--- description: Review of Mehery Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mehery | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Mehery](/software/339571/mehery) # Mehery Canonical: https://www.softwareadvice.ie/software/339571/mehery Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/339571/mehery?page=2) > Mehery is a cloud-based customer engagement platform that enables businesses to have personalized conversations with customers across multiple channels. Mehery caters to companies across various industries, including retail, travel, healthcare, banking, real estate, marketing, food \& beverage, hospitality, automotive, entertainment, finance, insurance, and telecommunication. Key features include template creation, marketing broadcasts, multi-agent and channel management, customer and session tags, bot workflows, chat widgets, live chat management, and more. Agents can create and manage customer journeys, and communicate via text messages, images, documents, and videos. Businesses can deploy automated workflows and bots to handle common customer queries. It has an open application programming interface (API) architecture that allows for integration with existing systems and third-party platforms including WhatsApp Business API, Facebook Messenger, Instagram DM, Telegram, and Twitter DM. Mehery provides dedicated support to help businesses build and optimize customer engagement strategies. > > Verdict: Rated **4.3/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 8 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Mehery SocCom ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Starter Pack, at US$ 49.99 per month is for 5 named users. WA Business Account only Basic Pack, at US$ 109.99 per month is for 5 named users. The Starter Pack plus Integration capabilities Advanced Pack at US$ 450 per month is the Basic Pack plus, WA eCommerce Plugins and advanced BOT capabilities. It also includes additional social media messaging channels. Super Pack at US$ 650 per month is the Advanced Pack plus, NLP and machine learning capabilities Additional Costs (optional): Setup (if Mehery team is involved) - US$ 1,000 Call Center integrations (one time fee) - US$ 1000 CRM Integrations (one time fee) - US$ 1,000 Additional WhatsApp number assigned to the same Business Account - US$ 100pm - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - CRM - Campaign Management - Communication Management - Customer Database - Customer Experience Management - Customer History - Customer Segmentation - Customisable Templates - Customizable Fields - Email Management - Engagement Tracking - Event Triggered Actions - Live Chat - Monitoring - Multi-Channel Communication ## Integrations (10 total) - Bulk Sender - Cloud Whatsapp - HoduCC - HoduPBX - Instagram - Messenger - SocialEpoch - Telegram - Twitter/X - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software) ## Alternatives 1. 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The team is highly responsive and collaborative, ensuring that the implementation process is smooth and aligned with our goals. > > **Cons**: There were some minor delays during the initial setup, which slightly impacted our timeline. However, the team was quick to resolve these challenges, and their ongoing support has been outstanding, ensuring that any issues were promptly addressed and didn't affect the overall performance of the chatbot. > > Overall, our experience with Mehery has been very positive. Their professionalism and dedication throughout the project ensured that our goals were met effectively. The chatbot integration has not only enhanced our customer communication but has also streamlined our processes, making it a valuable addition to our operations. ----- ### "CHPL REVIEW" — 5.0/5 > **yuvrajsingh** | *8 September 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Instant customer service and helping team members > > **Cons**: Nothing everything is perfect and tech team is also having all expertise > > Always Supportive and multiple testing belive in quality work ----- ### "unsatisfied expereince" — 1.0/5 > **asmaa** | *8 September 2024* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: there is not much things to talk about and to share with others > > **Cons**: their support is very slow, not impressing ----- ### "Efficient Messaging with Improvement" — 5.0/5 > **Devang** | *8 September 2024* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Mehery’s platform likely offers a user-friendly interface for sending messages to WhatsApp numbers and managing client data. > > **Cons**: If support is slow or unhelpful, resolving issues could be frustrating. > > Overall, Mehery provides a user-friendly platform with effective messaging and data management features. ----- ### "Great service by Mehery" — 4.0/5 > **Anuragi** | *27 August 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Responsiveness. In any service, attending to the need of customer is the most important. > > **Cons**: Nothing as such as whenever we face any issues w.r.t. product or meta, they are always there to resolve. > > When we thought about using mass communication, Mehery came to mind as Carnac has been a great professional I have known. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/339571/mehery?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/339571/mehery) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data