---
description: Review of incident.io Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: incident.io | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [incident.io](/software/341662/incident-io)

# incident.io

Canonical: https://www.softwareadvice.ie/software/341662/incident-io

> incident.io is a software reliability platform that helps technology, SaaS, e-commerce, and financial services businesses manage incidents from detection to resolution. The platform is cloud-based and designed for small to large organizations that need structured workflows for handling outages and service disruptions. incident.io includes on-call scheduling, alert routing, automated status pages, and post-incident review tools. Teams can declare incidents, assign roles, and coordinate responses directly within Slack or Microsoft Teams, reducing the need to switch between tools. The post-incident review feature helps teams document what went wrong and track follow-up actions to prevent repeat issues. Support is available via live chat, email, and an online knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: incident.io

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact incident.io directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia and 80 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Compliance Management
- Disaster Recovery
- Email Alerts
- IT Incident Management
- Incident Reporting
- Issue Management
- Monitoring
- Single Sign On
- Task Management
- Workflow Management

## Integrations (26 total)

- Agentforce
- Amazon CloudWatch
- Backstage
- Confluence
- Datadog
- Elsevier Pure
- GitLab
- Google Workspace
- JIRA Service Management
- Jira
- Linear
- Microsoft Teams
- New Relic
- Nomus
- Notion

... and 11 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Incident Management Software](https://www.softwareadvice.ie/directory/4577/incident-management/software)

## Alternatives

1. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24219 reviews)
2. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.6/5 (803 reviews)
3. [Site24x7](https://www.softwareadvice.ie/software/360425/site24x7) — 4.7/5 (382 reviews)
4. [QT9 QMS](https://www.softwareadvice.ie/software/152728/qt9) — 4.8/5 (125 reviews)
5. [Workday HCM](https://www.softwareadvice.ie/software/390210/workday-hcm) — 4.5/5 (1774 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/341662/incident-io)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/incident-management/incident-io-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/341662/incident-io> |
| en-GB | <https://www.softwareadvice.co.uk/software/341662/incident-io> |
| en-IE | <https://www.softwareadvice.ie/software/341662/incident-io> |
| en-NZ | <https://www.softwareadvice.co.nz/software/341662/incident-io> |

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