--- description: Review of Neon Fundraise Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Neon Fundraise | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [iPad CRM Software](/directory/433/ipad/software) > [Neon Fundraise](/software/339488/neon-fundraise) # Neon Fundraise Canonical: https://www.softwareadvice.ie/software/339488/neon-fundraise Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/339488/neon-fundraise?page=2) > Make things easy for donors to start fundraising for your mission. With Neon Fundraise, you'll be able to offer customizable onboarding experiences that encourage participation, storytelling, and network engagement. Take the manual work out of your tech stack. Neon Fundraise offers integrations with the most essential tools to help you succeed. Whether you need a custom mobile app built just for your program or you need to sync data into Salesforce, Neon Fundraise has done the work for you. > > Verdict: Rated **4.2/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 11 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Neon One - **Location**: Chicago, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$4,000.00 - **Pricing model**: Flat Rate - **Pricing Details**: Neon Fundraise packages start at $1,900 for an annual license plus transaction and processing fees. Custom packages available for large nonprofit organizations with complex fundraising needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Contact Management - Contribution Tracking - Credit Card Processing - Customisable Branding - Customisable Forms - Customisable Reports - Customisable Templates - Customizable Fields - Dashboard - Document Storage - Donation Tracking ## Integrations (22 total) - Azul Platform Core - Blackbaud Raiser's Edge NXT - Bonfire - Causeview - Constant Contact - Dropbox Business - Google Analytics 360 - Google Translate - Mailchimp - NationBuilder - Neon CRM - PayPal - PayPal Enterprise Payments - Salesforce Platform - Salesforce.org Nonprofit Cloud ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [iPad CRM Software](https://www.softwareadvice.ie/directory/433/ipad/software) ## Related Categories - [iPad CRM Software](https://www.softwareadvice.ie/directory/433/ipad/software) - [CRM Apps](https://www.softwareadvice.ie/directory/1491/mobile-crm/software) - [Ecommerce CRM Software](https://www.softwareadvice.ie/directory/3634/ecommerce/software) - [CRM Software for Startups ](https://www.softwareadvice.ie/directory/3235/startup/software) - [Account Management Software](https://www.softwareadvice.ie/directory/3606/account-management/software) ## Alternatives 1. [Funraise](https://www.softwareadvice.ie/software/87911/funraise) — 4.6/5 (96 reviews) 2. [Sumac](https://www.softwareadvice.ie/software/184069/sumac) — 4.4/5 (132 reviews) 3. [Blackbaud Raiser's Edge NXT](https://www.softwareadvice.ie/software/1982/the-raisers-edge) — 4.2/5 (417 reviews) 4. [CharityEngine](https://www.softwareadvice.ie/software/3299/charityengine) — 4.2/5 (32 reviews) 5. [NetSuite](https://www.softwareadvice.ie/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2003 reviews) ## Reviews ### "Amazing platform for multiple fundraising possibilities" — 5.0/5 > **Wagner** | *10 September 2021* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: The several possibilities of creating, customizing and managing campaigns and donation pages and how the personalizing tools reach each interaction for fundraisers and donors are undoubtedly the biggest pros of this platform. > > **Cons**: Even being responsive and very intuitive, the Site Builder Tool should allow us to define more precisely the mobile phone perspective. > > It is being a great experience for our organizaion and we are very glad about the acquisition. ----- ### "Issues w/ functions - only 1 customer svc person- not fully responsive unless you pay xtra" — 4.0/5 > **Kay** | *16 February 2017* | Nonprofit Organisation Management | Recommendation rating: 4.0/10 > > **Pros**: Look of the website, team function. > > **Cons**: Very confusing admin side. Lack of customer support. > > When evaluating different walkathon platforms, we created a detailed matrix with all the important features and supports that were important to my son's school. The salesperson assured us the site was responsive (I didn't realize that didn't mean FULLY responsive, so we can make it a tiny bit smaller and it responds, but on a mobile device it's like looking through a microscope). While lack of accessible customer service is the most concerning issue, many problems surface when you have a live event in addition to the virtual event. Particularly when it comes to registration fees, this platform is not set up correctly for that. They count registration fees as DONATIONS, but they are not tax deductible, and there is no separate type transaction for registration fees. You can't enter any registration fees manually because the platform is really not set up for events that charge registration. The On-Site user interface is extremely limited and we had to use computers and go to the regular site for most people checking in. We found a serious issue with the platform when merging duplicate records (the system "lost" registration fees), and the cust svc person just didn't understand what we were talking about. Our most critical need was customer service. Rallybound has ONE PERSON answering all customer service emails, and they don't allow phone calls. As we were hitting some hurdles setting up for our second annual walkathon on their platform, we were not getting the support needed from the customer service person and we emailed the executives. We did get connected to a new Customer Success Manager who ultimately told us she'd refund our money for year 3 and suggested we use another platform. We just completed our second year of a three year contract, and after I sent a detailed note with many observations and issues we had asking for help, they suggested we stop using their platform and they could refund the rest of our contract. If you can't afford to pay to customize the platform for features that aren't included, should be included in the base platform like responsiveness) you might think about looking at other platforms. ----- ### "Disappointed" — 1.0/5 > **Nick** | *19 February 2020* | Civic & Social Organization | Recommendation rating: 0.0/10 > > **Pros**: Initially we liked the perceived ability to fully customize their platform. But when you get down to it, they'll charge you for those customizations, and it's more limited than you think. We loved the fact that they have an API, but it's slow and barely usable in real world implementations. They \*\*promised\*\* recurring donations through Stripe, but never delivered. Now they are pushing their own CC processor, and penalizing customers if you don't convert. Contact me and I'll be happy to explain in detail. > > **Cons**: Both Support and Customer Service will give you the runaround for months. Until you are up for renewal, of course. Then they will be on the phone with you, promise the world, but ultimately deliver on nothing. It's not a flexible solution, and requires a lot of administration. They also added additional fees to our contract two weeks before renewal. > > Not good. Avoid if possible. ----- ### "RallyBound is a solid, easy to use platform" — 4.0/5 > **Sam** | *10 June 2016* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: Both the front end and back end tools are simple and easy to use. Creating events is a simple thing to do. The reporting is comprehensive. Setting up integrations with payment processors and bulk email services was so fast and smooth. > > **Cons**: We wish there were some more master controls, such as back-end users and email autoresponders. We also wish the connections with more old school payment processors was as smooth as those with Stripe or WePay, but that probably has more to do with the processors than with RallyBound's ability to work with them. > > We're fairly new clients and our P2P events have only just started up using RallyBound for the first time, but International China Concern's experience so far has been terrific. The onboarding with their business development team was smooth, answering our many questions well and having patience as we came to our decision. The implementation team went above and beyond to accommodate our multi-currency, multi-country needs, including changing a significant part of the registration process. And the ongoing support since our launch has been timely and efficient. All of this was such a change from our previous vendor where our organization was almost too small to be cared for well. ----- ### "A decent mid-level fundraising tool" — 4.0/5 > **Verified Reviewer** | *2 May 2019* | Nonprofit Organisation Management | Recommendation rating: 7.0/10 > > **Pros**: Customer service, ease of adaptability, Salesforce syncing. > > **Cons**: Rather limited feature set. There is virtually no event management functionality. Some of the backend configurations are extremely complicated, which can lead to big mistakes. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/339488/neon-fundraise?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/339488/neon-fundraise) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data