---
description: Review of Botmaker Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Botmaker | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Virtual Assistant Platforms](/directory/4488/virtual-assistant/software) > [Botmaker](/software/340149/botmaker)

# Botmaker

Canonical: https://www.softwareadvice.ie/software/340149/botmaker

> Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels and manage all your conversations in one place. Build digital experiences with hybrid bots and live agents. Grow your business with automated solutions for chat commerce, customer service, and help desk operations.

Through artificial intelligence and machine learning, the platform allows you to understand and anticipate your customers' needs and requests whether it's a voice or a text message. We are WhatsApp Official Solution Provider, Meta Business Partner, Google Partner and Apple Messaging Service Provider.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Botmaker.io

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, English, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 230 more

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Advocate Management
- Alerts/Escalation
- Automated Responses
- Business Process Automation
- CRM
- Campaign Management
- Chat Transcript
- Chat/Messaging
- Chatbot
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customisable Branding
- Dashboard
- Generative AI

## Integrations (6 total)

- Google Chat
- Instagram
- Slack
- Telegram
- Twitter/X
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Virtual Assistant Platforms](https://www.softwareadvice.ie/directory/4488/virtual-assistant/software)

## Related Categories

- [Virtual Assistant Platforms](https://www.softwareadvice.ie/directory/4488/virtual-assistant/software)
- [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software)
- [Customer Advocacy Software](https://www.softwareadvice.ie/directory/4271/customer-advocacy/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)

## Alternatives

1. [Ada](https://www.softwareadvice.ie/software/171805/ada) — 4.7/5 (15 reviews)
2. [Kenyt AI Agents](https://www.softwareadvice.ie/software/242961/kenyt-ai) — 4.5/5 (67 reviews)
3. [Evly](https://www.softwareadvice.ie/software/530136/Evly) — 5.0/5 (3 reviews)
4. [Inxide](https://www.softwareadvice.ie/software/325742/inx-app) — 4.6/5 (10 reviews)
5. [Enterprise Bot](https://www.softwareadvice.ie/software/338815/chatbot2go) — 4.5/5 (10 reviews)

## Reviews

### "Botmaker, an easy to interact with - Chatbot" — 5.0/5

> **Austin** | *1 November 2023* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: I think the most useful feature in Botmaker is the code writing support, it has an entire Node.JS environment that lets you further optimize and make tools to customize your chatbot. Also it's really really good to be able to have multi-chatbot configurations, completely functioning at the same time.
> 
> **Cons**: I think the documentation in botmaker is really lacking, maybe there needs to be an entire team documenting and releasing features that lets you use them. The customer does not have proper API and coding documentation.
> 
> We've been pleased to be working with Botmaker, making use of a lot of their tools, having insanely good feedback and success from end-users POV, and making custom and powerful tools that are helping us in the development of Chatbots.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/340149/botmaker)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/botmaker-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/340149/botmaker> |
| en-GB | <https://www.softwareadvice.co.uk/software/340149/botmaker> |
| en-IE | <https://www.softwareadvice.ie/software/340149/botmaker> |
| en-NZ | <https://www.softwareadvice.co.nz/software/340149/botmaker> |

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