---
description: Review of Zello Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Zello | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Transportation Dispatch Software](/directory/1690/taxi-dispatch/software) > [Zello](/software/338309/zello)

# Zello

Canonical: https://www.softwareadvice.ie/software/338309/zello

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> Zello is a comprehensive live-voice-centered communications solution, including an integrated, enterprise-grade dispatch hub and an industry-leading voice messaging app for frontline teams and businesses. With Zello, turn iOS, Android, and Windows devices into walkie-talkies that can also record messages, track location, issue real-time emergency alerts, and make live voice communications safe and reliable amid complex operations and everyday logistics.&#10;&#10;Through instant and clear voice messaging, Zello connects frontline workers, teams, and communities around the world with public and private voice channels. As a push-to-talk (PTT) app, Zello allows field service workers and dispatchers to converse in real-time and communicate with ease by using a phone like a walkie-talkie. Features include PTT, unlimited range and channels, voice playback, 1:1 and group messaging, status updates, alerts and notifications, a dispatch hub, and more.&#10;&#10;&#10;With Zello, communicating is intuitive: tap on a channel, press and hold the central PTT button, and just talk. Users can communicate 1:1 with contact calling, quickly communicate using Ad Hoc channels, and set-up permanent team channels for frequent communication. Zello also stores all missed and recent messages and alerts so users never miss important information when in the field. In addition to the PTT app, Zello offers a dispatch web app that allows dispatchers to manage a shared queue of incoming calls and relay calls and alerts to drivers and field workers.
> 
> Verdict: Rated **4.7/5** by 66 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 66 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zello
- **Location**: Austin, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$8.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Pricing is available on a monthly subscription of $8 per user per month, and an annual subscription of $81.6 per user per month.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Dutch, English, Finnish, German, Hebrew, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Spanish, Swedish
- **Available Countries**: Australia, Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Assignment Management
- Audio Calls
- Collaboration Tools
- Communication Management
- Data Import/Export
- Dispatch Management
- Emergency Dispatch
- GPS
- Geographic Maps
- Historical Reporting
- Live Chat
- Location Tracking
- Mobile Access
- Real-Time Notifications
- Remote Access/Control

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Transportation Dispatch Software](https://www.softwareadvice.ie/directory/1690/taxi-dispatch/software)

## Related Categories

- [Transportation Dispatch Software](https://www.softwareadvice.ie/directory/1690/taxi-dispatch/software)
- [Internal Communications Software](https://www.softwareadvice.ie/directory/4572/internal-communications/software)
- [Remote Work Software](https://www.softwareadvice.ie/directory/4592/remote-work/software)
- [Team Communication Software](https://www.softwareadvice.ie/directory/4594/team-communication/software)

## Alternatives

1. [Microsoft Teams](https://www.softwareadvice.ie/software/397766/microsoft-teams) — 4.5/5 (11130 reviews)
2. [WhatsApp](https://www.softwareadvice.ie/software/285733/whatsapp) — 4.7/5 (16444 reviews)
3. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24183 reviews)
4. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5308 reviews)
5. [Telegram](https://www.softwareadvice.ie/software/146545/telegram) — 4.7/5 (6433 reviews)

## Reviews

### "Using Zello" — 4.0/5

> **Ricardo** | *11 February 2020* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: Zello is super easy to use and train new employees on. It's easy to add users and make changes and the working with the zello staff is great.
> 
> **Cons**: There is a slight delay when you start talking to another user. It cuts off  a small part which at times you have to repeat yourself
> 
> The overall experience is great. Once you know the quarks are, it's awesoke.

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### "Zello work" — 5.0/5

> **Petros** | *16 October 2024* | Public Safety | Recommendation rating: 10.0/10
> 
> **Pros**: It has provided me with a very good cooperation with my colleagues in the fire department without wasting any time in our communication and we have an immediate response in matters of geographical location
> 
> **Cons**: The fact that you cannot have in the Live application the map where the cars are moving to give you directly the moment they attempt.. This is only done on the Website
> 
> So far I'm very pleased with both myself and my Immediate Response Service a score of 10 could be better

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### "Great and Easy to Use... When it has a solid connection" — 3.0/5

> **Alexander** | *8 September 2020* | Pharmaceuticals | Recommendation rating: 6.0/10
> 
> **Pros**: I enjoyed being able to instantly communicate with my team in the plant and to either talk or send messages.
> 
> **Cons**: It's connection is very spotty and I'm not sure how to silence my phone EXCEPT for Zello, instructions on that would be great. But unfortunately, because it disconnects a lot, I sometimes miss messages or cannot send them.
> 
> Features and ease of use are great, but improvement needed in connection quality.

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### "Head of Research, Technology and Telecommunications Department" — 5.0/5

> **Themis** | *24 October 2024* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: The best app for first responder teams\!\!
> 
> **Cons**: There is nothing bad about it\! Everything is working properly\!
> 
> The best experience in telecommunications\!

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### "Zello beats all the competitors" — 5.0/5

> **Doug** | *23 May 2023* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: So easy to deploy and train new users.  On-boarding is complete.  The technology works extremely well and can be customised to a large extent.  We've even taken to using the API to integrate Zello into our own app.
> 
> **Cons**: Users expect it to work exactly like a radio.  More of a comment about humans than Zello.
> 
> We had part of our fleet using UHF radio.  The rest of the country had nothing so we tested Zello out.  Everyone loved it and we instantly realised that we could run despatch for the whole country from head office.  We ripped out the UHF infrastructure and have never looked back.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/338309/zello)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/338309/zello> |
| en | <https://www.softwareadvice.com/internal-communications/zello-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/338309/zello> |
| en-GB | <https://www.softwareadvice.co.uk/software/338309/zello> |
| en-IE | <https://www.softwareadvice.ie/software/338309/zello> |
| en-NZ | <https://www.softwareadvice.co.nz/software/338309/zello> |

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