--- description: Review of Tixserve Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Tixserve | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/4641/ticketing/software) > [Tixserve](/software/339766/tixserve) # Tixserve Canonical: https://www.softwareadvice.ie/software/339766/tixserve > New, no-brainer tech propelling ticketing into the digital age. Tixserve’s white label digital ticket fulfilment solution is more than a delivery service - it’s direct access to ticket holders. Tixserve gives event organisers instant messaging with audiences along with money making insights. The platform provides secure and immediate ticket delivery as standard. But Tixserve also drives revenue - ramping up fan engagement through dynamic digital ticketing for more profitable brand interactions. Tixserve redefines ticket delivery for richer experiences to amplify engagement and your bottom line through dynamic digital ticketing. Tixserve is not about ticket-selling software, they’re something more. The crux is: they deliver tickets in a way that brings more to the field than other fulfilment providers. Why do their clients need them? Good question. Digital tickets already exist. But Tixserve is a solution people don’t know they need until they have it. Their platform is a new, no-brainer concept propelling ticketing into the digital age. Now you don’t have to put up with a fragmented ticketing process and all the related problems - delivery confirmation, proof of ownership, misplaced tickets and fraud, to name just a few. Instead, Tixserve delivers an integrated enterprising solution that completes modern-day fulfilment demands for everyone involved. From venues, event organisers and ticketing professionals, to promoters, security teams and attendees. Tixserve helps you make money…and save money. They’re not here to change the way tickets are sold. Instead, they complement the service, expanding it beyond the transaction. Once a ticket is sold via any retailer’s store, Tixserve swoops in, securing the last mile by delivering tickets direct to purchasers into their Tixserve-powered digital ticketing mobile app. This reduces the legwork associated with printing and sending paper tickets. Plus it saves paper and postage costs. But the benefits don’t end there… The app gives you a direct line of communication with consumers. So, if you need to tell people about last-minute changes, they get a notification that cuts through spam filters. Tixserve adds value to any event engagement or marketing plan. The app verifies ticket holder details, confirming ticket ownership at the point of delivery. This gives customers confidence - they’ve bought a genuine ticket that can’t get lost in the post and used by someone else. And for marketing the event, the platform gives you something more. Once a ticket appears in the mobile app, you can populate the ticket canvas with related content or extra offers. So, you can boost engagement with buyers as soon as they’ve purchased tickets, right through to show night and beyond. The finishing touch? They’re white label. So their product becomes your product, dressed in your own image. No more third-party ticket sellers taking centre stage. The result: increased brand awareness and quicker communications for a richer customer experience…not to mention extra revenue. Collect pre-sales for merch or send push notifications to promote early entry into venues for extended food and drink sales. Sell in-app ad space, and geo-target offers based on seating plans. You can do this, plus so much more with an own-branded dynamic ticket canvas. Targeted marketing delivered at precisely the right time. Here’s where the added value of Tixserve shines. The dynamic digital ticket canvas offers an own-branded, customisable billboard in your customer’s pocket. Adaptable and easy to populate, their ticket canvas allows marketing teams to deliver tailored, data-driven content right into the hands of each fan. You can update video and social links, promotions and sponsored content instantly. Now it’s so easy to upsell and cross-sell to a committed audience before, during and after an event. With Tixserve, can make content-rich m-commerce campaigns for heightened engagement while opening up new revenue streams. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Tixserve ## Commercial Context - **Pricing Details**: Please contact Tixserve for its unbeatable pricing information - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Activity Dashboard - Attendance Management - Barcode/Ticket Scanning - Customer Data Management - Customisable Branding - Customisable Reports - Data Import/Export - Event Management - Mobile Access - Mobile Ticketing - Online Ticketing - Onsite Ticketing - Registration Management - Reporting/Analytics - Season Tickets - Seating Map - Social Promotion - Surveys & Feedback - Third-Party Integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Ticketing Systems](https://www.softwareadvice.ie/directory/4641/ticketing/software) ## Alternatives 1. 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The team were always clear in what they offer and what the product can do and it has exceeded our expectations so far. > > Tixserve helped us to expand our product offering and maintain the high standards that we offer to all our customers. ----- ### "WRU / Principality Stadium" — 5.0/5 > **Matt** | *27 January 2022* | Sports | Recommendation rating: 10.0/10 > > **Pros**: Market leading security features User friendly White labelled Access to end user data > > **Cons**: Lack of contingency plan (now resolved) Requirement for enhanced reporting > > The digital transformation has had a significantly positive impact on our business. Great product and good people has meant an enjoyable overall experience working on the project ----- ### "A well conceived ticketing app with a lot of potential to minimise ticket touting" — 4.0/5 > **Simon** | *27 January 2022* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The Tixserve software is very well designed with a lot of features that make it easy to use for both customers and our staff. Set up of events in very straight forward and intuitive, with a well set out administration portal. The software has a lot of potential to develop and improve customer the experience with mobile phone based technology becoming the 'norm' for event access. We were originally drawn to the software as we needed a solution that could sit outside our online sales platform but that had the potential to be integrated should we decide to incorporate the API at a future date. The big selling feature of this platform is its simplicity and also the very secure way in which tickets can be controlled and strict non-transferrable tickets can be easily created, if the artist sees this as a priority. > > **Cons**: There are a few features that are currently being developed which will improve the experience of managing customer data. In particular the ability to see at glance all tickets that have been transferred, including the original owner and the current holder. This will improve how we manage refunds on cancelled events, which with covid are more common than we would like. > > I would say that we have shown a lot of trust and belief in the developers of the Tixserve app and that belief has been well founded as there have been some big improvements in the system in a relatively short time. I would gladly recommend this product to anyone and would suggest that it is still to hit its full potential, as the developers are always looking to make improvements and suggest new ideas and commercial opportunities to the users. ----- ### "Easy to use ticket app" — 5.0/5 > **Sarah** | *27 January 2022* | Sports | Recommendation rating: 10.0/10 > > **Pros**: It allows us to know the end user, provides insight we never had before, increases ticket safety and security and for our fans particularly our hospitality guests its ease of ticket transfer makes inviting large numbers of guests easy, especially with drop outs, no longer does the space have to go to waste because the physical ticket cannot be retrieved and reassigned. > > **Cons**: I think we are fairly new in using this product and want to make sure we are completely happy with the basic functionality before we go further in depth. > > Been very easy and a smooth journey, especially given the changing timeframes and circumstances we were under. ----- ### "Excellent" — 5.0/5 > **Jacqui** | *14 January 2022* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and excellent customer service. > > **Cons**: Product is user friendly and benefits outway any cons ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/339766/tixserve) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data