Smoobu is an online vacation rental solution designed to help businesses streamline processes related to reservations,...
Software Advice offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
About Visitor
Visitor is a cloud-based property management system for short-term rentals and vacation rentals. Visitor caters to independent property owners, property managers, and small businesses in the short-term rental industry. It offers key features, such as a channel manager to sync listings across multiple sites, a front desk system to check guests in and out, the ability to create custom websites, reporting and analytics tools, and a mobile app.
The channel manager automatically updates availability and rates across sites, including Airbnb, Booking.com, and HomeAway. The front desk system stores guest information and allows teams to manage keys. With a personalized website, managers can take direct bookings and set custom rates. The platform allows administrators to gain insights into the business with reports on occupancy, revenue, and booking sources using mobile devices. Visitor offers phone and email support to help businesses get started. Ongoing support is available to answer any questions about using the platform.
Visitor pricing
Visitor has a free version and offers a free trial. Visitor paid version starts at €15.00/month.
Starting Price:
€15.00/month
Free Version:
Yes
Free trial:
Yes
Alternatives to Visitor
Beds24 is a cloud-based solution that helps businesses automate the processes for booking and billing of hotels, inns,...
easybooking JULIA is a cloud-based hotel software solution catering to small and medium-sized accommodations in the...
Softinn PMS is an all-in-one hotel management solution built for hotels with less than 100 rooms. We have integration...
Feedonomics gives you the freedom to focus on other areas of your business. As a merchant or an agency that supports...
Bookinglayer is a cloud-based hotel and reservation management solution, specifically geared toward adventure travel...
Visitor Reviews
Feature rating
5 reviews of 26
View all reviews
Davide
- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 6/9/2023
Amazing Product
Pros
I can't say enough good things about this hotel management software! It has truly transformed the way we run our hotel, making everything smoother and more efficient.First and foremost, the user interface is incredibly intuitive and user-friendly. Our staff members were able to learn the system quickly, which minimized training time and allowed us to get up and running in no time.One of the standout features of this software is its robust reservation management system. It's so easy to make, modify, or cancel reservations, and the system automatically updates room availability and pricing, saving us countless hours of manual work.The reporting and analytics tools are top-notch. We can easily track our occupancy rates, revenue, and guest preferences, allowing us to make informed decisions and maximize our profitability. The software also integrates seamlessly with our online booking platforms, streamlining the reservation process for both our guests and our staff.Customer support has been outstanding as well. Anytime we've had a question or issue, their responsive support team has been there to help, ensuring minimal downtime and a smooth operation.Overall, this hotel management software has been a game-changer for our business. It has improved our efficiency, enhanced the guest experience, and boosted our revenue. We couldn't be happier with our decision to implement it, and I highly recommend it to any hotelier looking to take their operations to the next level.
Cons
They can improve on visibility on social media.
Response from Visitor
Thanks for the detailed feedback! It's fantastic to hear how our software has transformed your hotel operations and that you value its features and our support. We'll certainly look into enhancing our social media visibility. Your recommendation means a lot!
- Raul
Replied 19/10/2023
Niña Marie
- Industry: Research
- Company size: Self Employed
- Used Weekly for Free Trial
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5
4
Reviewed on 6/12/2022
First Time User
I got so excited about using this website. I want to earn amazon gift cards. I tried to learn more about this website.
Pros
I think the pros will be, this Capterra is really good for those visitors who wants to earn extra money. And Capterra is legit one earning website.
Cons
Maybe the cons are, this website has a lots of thinks that visitors didn't know. I need to know & learn more about this website.
Response from Visitor
Thanks for your feedback as a first-time user! Glad to hear you see the potential in Visitor. Appreciate your insights!
- Raul
Replied 19/10/2023
Laszlo
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 12/6/2024
Easy to use, work's well.
Pros
Great money value, works really good, easy to use. SUPPORT READY FOR HELP EVERY TIME!!!
Cons
Direkt Message with the guest can better.
Silva
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5
4
Reviewed on 10/5/2022
Easy to use
Its a very useful tool, especially if they implement the features which are important for me. Im looking forward to see their development.
Pros
I like the easy usability of the program. The functions are covering not more and less of what I need for an price which is an a range in which I finally did this step. Most important for me is the fact that stuff is automized which normally took a lot of time, such as emails for confirmations or changes of bookings. I'm not using the program long enough to give an insight of the increase in revenue but overall I feel like theres more movements in the new bookings.
Cons
The onboarding process was a bit stumbling, but finally everything worked the way it was supposed. It would be create if bookings could be imported automatically since its taking a long time to add all of them manually to the calendar, pls changes this for the future! Also I feel like the service with be even more helpful if numbers or bookings could be exported, for example the guest details or the booking details, im always just printing out the website itself.
Response from Visitor
Hello Silva,
Thank you very much for the kind words!
Best wishes,
Katia
Replied 17/5/2022
Angie
- Industry: Gambling & Casinos
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4
5
Reviewed on 21/4/2024
incredible system easy to manage
I have a more organized data integration and controlled monitoring without being able to forget visitors or reservations I have for my accommodation
Pros
It has a control panel that has been very easy to learn to use, with the app on my cell phone I can manage my work from anywhere, having real-time monitoring of visitors. Its price is economical because its value is for the whole year without having to pay a high monthly fee, I really like its price and quality
Cons
I have not had any functional problems or any other type of problem. To my satisfaction, everything has been fabulous.
