checklists. They can update their status, record work results, add comments, upload before-and-after photos, document materials or equipment, and collect customer signatures. Required fields and guided checklists help ensure that employees complete every necessary step before closing a job. Offline mode allows technicians to continue working in locations with an unstable internet connection and synchronize their data later. GPS tracking and job-related timestamps give dispatchers better visibility into field activity. Managers can see when employees are en route, arrive at a customer location, start work, and complete an assignment. Route planning helps reduce unnecessary travel, improve response times, and assign urgent jobs to nearby employees. Planado also supports recurring jobs, customer notifications, digital service reports, employee performance tracking, mileage tracking, product lists, and job completion histories. Managers can review completed work, identify delays and bottlenecks, compare planned and actual activity, and maintain a clear record for every customer or site. Integrations, REST API, and webhooks can connect Planado with CRM, ERP, help desk, accounting, and other business systems. This reduces duplicate data entry and allows customer information, work orders, statuses, and job results to move between systems. By replacing spreadsheets, paper forms, calls, and disconnected messaging apps with one operational platform, Planado helps service companies reduce administrative work, improve employee accountability, standardize service quality, and handle more field jobs with greater control. A 14-day free trial is available for businesses that want to test the platform with their own workflows. > > Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 6 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Planado ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Planado offers Basic, Standard, Pro, and Enterprise plans. Pricing is per paid user and varies by the country where the field team operates. Businesses pay for dispatchers, users who manage job data, and one field employee per team. View-only users can access schedules, reports, and job information free of charge. Annual billing saves up to 15%. A 14-day free trial with access to all features is available. Enterprise pricing is provided on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bermuda, Bolivia, Bosnia & Herzegovina and 157 more ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Billing & Invoicing - CRM - Calendar Management - Checklists - Commercial - Contact Database - Customer Database - Customer History - Customisable Forms - Customisable Reports - Customisable Templates - Customizable Fields - Dispatch Management - Document Storage ## Integrations (6 total) - Bitrix24 - Firmao CRM - Google Forms - Google Maps - Kommo - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [HVAC Software](https://www.softwareadvice.ie/directory/1552/hvac/software) ## Related Categories - [HVAC Software](https://www.softwareadvice.ie/directory/1552/hvac/software) - [Roofing Software](https://www.softwareadvice.ie/directory/67/roofing-siding-contractor-software/software) - [Service Dispatch Software](https://www.softwareadvice.ie/directory/411/service-dispatch/software) - [Building Maintenance Software](https://www.softwareadvice.ie/directory/4126/building-maintenance/software) - [Work Order Software](https://www.softwareadvice.ie/directory/500/work-order/software) ## Alternatives 1. 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Finally, we've moved from Excel and a bunch of services to control our field technicians to a single entity that allows us to manage everything in one place. The UI is good and you can get used to it very fast, which is good for our field employees, many of whom are not tech-savvy for complex IT products. > > **Cons**: No actual cons, I like it so far\! Everything works perfectly. ----- ### "Great tool to boost your field service\!" — 5.0/5 > **Alex** | *22 September 2021* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Checklists and flexible schedules are perfect. These features help us to maintain high quality of the work, and avoid lost revenues due to cancelled appointments. We can adapt rapidly and re-route our employees. > > **Cons**: For the integrations part I'd expect deeper bundling with the US-based accounting solutions like QuickBooks. > > We do have not that big field part in our business. But it is still important as it helps to establish good relationships with our b2b customers. So, all work that is done in the field should be of high-quality, and Planado very much helps us to achieve great results here. ----- ### "Better visibility and control over field operations" — 5.0/5 > **Julia** | *31 July 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Planado gives us a clear view of daily field operations. Dispatchers can assign jobs, track employee locations and quickly adjust the schedule when priorities change. Technicians receive all customer details, instructions and checklists in the mobile app, so we no longer need to manage work through spreadsheets and multiple chats. > > **Cons**: The initial setup of job templates and checklists required some time. Field employees also needed a short adjustment period to start updating job statuses consistently. > > Planado has made our field service process more organized and transparent. We spend less time calling employees for updates, completed work is easier to verify through photos and reports, and urgent requests can be assigned faster. Support was helpful during implementation, and the system became easy to use once our workflows were configured. ----- ### "Thank You For One Year of Quality Service" — 5.0/5 > **Benjamin** | *30 August 2022* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: We have implemented Planado more than a year ago, and we are really satisfied. In our opinion, it's the best field management service. Thanks to Planado, we have managed to build a handy system for communication between the office and field teams; moreover we have increased the number of field trips twice\! An outstanding service for managing field service. It has an easy-to-understand dispatcher interface and a user-friendly mobile app. Overall, Planado improved the performance of our field technicians and made it more effective with the help of built-in hints and check lists. > > **Cons**: I would love the built-in checklists to come with an alarm system that sends a reminder. ----- ### "Why should you choose this best platform in the word ?\!" — 5.0/5 > **Jonas** | *31 August 2022* | Broadcast Media | Recommendation rating: 10.0/10 > > **Pros**: With Planado we were able to build a really powerful system for communication between the office and our field teams. This allowed us to achieve a 2x increase in the number of completed field trips > > **Cons**: Everything is created perfectly I have no complaints. > > Planado helped us to switch from Google spreadsheets and paper documents and get a one-point entry for our data within a single app, reducing management overhead. Eventually, this solution allowed us to become a more efficient company and boosted our revenues. I can definitely recommend this app to any company working in the field and looking for an automation opportunities. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/338099/planado?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/338099/planado) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data