---
description: Review of MSP360 Backup Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: MSP360 Backup | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Server Backup Software](/directory/4348/server-backup/software) > [MSP360 Backup](/software/340494/msp360-backup)

# MSP360 Backup

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> MSP360 Managed Backup is a centralized, multi-tenant backup platform that helps service providers automate backup operations, manage multiple customers from a single web console, and protect workloads with flexible recovery options. With white-labeling, integration with MSP360 RMM and PSA capabilities, and vendor-neutral storage support for Amazon S3, Microsoft Azure, Wasabi, Backblaze B2, IDrive e2, and more. It helps MSPs improve data protection, reduce storage lock-in, and control backup costs.
> 
> Verdict: Rated **4.6/5** by 251 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 251 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: MSP360
- **Location**: Powell, US
- **Founded**: 2011

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact MSP360 for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Colombia, Cyprus, Denmark, France, Germany, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal and 8 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Archiving & Retention
- Automated Scheduling
- Automatic Scans
- Backup Log
- Backup Scheduling
- Backup and Recovery
- Bare-Metal Restore
- Billing & Invoicing
- CPU Monitoring
- Client Portal
- Cloud Backup
- Compression
- Content Library
- Content Management
- Continuous Backup
- Continuous Monitoring
- Contract/License Management

## Integrations (11 total)

- Amazon EC2
- Autotask PSA
- ConnectWise Automate
- ConnectWise PSA
- Google Cloud
- Google Workspace
- Microsoft 365
- Microsoft Azure
- NinjaOne
- ScreenConnect
- Wasabi

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Server Backup Software](https://www.softwareadvice.ie/directory/4348/server-backup/software)

## Related Categories

- [Server Backup Software](https://www.softwareadvice.ie/directory/4348/server-backup/software)
- [IT Service Software](https://www.softwareadvice.ie/directory/4207/it-service/software)
- [MSP Software](https://www.softwareadvice.ie/directory/4553/msp/software)
- [Remote Monitoring and Management Software](https://www.softwareadvice.ie/directory/4344/remote-monitoring-and-management/software)
- [Patch Management Software](https://www.softwareadvice.ie/directory/4519/patch-management/software)

## Alternatives

1. [IDrive](https://www.softwareadvice.ie/software/261822/idrive) — 4.6/5 (1201 reviews)
2. [Cove Data Protection](https://www.softwareadvice.ie/software/171880/solarwinds-backup) — 4.6/5 (375 reviews)
3. [Salesforce Backup](https://www.softwareadvice.ie/software/363972/salesforce-backup) — 4.8/5 (80 reviews)
4. [NAKIVO Backup & Replication](https://www.softwareadvice.ie/software/423720/nakivo-backup-and-replication) — 4.8/5 (463 reviews)
5. [Vinchin Backup & Recovery](https://www.softwareadvice.ie/software/434653/vinchin-backup-and-recovery) — 4.7/5 (181 reviews)

## Reviews

### "Great product, scales, fast, easy to implement." — 5.0/5

> **Russell** | *13 August 2024* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to use and easy to setup. It is straight forward and the notifixations make sense.
> 
> **Cons**: It is almost too eays so not really a con\!
> 
> We love this product because it is easy to manage and easy to scale.

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### "Ultimate MSP Backup Tool" — 5.0/5

> **Daniel** | *14 August 2019* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Most compatible and more customization than any other backup software, works with all storage providers on all OS with unlimited customization.
> 
> **Cons**: They got rid of their in house ransomware protection and now you have to install another piece of software on your servers to protection them from that.
> 
> The biggest thing we noticed the ability to white label the product so out clients don't know where we can the software from, it makes it look like it is a in house solution.

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### "Mixed feelings" — 2.0/5

> **Will** | *20 November 2023* | Information Technology & Services | Recommendation rating: 0.0/10
> 
> **Pros**: Easy to deploy and configure a backup to run
> 
> **Cons**: Restoring files is miserable, constant failures on backups.
> 
> I am looking for an alternative for 2024

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### "Excellent option for nimble MSPs, pay only for what you use" — 5.0/5

> **Marco** | *6 September 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: They don't force you to pay upfront for storage, I use their Amazon S3 bucket and the license price is excellent for a nimble MSP (one man band) like myself.
> 
> **Cons**: It takes a bit to understand purchasing and applying licenses
> 
> Very satisfied, excellent price-value

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### "Easy access to a wider range of backup solutions" — 5.0/5

> **Ben** | *6 October 2019* | Nonprofit Organisation Management | Recommendation rating: 9.0/10
> 
> **Pros**: Cloudberry gives us easy and uncomplicated access to cloud backup solutions usually only accessable through expensive contracts with IT management firms. By using Cloudberry in tandem with backblaze b2, we've reduced our offsite backup costs to 1/10th of the price.
> 
> **Cons**: The setup process is a bit clunky for people without experience but their team are more than happy to help if you get stuck\!

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/340494/msp360-backup)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/340494/msp360-backup> |
| en | <https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/340494/msp360-backup> |
| en-GB | <https://www.softwareadvice.co.uk/software/340494/msp360-backup> |
| en-IE | <https://www.softwareadvice.ie/software/340494/msp360-backup> |
| en-NZ | <https://www.softwareadvice.co.nz/software/340494/msp360-backup> |
| fr | <https://www.softwareadvice.fr/software/340494/msp360-backup> |

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