--- description: Review of Opendock Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Opendock | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Warehouse Management Software](/directory/251/warehouse-management-system/software) > [Opendock](/software/341468/opendock) # Opendock Canonical: https://www.softwareadvice.ie/software/341468/opendock Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/341468/opendock?page=2) > Opendock is a cloud-based dock scheduling system. for carriers, brokers, and dispatchers. It manages logistics planning, create multiple locations, and set up scheduling rules. A warehouse must be registered within the system for carriers to book appointments, and warehouse users can use Opendock to receive bookings, view appointments across multiple locations, and send reminders to reduce no-shows. > > Verdict: Rated **4.6/5** by 104 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 104 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Loadsmart ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Free for carriers, brokers, and dispatchers. Contact a seller to learn more. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, English, French, Spanish - **Available Countries**: Australia, Belgium, Brazil, Canada, Colombia, Costa Rica, Ecuador, El Salvador, France, Germany, Hungary, Ireland, Italy, Japan, Malta, Mexico, Netherlands, New Zealand, Philippines, Poland and 11 more ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Client Management - Client Portal - Communication Management - Communications Management - Confirmations/Reminders - Contact Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Warehouse Management Software](https://www.softwareadvice.ie/directory/251/warehouse-management-system/software) ## Related Categories - [Warehouse Management Software](https://www.softwareadvice.ie/directory/251/warehouse-management-system/software) - [Dock Scheduling Software](https://www.softwareadvice.ie/directory/4361/dock-scheduling/software) - [Yard Management Software](https://www.softwareadvice.ie/directory/3445/yard-management-systems/software) - [Scheduling Software](https://www.softwareadvice.ie/directory/4738/scheduling/software) - [Appointment Scheduling Software](https://www.softwareadvice.ie/directory/4731/appointment-scheduling/software) ## Alternatives 1. 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All in good time as the rest of the program outweighs what we lack. And the fearure of an app would benefit carriers are warehouse dock personnel who are not always near a work station. > > Have been with Open Dock since 2018. The upgrades and new fearures complete an overall transparent scheduling system. No questions needed. From carrier booking to completion of inbound or outbound shipments, there is full audit history and reporting easily identifies problem areas. All inclusive system for a scheduling application. ----- ### "Improved Logistics Visibility with Scheduling Challenges" — 5.0/5 > **SHRI** | *26 September 2025* | Warehousing | Recommendation rating: 7.0/10 > > **Pros**: What I liked most about Opendock was its intuitive interface and real-time scheduling capabilities. It streamlined the appointment booking process, reduced wait times, and made it easy to manage dock availability across multiple locations. The visibility into carrier arrivals and departures was a huge plus for operational efficiency. > > **Cons**: What I liked least was the system’s allowance for multiple appointments to be booked on continuous time slots without adequate buffer or overlap checks. This sometimes led to congestion and delays at the dock, especially during peak hours. Additionally, the lack of customization in notification settings and occasional performance lags could be improved. > > My overall experience with Opendock was positive. It significantly improved our logistics coordination and reduced manual communication with carriers. While there’s room for improvement in performance and customization, the platform delivered on its core promise of simplifying dock scheduling and enhancing transparency. ----- ### "Not As Useful" — 3.0/5 > **Micki** | *3 September 2024* | Logistics & Supply Chain | Recommendation rating: 3.0/10 > > **Pros**: That I can see who schedules as well as schedule myself. > > **Cons**: I was originally the Admin and then all of a sudden I can't make changes. The General Manager, who has absolutely nothing to do with the schedule or otherwise, is now the admin. Can't get it changed back. That is not a job under his title, that is mine. I can't make it effective for us to work with our schedule, so it's good, but more bad bcuz I can't help carriers or change the format of the schedule to what my facility needs. > > Meh\! Could be better if the people who actually deal with the schedule, were the admins instead of the GM (wth??) ----- ### "5/5 stars for open dock" — 5.0/5 > **Juan** | *26 September 2025* | Warehousing | Recommendation rating: 8.0/10 > > **Pros**: I like how you can manage your appointments with ease and include crucial information that will help check them in or have the driver check in themselves. Booking has also been easy for carrier to make. Learning the system is easily and simple. Does take some adjustment but after a couple days it's easy. > > **Cons**: currently there isn't anything that i don't like about opendock. If i had to choose one thing to be picky about is the yard management don't come included but that's understandable. > > Opendock has made work a lot easier to manage and organize the docks in the warehouse. We can actually see who has an appointment and who doesn't. ----- ### "Organization of Appointments made easier" — 4.0/5 > **Kimone** | *26 September 2025* | Warehousing | Recommendation rating: 8.0/10 > > **Pros**: Carriers are able to book appointments according to the appointment slots available. Which is efficient as this eliminate the exchange of emails. > > **Cons**: Carriers sometimes have difficulty rescheduling appointments, they ten need to reach out to us to reschedule their appointments. > > Overall experience with open dock has been good, helps us to manage our appointments in advance and plan our labor daily. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/341468/opendock?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/341468/opendock) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data