--- description: Review of MSP360 Backup Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MSP360 Backup | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Server Backup Software](/directory/4348/server-backup/software) > [MSP360 Backup](/software/340494/msp360-backup) # MSP360 Backup Canonical: https://www.softwareadvice.ie/software/340494/msp360-backup Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.ie/software/340494/msp360-backup?page=2) > MSP360 Managed Backup is a centralized, multi-tenant backup platform that helps service providers automate backup operations, manage multiple customers from a single web console, and protect workloads with flexible recovery options. With white-labeling, integration with MSP360 RMM and PSA capabilities, and vendor-neutral storage support for Amazon S3, Microsoft Azure, Wasabi, Backblaze B2, IDrive e2, and more. It helps MSPs improve data protection, reduce storage lock-in, and control backup costs. > > Verdict: Rated **4.6/5** by 256 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 256 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MSP360 - **Location**: Powell, US - **Founded**: 2011 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Please contact MSP360 for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Colombia, Cyprus, Denmark, France, Germany, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal and 8 more ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Archiving & Retention - Automated Scheduling - Automatic Scans - Backup Log - Backup Scheduling - Backup and Recovery - Bare-Metal Restore - Billing & Invoicing - CPU Monitoring - Client Portal - Cloud Backup - Compression - Content Library - Content Management - Continuous Backup - Continuous Monitoring - Contract/License Management ## Integrations (11 total) - Amazon EC2 - Autotask PSA - ConnectWise Automate - ConnectWise PSA - Google Cloud - Google Workspace - Microsoft 365 - Microsoft Azure - NinjaOne - ScreenConnect - Wasabi ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Server Backup Software](https://www.softwareadvice.ie/directory/4348/server-backup/software) ## Related Categories - [Server Backup Software](https://www.softwareadvice.ie/directory/4348/server-backup/software) - [IT Service Software](https://www.softwareadvice.ie/directory/4207/it-service/software) - [MSP Software](https://www.softwareadvice.ie/directory/4553/msp/software) - [Remote Monitoring and Management Software](https://www.softwareadvice.ie/directory/4344/remote-monitoring-and-management/software) - [Patch Management Software](https://www.softwareadvice.ie/directory/4519/patch-management/software) ## Alternatives 1. [IDrive](https://www.softwareadvice.ie/software/261822/idrive) — 4.6/5 (1201 reviews) 2. [Cove Data Protection](https://www.softwareadvice.ie/software/171880/solarwinds-backup) — 4.6/5 (375 reviews) 3. [Salesforce Backup](https://www.softwareadvice.ie/software/363972/salesforce-backup) — 4.8/5 (80 reviews) 4. [Vinchin Backup & Recovery](https://www.softwareadvice.ie/software/434653/vinchin-backup-and-recovery) — 4.6/5 (190 reviews) 5. [NAKIVO Backup & Replication](https://www.softwareadvice.ie/software/423720/nakivo-backup-and-replication) — 4.8/5 (465 reviews) ## Reviews ### "Great product, scales, fast, easy to implement." — 5.0/5 > **Russell** | *13 August 2024* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: It is easy to use and easy to setup. It is straight forward and the notifixations make sense. > > **Cons**: It is almost too eays so not really a con\! > > We love this product because it is easy to manage and easy to scale. ----- ### "MSP360 reseller point of view" — 5.0/5 > **Ted** | *14 November 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like the centralized monitoring. I can look in one place to quickly see the status of all. The green circle on the dashboard is perfect. Of course, if there is an issue, I can usually address it right from the dashboard > > **Cons**: Restoring files from an image backup is confusing. I don't do it a lot, but I have to look it up every time, and even then it is confusing. I also configuring the retention times is confusing. I wish there was more detail on the impact of each choice. The setup on the Dashboard for a new customer is very confusing at first. I made a list of instructions when I first did it so now I breeze through. However, it was rough at first requiring one to jump around the interface a lot. > > It is a reliable, versatile, manageable backup system. Therefore, I am very happy with it. ----- ### "Mixed feelings" — 2.0/5 > **Will** | *20 November 2023* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Easy to deploy and configure a backup to run > > **Cons**: Restoring files is miserable, constant failures on backups. > > I am looking for an alternative for 2024 ----- ### "Great Product" — 5.0/5 > **Ross** | *11 October 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Great price for the level of features, can't beat it. > > **Cons**: Need to setup your own backup storage first. > > I used this for server backup mostly, it is better than any other product I have used. ----- ### "Extremely customisable and reliable" — 5.0/5 > **James** | *7 September 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: It is very easy to use and offers a wide range of configuration options. Initial setup is quick and the costs are reasonable. It's also especially good to be able to pick multiple Cloud storage providers as well as having a local backup to NAS as an option. > > **Cons**: Some of the monitoring reports could be expanded upon, and also some of the Restore filters to enable to browse/search certain archived files could be improved. > > We have been using it for 5+ years and would have stayed if it wasn't good enough for our clients. It's also great to be able to brand the installation client for a professional look. ----- Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.ie/software/340494/msp360-backup?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/340494/msp360-backup) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data