---
description: Review of FreightExchange Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: FreightExchange | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# FreightExchange

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> FreightExchange is a multi-carrier shipping platform designed to give users control over global operations.&#10;&#10;It is a cloud platform for the whole team. It's also about the people in finance who need to know that costs are in check, it's about sales teams and customer service who need to know when orders will be delivered. &#10;&#10;This system provides visibility for all members of the team so your operations run more reliably.&#10;&#10;Key Features Include:&#10;- Control Tower - Manage all your shipping operations from one centralised dashboard.&#10;- Operational Reports - Get carrier performance reports and daily oversight on freight and costs.&#10;- Integrate with any carrier anywhere, fast.&#10;- Manage Carrier Rates - Easily calculate shipping prices from your complex carrier rates and zones.&#10;- Quotes \&amp; Bookings - Get one-click quotes and make instant bookings for all carriers online on the cloud.&#10;- Carrier Labels - Download or print one or bulk, compliant shipping labels instantly from any printer.&#10;- Workflow Automations - Reduce warehouse decisions and implement bespoke business rules for shipping.&#10;- Consolidation Management - select the right box or pallet or carrier for every order.&#10;- Branded Tracking - Live shipment tracking and notifications for orders.&#10;- Order Management - Connect your eCommerce \&amp; ERP portals to bring in orders for load planning \&amp; dispatch.&#10;- Sales Rates - Make money on shipping as a percent or a fixed extra charge.
> 
> Verdict: Rated **4.3/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 7 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FreightExchange

## Commercial Context

- **Starting Price**: A$250.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Simple and transparent subscriptions starting at 0.15c per shipment.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, New Zealand, United States

## Features

- 3PL Management
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Air Shipping
- Alerts/Escalation
- Alerts/Notifications
- Audit Management
- Automated Scheduling
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Billing Rate Management
- Bills of Lading
- CRM
- Carrier Invoice Auditing

## Integrations (13 total)

- BigCommerce
- CargoWise
- Dolphin CRM
- Dynamics 365
- Dynamics 365 Business Central
- Enterprise Dynamics
- MYOB Acumatica
- NetSuite
- Pronto
- Pronto Xi
- Shopify
- Unleashed
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Parcel Audit Software](https://www.softwareadvice.ie/directory/4776/parcel-audit-software/software)

## Related Categories

- [Parcel Audit Software](https://www.softwareadvice.ie/directory/4776/parcel-audit-software/software)
- [Logistics Software](https://www.softwareadvice.ie/directory/406/logistics/software)
- [Freight Management Software](https://www.softwareadvice.ie/directory/567/freight-broker-software/software)
- [TMS Systems](https://www.softwareadvice.ie/directory/252/transportation-management-software/software)
- [Shipping Software](https://www.softwareadvice.ie/directory/531/shipping/software)

## Alternatives

1. [Consignmate](https://www.softwareadvice.ie/software/341049/consignmate) — 3.8/5 (5 reviews)
2. [Detrack](https://www.softwareadvice.ie/software/317598/detrack) — 4.7/5 (94 reviews)
3. [DispatchTrack](https://www.softwareadvice.ie/software/107454/dispatchtrack) — 4.5/5 (34 reviews)
4. [Transport360](https://www.softwareadvice.ie/software/363559/orcoda-logistics-management-software-olms) — 5.0/5 (2 reviews)
5. [PCS TMS](https://www.softwareadvice.ie/software/387370/tms-express) — 4.2/5 (234 reviews)

## Reviews

### "Very easy to use freight management portal and API solutions" — 5.0/5

> **Kevin** | *4 February 2022* | Mining & Metals | Recommendation rating: 9.0/10
> 
> **Pros**: Freight exchange provides very robust and flexible API options. The dev team is always willing to help with customization to fulfill customer requirement. The support has been very prompt and efficient to handle support requests.
> 
> **Cons**: There are no API solutions available for reporting and analytics.
> 
> We have great overall experience with FreightExchange. The implementation was easy and efficient. We always receive great support from development and support team about customized requirements and support requests. The freight management portal is easy to use for warehouse staff.

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### "Global Spill & Safety Review" — 4.0/5

> **Damian** | *4 February 2022* | Mining & Metals | Recommendation rating: 9.0/10
> 
> **Pros**: Very quick and easy to get freight quotes, easy to get tracking and consignment information
> 
> **Cons**: Sometimes hidden costs such as manual handling charges or remote delivery surcharges are not explained until we receive an invoice.
> 
> Overall Freight Exchange has had a positive impact, very helpful to get quotes and freight options to areas that a lot of other freight handlers do not service. Pricing is very competitive.

-----

### "good" — 4.0/5

> **Sandy** | *10 February 2022* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10
> 
> **Pros**: easy to use and maintain refunds are prompt
> 
> **Cons**: Varying availabilities and costs and uncertinty about pick ups
> 
> Good

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### "An excellent TMS that is easy to use and manage" — 4.0/5

> **Jason** | *4 August 2022* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: No doubt it is very easy to use and manage. You can manage all the orders, air shipping, cost tracking and claims within the platform. Very easy to implement and offers one of the best support. It makes every manual thing we did before in the warehouses automated.
> 
> **Cons**: They have a monthly cost but they do have some of the costs which we weren't informed about before starting with them. They had some hidden costs.

-----

### "FreightDesk selection" — 4.0/5

> **Phillip** | *7 February 2022* | Mining & Metals | Recommendation rating: 9.0/10
> 
> **Pros**: The product was a closer functional fit for our environment than the alternatives. It replaced a number of manual processes that involved manual exchange of information via spreadsheets
> 
> **Cons**: Despite being a closer fit there were still some unique shipping arrangements, given the value of cargo Perth Mint ships,  that have required software enhancements. The FreightExchnage team have done these changes  in a timely and professional manner.
> 
> a more efficient logistics operation with Perth Mint.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/341356/freightdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/scm/freightdesk-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/341356/freightdesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/341356/freightdesk> |
| en-IE | <https://www.softwareadvice.ie/software/341356/freightdesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/341356/freightdesk> |

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