--- description: Review of ACTIVENet Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ACTIVENet | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Facility Management Software](/directory/4310/cafm/software) > [ACTIVENet](/software/33814/active-net) # ACTIVENet Canonical: https://www.softwareadvice.ie/software/33814/active-net Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/33814/active-net?page=2) > ACTIVENet is an all-in-one, cloud-based software solution designed to help parks and recreation departments, YMCAs, and non-profits operate more efficiently while fostering stronger community engagement. By combining online registration, membership management, facility scheduling, and analytics within a single platform, ACTIVENet enables organizations to simplify workflows, optimize resources, and deliver exceptional experiences to participants and staff alike. Simplified Online Registration ACTIVENet streamlines the enrollment process with customizable online forms accessible from any device. Participants can easily register for classes, programs, or events, while staff benefit from automated processes like waitlist management, secure payment processing, and discount configurations. This eliminates manual tasks, reduces errors, and creates a seamless registration experience for everyone. Comprehensive Membership Management Manage memberships effortlessly with ACTIVENet’s robust tools. Administrators can track member data, automate renewals, and create customized membership tiers. Features like family account management, flexible pricing, and attendance tracking enhance member engagement while self-service options allow users to update profiles or manage payments, reducing administrative workloads. Streamlined Facility Scheduling ACTIVENet simplifies the coordination of community spaces, including gyms, pools, parks, and meeting rooms. Its intuitive scheduling interface helps staff manage bookings efficiently, prevent conflicts, and handle recurring reservations. Visibility into availability and automated confirmations improve transparency for participants, ensuring quick and easy facility access. Integrated Payment Processing With ACTIVENet, organizations can securely and efficiently handle payments for memberships, event registrations, and facility bookings. The platform supports credit cards, e-checks, and digital wallets, offering multiple options for participants. Automated billing and refund capabilities save time for staff, while PCI-compliant systems ensure secure transactions. Communication and Marketing Tools Keep participants informed and engaged with ACTIVENet’s integrated communication features. Organizations can design email campaigns, promote activities, and send automated reminders using customizable templates. Contact segmentation and performance tracking ensure targeted and effective marketing efforts, boosting program participation and retention. Data-Driven Insights ACTIVENet provides powerful analytics and reporting tools to track key metrics like enrollment, attendance, and revenue. Customizable dashboards give leaders the insights needed to measure program performance, plan budgets, and identify new opportunities. By turning data into actionable strategies, organizations can make informed decisions to enhance their services. Mobile-Friendly Functionality Enable flexibility with ACTIVENet’s mobile accessibility. Administrators can manage operations, monitor registrations, and view schedules on the go, while participants enjoy the convenience of registering for programs, making payments, and updating profiles from their smartphones or tablets. Tailored for Organizational Growth Built to meet the unique demands of community organizations, ACTIVENet scales with evolving needs. Whether expanding programs, managing new facilities, or increasing participation rates, the platform provides the tools to grow efficiently while maintaining high-quality service delivery. ACTIVENet simplifies operations, empowers staff, and engages communities, making it the go-to solution for organizations seeking to build stronger connections and deliver standout experiences. > > Verdict: Rated **3.9/5** by 83 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 83 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Global Payments - **Location**: Atlanta, US - **Founded**: 1983 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User - **Pricing Details**: Please contact ACTIVE Network for pricing details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Control - Accounting - Attendance Tracking - Attendee Management - Billing & Invoicing - Calendar Management - Check-in/Check-out - Child Care - Class Registration - Committee Management - Communications Management - Contract/License Management - Customisable Templates - Donor Management - Dues Management - Employee Management - Enrollment Confirmation - Equipment Management - Event Management - Event Scheduling ## Support Options - Chat ## Category - [Facility Management Software](https://www.softwareadvice.ie/directory/4310/cafm/software) ## Related Categories - [Facility Management Software](https://www.softwareadvice.ie/directory/4310/cafm/software) - [Child Care Software](https://www.softwareadvice.ie/directory/4654/child-care/software) - [POS Systems](https://www.softwareadvice.ie/directory/210/web-based-point-of-sale-software/software) - [Event Management Software](https://www.softwareadvice.ie/directory/4734/event-management/software) - [Class Registration Software](https://www.softwareadvice.ie/directory/4580/class-registration/software) ## Alternatives 1. 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[Bonterra Network for Good](https://www.softwareadvice.ie/software/19063/network-for-good) — 4.6/5 (936 reviews) ## Reviews ### "ActiveNet helps us run" — 5.0/5 > **Verified Reviewer** | *28 March 2024* | Philanthropy | Recommendation rating: 9.0/10 > > **Pros**: Interface is easy to access and easy to use > > **Cons**: CC machines have issues at times although usually have simple solutions. > > They have been a good company to work with and they make it possible for the organization to do what they need to do. ----- ### "Comprehensive but complicated" — 4.0/5 > **Lin** | *29 March 2024* | Government Administration | Recommendation rating: 7.0/10 > > **Pros**: A lot of features. Online registration is convenient. Converting all programs to InDesign for marketing is easy. Customer service is very responsive. > > **Cons**: ActiveNet is an old platform and its user interface looks like early 2000s and is complicated. The data management is difficult. There are too many settings and parameters for pulling a report. Some reports are in tabular format Excel but many are not, especially revenue reports, which are impossible to be integrated into other financial or data management. To learn a specific function of ActiveNet is not difficult, but the learning curve to use ActiveNet effectively is challenging. Customization is limited, we often need to adjust our programs or facilities to fit the modules. > > ActiveNet can be a good tool for parks and recreation. It has comprehensive features and functions that fit an agency's needs. But the customization is limited and the learning curve is challenging. Plus, the complexity of the user interface and managing data prevents users from fully using all the features. ----- ### "Active Net Review" — 3.0/5 > **Jeff** | *28 March 2024* | Recreational Facilities & Services | Recommendation rating: 5.0/10 > > **Pros**: Scheduling calender to book events into spaces is easy to use - adding customers is relatively easy. Printing schedule is easy. POS features are user friendly and simple to set up. > > **Cons**: Accounting is terrible - impossible to find most basic revenue information for bookable spaces. Many features simply don't work - ie Departmental Revenue - exists in ActiveNet nothing generates. System doesnt generate invoices - only permits. Receipts for payment show no detail about dates and times paid for - only refers back to Permit Clients hate the receipts as cant see what is paid and what is outstanding when have multiple dates on single permit. ActiveNet SUpport does not always respond to tickets generated and dont follow up. > > We use Facility Scheduling and POS components - Scheduling works fine for our bookable spaces, and for the most part the POS works as well. Overall frustration is with Accounting side and Financial Reporting side of the software which does not provide what we need. When we were sold ActiveNet we were told it had ALL THE FUNCTIONALITY of MaxGalaxy (that we were using) plus additional features etc....this has not been the case as specifically I can not get accurate accounting info , system does not generate invoices, receipts show lack of details etc.. ----- ### "10 years of Successful work together\!" — 4.0/5 > **Becky** | *28 March 2024* | Government Administration | Recommendation rating: 7.0/10 > > **Pros**: Specialized modules for Memberships. Other products we have looked at seem to treat memberships like activities and they function quite differently too. The Connect App for Camp and Child Watch. It has been an amazing tool that has allowed staff to be more mobile both geographical with remote sites for camps and within their workspaces by untethering with the tablet. > > **Cons**: Pricing, every new development is an additional cost. Support Hours of Availability, we are on the west side of the country and as a result our facilities are open hours after support closes. Reports are a constant struggle. Canned reports only return about 70-80% of what we need. We either end up pulling multiple reports and piecing them together in Excel or I end up trying to build custom reports in insights (even though not all the data points are available there either) to pull the data we need. The I have to go and make sure that all users who need it are able to access it. > > Overall, our experience has been a Successful one. We have been her for 10 years now so that in and of itself speaks volumes. We have been able to grow, change leadership, and even weather a pandemic without passing those struggles on to our customers. ----- ### "It's a Pretty Option Overall" — 4.0/5 > **Melissa** | *28 March 2024* | Recreational Facilities & Services | Recommendation rating: 7.0/10 > > **Pros**: I like how customizable it is and how far ActiveNet has come with respect to the CUI as well as the AUI. It's become more functional over time. It's highlight is it allows for ease of program setup, delivery, and registration. > > **Cons**: I don't like the process in which upgrades/updates are received and potentially reviewed. I have a request for a very important update for our company that has been overlooked as larger institutions and companies likely don't need to use the specified function. The lack of update impacts our processes such that we require to keep track of thousands of paper copies which is absolutely archaic and waste of time. > > Overall, I've been very happy with activenet, especially with customer service. I have been in regular contact with the support team over the last 5 years and have had an exceptional experience every single time. The team doesn't stop until they can find you a solution, or at least an answer. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/33814/active-net?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/33814/active-net) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data