About GetResponse











GetResponse pricing
GetResponse has a free version and offers a free trial. GetResponse paid version starts at US$15.58/month.
Alternatives to GetResponse
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- Industry: Consumer Goods
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
GetResponse Fuels Data-Driven Marketing Decisions
It has an accessible interface that makes it easy for a single person to set up and monitor multiple campaigns at once. The analytics dashboard gives immediate feedback on campaign performance with ease. One thing that I have found the autoresponder function most helpful for was nurturing leads with the delivery of targeted content. The learning process was pretty smooth, while there was a brief adjustment period to make most features, but the comprehensive knowledge base and the responsiveness of customer support helped.
Pros
GetResponse's email marketing analytics exceed basic open and click rates. Advanced segmentation capabilities allow junior managers to drill down into particular subscriber behaviors, lending itself to hyper targeted campaign optimization. This level of granularity in campaign analysis is a new feature that most other platforms don’t offer.
Cons
If you need real data regarding a platform’s A/B testing tool, then it is quite useful; however, it has fewer variables to test than subject lines and content variations. The best thing about GetResponse was the more advanced segmentation tools and even in the analytics report.
Response from GetResponse
Hi Sasha,
Thanks for this fantastic detailed review! Really appreciate you breaking down how our analytics and segmentation tools are working for you. Love hearing that you found the switch from Mailchimp worthwhile for your complex automation needs.
Keep crushing those email campaigns - sounds like you're really making the most of our platform!
Best,
Mariana
- Industry: Internet
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Get responses I must have for your business or brand
My overall experience has been great with get response I've used them for many many years I've never had any issue with the system and they always update me of any updates or any issues that may arise in the future.
Pros
What I like about get response is how easy it is to set up and their customer service is A1 You have any issues they get back to you right away They also have full training just in case you don't know how to use the software.
Cons
The only thing that I would like to say that is a con is it could be a little cheaper for beginners or give some form of free tier like what mailchimp has I think that would be great for the system other than that it's an excellent autoresponder.
Alternatives Considered
MailchimpReasons for Switching to GetResponse
Will get response has more features it's more advanced and I also just use more than one autoresponder just because you never know if you have any issue it's always good to have a backup.Response from GetResponse
Hi Stephen,
Thank you for taking the time to leave us a review. It's wonderful to hear that you've been a loyal customer for many years and that you've never encountered any issues with our system. Your trust and loyalty mean a lot to us, and we're committed to keep providing you with a reliable service and regular updates! 😊
We appreciate your feedback regarding pricing, and we understand the importance of offering options that cater to all users, including beginners. We continuously evaluate our pricing structure to ensure it remains competitive and accessible to everyone.
Thank you for choosing GetResponse as your autoresponder solution, and for your valuable feedback. We look forward to continuing to serve you and exceed your expectations in many years to come.
Best,
Mariana
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Many opporunities but could be improved.
Overall, I like the features and opportunities it has. For my needs, it is, however, a bit too confusing to use. And the support could definitely need an upgrade. It was almost as if the ones I have talked to did not know English that well and therefore did not understand what I was trying to get help with.
Pros
It has a lot of features and options for targeting campaigns. It is possible to build very complex email funnels with it.
Cons
It definitely takes quite a lof of time to learn how to use it and all its features. But what I like the least is the support I got when I asked for help. It was not very good and it was difficult to get proper replies, in my experience.
Response from GetResponse
Thank you for your detailed feedback, Mike! We're glad you find the features and campaign targeting options useful. I’m truly sorry to hear that you felt misunderstood by our support team—that’s certainly not the experience we want for you. We’re actively working to improve communication and ensure our team provides clear, helpful responses. Your feedback is really valuable, and if you'd like further assistance, please feel free to reach out to us anytime. 💙 – Mariana
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Email Marketing made simple
Pros
GetResponse helps me to create custom cold mailing templates for email lists to outsource network security tools to clients in bulk. Also, auto responder feature helps me to send custom responses seamlessly. I've been a part of its affiliate program and the best part is it's recurring commission to affiliates.
Cons
It is quite expensive to start with if you have to send to bulk audience of over 5000.
Response from GetResponse
Thank you for your thoughtful review! We're so glad to hear that GetResponse is helping you with custom cold mailing templates and seamless autoresponders. It's great to know you're enjoying the affiliate program too! We understand that getting started can feel pricey with larger audiences, but we’re always working on ways to bring more value to our users. If you have any questions or need assistance, we’re here to help! 💙 – Mariana
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
GetResponse is the word.
Love GetTesponse. It keeps me present in my leads’ minds.
Pros
I live that it is easy to use, has all the bells and whistles including analytics and landing pages and it’s a great price!
Cons
I wish I had found it sooner. I might have a longer, more engaged list if I had
Alternatives Considered
AWeberReasons for Choosing GetResponse
Mailchimp was more technical and not so easy to use.Switched From
MailchimpReasons for Switching to GetResponse
All the bells and whistles free for 30 days!Response from GetResponse
Hi Rebecca,
Thank you for your glowing review of GetResponse! It's wonderful to know that you find our platform easy to use and packed with all the essential features you need.
We're happy you chose us for your marketing journey, and we're here to support you every step of the way. 😊
Best,
Mariana
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
***PLEASE READ - BUYER BEWARE - GET RESPONSE SHOULD NOT BE TRUSTED ***
We used Get Response for almost 3 years with no issues. It is a basic service but for the most part it worked adequately. Nothing fancy, no integration with the website and it lacked other basic services, but it did work to send out email promotions.
We typically have a sale once a month and would send out a couple emails about it to our email list. Additionally we would send out some other emails sharing a video or a story with our customers. During the 2023 Black Friday/Cyber Monday weekend we sent out 5 emails in a week to promote our sales. Get Response turned off our services and accused us of spamming customers and also getting emails without permission. This did not happen and we communicated this directly to them, each email to their company was met with no emotion, no help and nor resolution.
We were told we needed to show where we received all of our emails from (we had 28,000 emails), make changes to our website and approve the deletion of 14,000 emails, to have the capability to send emails again. I tried many times to email, chat and call and ACTUALLY talk to someone about this misunderstanding, I got nothing except for them to repeat the same thing over and over. We were not able to finish our email campaigns for the sale and as a result lost thousands of dollars.
ALL communication from them was either a bot or a template that was used. There was no help from them whatsoever. We work with many companies and I have never received such terrible service. There was no effort to try and help us and only a very cold response to every inquiry we made. While this service might seem good to use, the customer service is terrible and if you trigger something in their system they WILL turn you off and hold all of your emails hostage. They completely controlled our company and the ability to communicate with customers that signed up through our website to receive emails from us. Get Response has cost our company thousands of dollars by not taking one moment to talk with us and try to fix the issue.
Please look to other companies for these services, in the end it is too costly to lose your contacts. We went with Klaviyo and have been very happy. Mail Chimp is also a great alternative.
Pros
Ease of use initially, it was not as easy as we thought.
Cons
Cost
Limitations with segmenting the email lists
Inability to connect directly with our website
Very poor customer service
Response from GetResponse
Hi Ryan,
Thank you for taking the time to share your experience with GetResponse.
We apologize for any misunderstanding that may have led to the suspension of your services. Our team is committed to maintaining a high standard for email deliverability and compliance, and we regret any inconvenience caused during the investigation process. This is certainly not the experience we aim to provide.
We also acknowledge your feedback regarding our customer service, and we apologize if you felt unsupported. This is a top priority for us, so we will be reviewing our internal processes to ensure improvements are made in this area.
We appreciate your loyalty over the three years you used GetResponse and regret that it ended on a disappointing note.
We’d very much like to look into this further. If interested, please feel free to reach out to [email protected] so we can try to make things right.
Best,
Mariana

- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Get On Board with GetResponse!
Simple automation and customization of multistep trips based on participant actions could send a series of onboarding emails to new sign-ups, for example, or cart abandonment emails if the purchase is not completed. Workflows customize and improve the effectiveness of marketing.
Pros
Landing pages are included with all paid GetResponse plans, whereas other email providers charge extra for this feature. GetResponse's landing page builder is simple to use for drag-and-drop actions yet powerful enough for experienced designers. Landing pages boost the conversion of subscribers into customers substantially. This platform streamlines the process of creating polished email campaigns, optimizing workflows, and tracking performance thanks to its user-friendly design and wide range of capabilities.
Cons
Although GetResponse covers most of the fundamentals of email marketing, I would like more enhancements. To properly target emails, the tool might be improved by providing more advanced segmentation choices. It would also be advantageous if they could broaden the integrations to include applications other than conventional ones.
Response from GetResponse
Thank you for sharing your positive experience with GetResponse! We're delighted to hear that you find our platform user-friendly and powerful, especially when it comes to landing pages and email campaign optimization.
Your feedback is invaluable to us. We're continuously working on enhancing our features, and we appreciate your suggestion regarding advanced segmentation choices and broader integrations. Rest assured, your input will be considered as we strive to improve our services.
We appreciate your support and look forward to continuing to assist you with your email marketing needs.
Best regards,
Abbie
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Go get it it's the best out there.
I am very happy and feel lucky i found them. before i have being using other systems but the service was not good and they where even expensive. With getresponse you can grow and start low. This i love.
Pros
Most of the work is allready done. you have to just upload your CSV file of your existing clients and you are good to go. i have checked many other systems out there but getresponse is head and shoulders above the others. And i love how fast the online chat support is.
Cons
I whould love to know when they have whitelable package sothat i can sell there services under my name to my clients and earn some recurring payments.
Response from GetResponse
Hi there,
Thank you for sharing your enthusiastic review of GetResponse. We're delighted to hear that you find our platform to be the best out there and that most of the work is already done, making it effortless to get started with your existing clients. Our team works hard to provide a top-notch experience for our users, and your positive feedback is truly appreciated.
Regarding your suggestion about a white label package, we value your input and will take it into consideration as we continue to improve and expand our offerings.
If you have any further insights or need any assistance, please don't hesitate to reach out to our support team. We're here to support your success and ensure you have a positive experience with GetResponse.
Thank you for choosing GetResponse, and we feel lucky to have you as part of our community.
Best regards,
Abbie

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
A Good Solution even for small businesses
I use GetResponse to communicate with our blog readers and our subscribers - we have a membership website.I can easily send emails with my saved templates to certain group of users, or automate the new blog post email alerts for the interested ones.Also, they organize useful webinars rich of contents to optimize mail marketing performance, completely free.
Pros
About this product, i liked the most the way i can create campaigns with automations and manage contact lists. I found very very useful being able to use conditional logic for contact tagging, moving from list to list or choosing which email will be the next a user will receive.
Cons
GetResponse doesn't have a working - or at least a mantained - wordpress plugin, so for one not familiar with API is difficult to automate or customize certain operations. Also, there are some limits in the email and form builder in my opinion.
Reasons for Switching to GetResponse
The Team was already using it, so i managed to quickly explore, learn ad appreciate this product.Response from GetResponse
Hi Monica,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna
- Industry: Pharmaceuticals
- Company size: 501–1,000 Employees
- Used Daily for Free Trial
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Review Source
Efficiency and Effectiveness Combined: Unveiling the Capabilities of GetResponse
I used GetResponse during my internship at the University's Department of Pharmaceutical Development and Research to inform our stakeholders, such as researchers, colleagues, and industry partners, about updates and research findings. The program worked well in organizing our email marketing and keeping our audience interested. GetResponse's user-friendly UI and adaptable templates made creating emails simple while maintaining brand coherence. Through the delivery of customized messages based on subscriber behavior, the automation features facilitated the simplification of communication. We were able to improve our plans thanks to the statistics of the platform, which gave us information on how effective our advertisements were. GetResponse significantly improved our research communication and stakeholder participation thanks to its dependable deliverability and helpful customer service.
Pros
GetResponse provides organizations with a full range of email marketing solutions that enable them to establish and maintain relationships with their audience. Even for amateurs, it is simple to design professional-looking email campaigns with its user-friendly editor and drag-and-drop functionality. The automation features of GetResponse make it possible for targeted and tailored communication, which helps businesses save time and engage subscribers when it matters most. The platform's advanced analytics offer insightful information about the effectiveness of campaigns and enable data-driven adjustments. GetResponse is a flexible all-in-one solution for digital marketing because it also provides a variety of extra capabilities including landing page development, webinars, and e-commerce connection. GetResponse is a great option for companies looking to improve their email marketing strategies because of its dependable deliverability and quick customer service.
Cons
Despite GetResponse's extensive feature set, there are a few things to keep in mind. The user interface's wealth of options and capabilities may be a little too much for some users to handle. Even if the automated workflows are effective, setting up more complicated scenarios may involve a small learning curve. A further drawback for companies on a tight budget may be the fact that some advanced features and integrations are only offered on higher-tier contracts. Despite these minor flaws, GetResponse is a dependable option for companies trying to streamline and improve their email marketing efforts because of its extensive feature set, deliverability rates, and customer service.
Response from GetResponse
Hi Angelica,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Good for bloggers
Good for small bloggers and who’s building the email list, for bigger email lists, the only downside I had was the no option to downgrade my plan to free after I tested the paid one.
Pros
Was really easy to use and they have a good free plan, really good for who has a small email list
Cons
When I upgraded from the free plan I realized that I didn’t needed yet the upgrade and wanted to go back as my list size could still fit in the free plan, so I tried to go back and they said I couldn’t but didn’t really worth for me to stay in the next level plan when I was still building my email list. Because of that I needed to cancel my account
Response from GetResponse
Hi Nathan,
Thank you for sharing your experience, as it helps us improve and cater to various user needs. We're glad to hear you've found the platform easy to use. We'll consider your feedback about plan downgrades after testing the paid version.
Thank you for choosing GetResponse :)
Abbie
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
If you want great expericne in email marketing then use GetResponse!
It was a great experience, and I plan on using it again once I hit a good profit amount in my business.
Pros
The two things I loved the most about GetResponse is 1- The design and how easy to use and how highly functional.2- Their customer service around the clock is unparalleled.Whenever I needed technical help with my email automation or anything else in the system, I would get immediate help from GetResponse with the highest customer service satisfaction.
Cons
The pricing! It is a bit too expensive to use email automation, especially if you're at the beginning of your online business journey. However, I still highly recommend it, especially if you are already making high profits from your business, because it's the best software for email marketing, in my opinion and experience. It makes your work so much easier.
Alternatives Considered
AWeberReasons for Switching to GetResponse
The design and customer service.Response from GetResponse
Hi, Bay! Thank you for taking the time to share your feedback. We're so happy to hear that you found GetResponse user-friendly and loved our customer support. We're here to keep up the good work. Should you ever have more feedback or questions, please don't hesitate to get in touch. - Mariana
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
A Powerful Marketing Solution For Business
Pros
I like that GetResponse is an all in one marketing solution
From lead management, campaign management to email marketing and automation, this product has it all.
Cons
No cons as GetResponse offers all marketing features we need.
Response from GetResponse
Hi Renly,
Thank you so much for your glowing review! We appreciate you taking the time to share your positive experience with us. It's fantastic to know that our platform covers all your marketing needs.
If you have any questions or suggestions for us, please don't hesitate to reach out. We're here to support you every step of the way.
Best,
Mariana
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Comprehensive Analysis and Evaluation: Features, Performance, and Effectiveness
Overall I will remain a forever user of GetResponse It has everything I need and more and at an affordable price.
Pros
User-friendly interface, accessible for users of all skill levels. Provides a wide range of email marketing tools and features. It includes a drag-and-drop. Top-notch automation capabilities. Can host webinars directly within the platform. With a wide range of third-party tools and platforms. Just so much more.
Cons
While they may offer automation capabilities, it may not be as advanced or robust as some of its competitors. While GetResponse does offer integration with a variety of third-party tools and platforms, its list of integrations may not be as extensive as that of some other email marketing platforms.
Response from GetResponse
Hi Jennifer,
Thank you for your fantastic review of GetResponse. We're thrilled that you find our platform user-friendly with a wide range of email marketing tools, including top-notch automation capabilities and webinar hosting. While we acknowledge your feedback on automation and integrations, we are continuously improving to meet our users' needs. We truly appreciate your loyalty and look forward to providing you with exceptional service.
Best regards,
Abbie
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
The best Email marketing and website builder your business desperately needs
Easy and fun. Creating the landing pages is a piece of cake especially with the AI feature.
Pros
Very effective with all necessary features, a complete package fro any business
Cons
Its costly for those starting out and requires patience to fully utilize all it's features.
Response from GetResponse
Hi Melissa,
Thank you for your glowing review! We're delighted to hear that our platform has proven to be an effective and essential package for your business. Your satisfaction is our top priority, and we're thrilled to be a part of your success.
Best regards,
Mariana
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Targeted digital marketing at an affordable price
GetResponse is a very valuable asset to streamline lead captures and segmented email marketing without compromising quality and the bank account.
Pros
Getresponse offers a user-friendly platform to create and execute email marketing campaigns. The landing page and website creator is easy to setup, the AI email generator and segmentation features lets us capture leads and send personalized offers saving time while ensuring consistent content, all at an affordable price. Its a great platform to start your business and scale.
Cons
If you are seeking intricate designg might be slightly limiting, but the remaining features make up for it.
Response from GetResponse
Hello,
Thank you for your valuable feedback. We're delighted that you find GetResponse user-friendly, efficient, and affordable for email marketing. Our AI email generator and segmentation features aim to save time while maintaining personalized content.
We appreciate your input about design limitations, and we're committed to improving our platform continually. We're thrilled to be your asset for streamlining lead captures and email marketing.
Should you have any questions or further feedback, please reach out to our dedicated support team. Your success is our priority.
Best Regards,
Abbie
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Best for landing page creation and email automation
Pros
I have created multiple landing pages for my campaign, and the interface is easy to understand. This is perfect for an email campaign. Adding contacts, managing them and sending email is super easy. Highly recommended.
Cons
Email sequences are quite complicated to understand.
Response from GetResponse
Hi Hemal,
Thank you for your review. It's wonderful to hear that you've successfully created multiple landing pages for your campaign using GetResponse.
As far as learning about email sequences within the platform, make sure you check out our youtube channel where we are adding tutorial videos weekly. Thank you for sharing your balanced feedback, and we'll certainly consider ways to improve the clarity of email sequences for a smoother experience.
-Abbie
- Industry: Education Management
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
-
Review Source
A good email marketing platform you need for your business
It's been pretty good using GetResponse.
Pros
That it's pretty intuitive. You need something that's user friendly otherwise, your team won't be able to use it easily.
Cons
Sometimes it can get a bit buggy and when it comes to email styling, there's limited options. I think if there were some more customisation options available - that would be good.
Response from GetResponse
Hi Quynh,
Thank you for sharing your feedback on GetResponse. We're thrilled to hear that you find our platform intuitive and user-friendly, making it a valuable asset for your business.
We understand that occasional bugs can be frustrating, and we apologize for any inconvenience this may have caused. Our team is constantly working to improve and provide a smooth experience for our users.
Regarding email styling options, we appreciate your suggestion for more customization choices, and we'll take this into consideration as we continue to enhance our platform.
We're delighted that overall, your experience with GetResponse has been positive, and we're here to support your email marketing efforts and help your business thrive.
Best regards,
Abbie

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 1+ year
-
Review Source
A comprehensive email marketing tool with a user-friendly interface,
In summary, I would recommend GetResponse to businesses looking for comprehensive email marketing software with powerful automation capabilities and various design templates, as long as they are willing to invest in the platform's pricing.
Pros
One of the major pros of GetResponse is its automation capabilities, which allowed me to set up email campaigns that were triggered by specific actions taken by my subscribers. This feature saved me a lot of time and effort in my email marketing efforts.Additionally, the platform provides a variety of templates for email design, making it easy for even non-designers to create visually appealing emails. I also appreciated the A/B testing feature, which allowed me to test different subject lines and email content to optimize open and click-through rates.
Cons
It can be a bit expensive for smaller businesses or individuals just starting out with email marketing. Additionally, while the interface is generally user-friendly, there are some areas that could be improved in terms of ease of use and navigation.
Response from GetResponse
Hi John,
Thank you for your positive review of GetResponse! We're delighted to hear that you found our automation capabilities, email templates, and A/B testing feature beneficial for your email marketing efforts. We understand that the pricing might be a consideration for smaller businesses, but we strive to provide comprehensive email marketing software with powerful features. Your recommendation means a lot to us, and we're here to support your continued success with GetResponse.
-Abbie
- Industry: Research
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Reach Out
Pros
This is supportive of expanding your email interactions; I believe it is imperative to use software that allows this as long as you can keep it from going straight to spam.
Cons
There is an issue with the deliverability, I feel like there is an issue with messages likely showing up in spam as well.
Response from GetResponse
Thank you for sharing your thoughts on our company. It's encouraging to hear that you find our platform supportive in enhancing email interactions. We understand the importance of preventing emails from landing in spam folders. For more than two decades, GetResponse has continuously developed an excellent relationship with all the major Internet Service Providers (ISPs), resulting in an overall deliverability rate of 99%.
Check out this blog post to make sure you are doing everything you can to make sure your email doesn't land in the spam folder: https://www.getresponse.com/blog/email-deliverability
Thanks for choosing GetResponse,
Abbie
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
-
Review Source
GetResponse
We used it to automatically respond back to contact forms and segment emails. Overall it was quick and easy to setup and smooth to use.
Pros
Getresponse does what it says it's going to do and does it well. Quick and easy to setup email newsletters and email automation. Along with landing pages.
Cons
Only 500 contacts on the Free plan, but what can you say, its the free plan.
Response from GetResponse
Hi there,
Thank you for sharing your feedback on GetResponse. We're delighted that our platform lived up to its promises, offering quick and easy setup for email newsletters, email automation, and landing pages.
While we understand the limitation of 500 contacts on the Free plan, we hope it still provided a valuable taste of our services. Should you need further assistance or have any questions, please don't hesitate to reach out to our support team. We appreciate your support and look forward to continuing to serve you.
Best regards,
Abbie
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Fastest email marketing servers by far! But it is expensive
Very good
Pros
Very fast servers that sends tons of emails at the same timeSupport team answers very fast and helps a lot
Cons
Pricing :,(If you compare it to Mailchimp is cheap due to the support team, but when you have a lot of contacts you will need to change to another platform because of the price raises a lot
Response from GetResponse
Hi Fernando, thanks for sharing your feedback.
Justyna
- Industry: Government Administration
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Getresponse is full of marketing suit, with some minor draw backs
If you want to watch your email inbox deliverability, very powerful email tool for good marketers. My overall experience is much better.
Pros
Getresponse is a great email marketing program and affiliate friendly service. They also have free option for beginners and their price also fair enough. I liked this because you can make your page, email opting, and all automation rules from one tool, you have no need of additional clickfunnels or etc.
Cons
I personally feel that other services seem to working a little better
Response from GetResponse
Hi,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Though see that there are areas that you would recommend for us to approve. We will pass it on to the product and customer service team.
Justyna
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Very good crm with email automation for small company
Pros
Easy and full of features crm for small and medium companies.
Cons
A this moment no cons, works well and full of features.
Response from GetResponse
Hi Karol,
Thanks for your review! We appreciate your feedback about the lack of cons and are glad to know that the GetResponse is working well for you. We're committed to continuously enhancing our platform to meet your needs and provide a seamless experience. We look forward to supporting your business growth.
-Abbie
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Getresponse review by Jen
Pros
The product is easy to start up, easy to use, and it's easy to get help if necessary.Marketing automation can save a big chunk of time. Now I would never go back to any product that didn't have it. Getresponse has templates that are appealing to a variety of clientele. Easily branded.
Cons
This can become more expensive than other similar products. Just be mindful of how much you send.
Alternatives Considered
MailchimpReasons for Switching to GetResponse
Better ratings and reviewsResponse from GetResponse
Hi Jennifer,
Thank you for your review! We're happy to hear you've had a positive experience getting started with GetResponse. :)
-Abbie

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
BAD EXPERIENCE AS AN AFFILIATE: COMMISSIONS NOT PAID
I have been their customer long ago and tried to start being their affiliate, inspired by some marketers online.
I referred a friend of mine as a test, and commissions initially were paid.
Then, WITHOUT any prior notice, they simply stopped paying commissions, they deleted the customer from my referral panel BUT they still charged her, and she is still their customer.
So I reached out the support for an explanation: initially, after days of investigation, they replied that the customer still existed and commissions were pending, which was false.
After posting screenshots of my panel which clearly displays ZERO customer and commissions, and waiting other WEEKS for an answer, they replied that there was a violation of the terms: "The Affiliate is not entitled to the Commission for the purchases of the Service through their own referral link".
Which, again is COMPLETELY FALSE: the customer is a friend of mine, with her credit card, her company, her name and surname and she is a different person and entity and she has not used anything (nor mail, credit card etc) related to me.
It seems a tricky way to not pay a tiny commission and respond with weeks of "investigation" delaying which at the endpoint resulted in a false accusation.
UPDATE
After multiple attempts, and even the customer wrote to them that she is a different person, with HER COMPANY, and using HER DIFFERENT CREDIT CARD, they refused to pay the commission, claiming that they have "other evidence" of something not specified (I hope that they understood that we are not the same person at least).
It seems a hideous attempt to not pay a commission leveraging false accusations and claims.
No matter what proof we bring (even if the customer has a registered company), they refuse to pay and they answer AFTER DAYS.
Pros
Interface and user initially friendly experience.
Cons
Lack of support and lack of evidences they carry to not pay commissions
Response from GetResponse
Hi John,
Thank you for reaching out and bringing this matter to our attention. We understand your frustration and apologize again for any inconvenience caused.
Following our recent communication and review of the situation, we confirm that we have processed the payment for your commission, as discussed. We appreciate your patience and understanding throughout this process.
If you have any further concerns or questions, please don't hesitate to contact us.
Mariana

- Industry: Online Media
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Everyone needs Get Response
I really like Get response. I'm glad that I'm able to engage with my audience. Automation is a game changer for any business. I love to automate email campaigns, and get leads.
Pros
The thing I like most about Get response is, it's an online tool for automation & email marketing. It help my business engage with my audience.
Cons
There was not a anything I didn't like about Get response. It was user friendly and easy to use.
Response from GetResponse
Thank you so much for your wonderful review, Julia! We're thrilled to hear that GetResponse has been a game changer for your business and that you're enjoying the automation features. If you ever have any questions or need further support, don’t hesitate to reach out to us at [email protected]. We're here for you! 💙 – Mariana
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
My Experience With Get Response
I liked the fact it has the option of paid ads creator as well as tracking everything with analytics & contact management.
Its easy to create amazing emails.
It has AI powered tools.
Pros
Get Response offers a website & landing page builder.
Its free to use for the first 30 days.
I liked the autoresponder.
Get Response has a mobile app.
Cons
For me automations are very limited.
Its not user friendly.
More advanced features are only available for higher paid plans.
Response from GetResponse
Thank you so much for your review, Kiran! We’re happy to hear you enjoyed using our website builder and mobile app. Your feedback about automations and ease of use is really helpful—we’re always looking for ways to improve. If you ever want to share more thoughts or suggestions, we’d love to hear from you at [email protected]! – Mariana
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Best for monitoring messages
It is helpful for a business owners like me as it can be use to monitor messages and can offers multi task options. Every businesses even if its small or big can profit to this app.
Pros
It is a good application. Efficient tool to use and good for monitoring messages.
Cons
It is sometimes buggy and it is a little bit pricey compare to other applications.
Response from GetResponse
Hi Marilyn,
Thank you for your honest review! We're so happy to hear that you find GetResponse efficient and helpful for monitoring messages. We hear you on the occasional bugs and pricing – we'll take that feedback into consideration as we continuously improve our platform.
We're committed to providing tools that benefit businesses of all sizes, and it's great to know that our multitasking options are proving useful for you. If there's anything specific we can do to enhance your experience or assist with any issues, please let us know.
Thank you again for choosing GetResponse and for sharing your thoughts! 😊
Best regards,
Mariana
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Email Marketing Software with High Conversions
I like the user friendly interface, making it easy to use. This saves time and gets the work done with less effort.
Pros
It offers a comprehensive set of email marketing features, including email campaign management, autoresponders, A/B testing, and analysis.
Cons
Most of the advanced features require some learning curve.
Response from GetResponse
Hi, Charles! Thank you for taking the time to share your thoughts on GetResponse. We're delighted to hear that you appreciate the comprehensive set of features we offer. We understand your feedback about the learning curve for some of our advanced features. We are dedicated to delivering powerful yet user-friendly tools and are consistently improving our resources for a more seamless learning journey. If you have any specific suggestions or questions, please feel free to reach out. We're here to support you! - Mariana
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Get Response I's Good For The Price and Beginners
My overall experience with Get Response has been great to be honest.
Pros
I like the price and the free trial feature i tested it during the trial then decided to stay for the price.
Cons
Only cons are there are not enough landing page templates to work from so you have to be really creative or you might struggle.
Response from GetResponse
Hi Zuberi,
Thank you for sharing your feedback with us. We're so happy to hear that you've had a positive experience with GetResponse!
Regarding your comment about the landing page templates, we understand the importance of having a variety of options to suit different needs. We're continuously working on enhancing our platform, including expanding our template library to provide more choices for our users like you.
Thank you once again for choosing GetResponse. We look forward to continuing to serve you and exceeding your expectations! 😊
Best,
Mariana
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Best Email Marketing Solutions With GetResponse
Since deployment, we have been able to reach more clients and my experience has been amazing.
Pros
GetResponse comes with great email marketing features and helps us reach more audience successfully.
Cons
Well, there hasn't been major challenges.
Response from GetResponse
Thank you for your review, Hakhim! 😊 - Mariana
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Get the Best and Honest Review Response Get Response Review
Email Marketing Campaign & Sales Funnel Builder
Pros
The advantage that I like about Get Response is that it has super complete email marketing platform features. Get Response has provided you from the start with your needs as a digital marketer, including creating landing pages, websites, email campaigns, list building databases, email campaign automation, artificial intelligence and others. The product is also very easy to use, very user friendly, looks simple and simple, so it is very easy for this software to integrate with all my business needs.
Cons
the price is quite decent, tools that are still too rigid in drag and drop in making landing pages or websites
Alternatives Considered
KartraReasons for Switching to GetResponse
because of its complete features in one platformResponse from GetResponse
We greatly appreciate your positive feedback about GetResponse and are thrilled to hear that you find our platform comprehensive and user-friendly. We take pride in providing a full suite of features for digital marketers, from email campaigns to landing pages and automation.
Regarding your comment about drag-and-drop rigidity, we understand the importance of flexibility, and our team is continually working on improvements to enhance the user experience further. Your input is valuable and will help us refine our platform.
Thank you for choosing GetResponse as your preferred email marketing and sales funnel builder. We're here to support your digital marketing needs and look forward to serving you in the future.
Best regards,
Abbie
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Elevating Marketing Efforts with Seamless Automation and Analytics
Our marketing processes have been greatly streamlined by this all-in-one platform, which seamlessly integrates email marketing, automation, and landing page development.
Pros
One particularly useful feature is the automation workflow builder, which makes it simple to construct intricate, customised customer journeys.The integrated landing page creator is revolutionary because it offers a flawless way to create and publish eye-catching landing pages.
Cons
They should consider looking into a more scalable pricing structure for expanding companies.
- Industry: Design
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Check GetResponse
Overall, getRespone is a easy and exciting tool to use for narketing and crm works
Pros
It's ease of use and realtime checking for correction of design errors and responsiveness
Cons
I think that will be their tools used in designing, some of them are not optimised for complete customisation as in case of icons and cta buttons
Response from GetResponse
Hi, thanks a lot for your review! We're thrilled to hear that the ease of use and real-time design error checking have been valuable to you. We also appreciate your feedback regarding the possibilities for customization, as we're continuously working to optimize these tools for even more complete and tailored options. If you ever have more suggestions or questions, do reach out! - Mariana
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
GetResponse Is a Must-Have Email Marketing Tool
Pros
GetResponse is an essential solution that makes work easier for us.
I like the capabilities of GetResponse.
Cons
GetResponse does not have flaws.
GetResponse meets our needs.
Response from GetResponse
Hi Nyoro,
Thanks so much for your glowing review, it made our day! Should you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way on your email marketing journey. 😊
Best,
Mariana
- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Be careful when using their services!
I liked the software but their support is brutal and puts a really bad taste in your mouth.
Pros
Fairly easy to use. Very basic UI makes it easy to navigate
Cons
They have issues with their SSL certificate that they don't inform their users about. I built a landing page which was used in my Google Ads and Google suspended our account which has cost us thousands of dollars. When I reached out to their support they admitted they were aware of the issue. Support is useless
Response from GetResponse
Thank you for sharing your experience, Brad! I’m really sorry to hear about the issues you faced. We value your feedback and are constantly working to improve our support. If interested, please send an email to [email protected] so we can follow up with you on this directly. Thank you! – Mariana
- Industry: Writing & Editing
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Get Response Email Marketing
Good experience setting up email marketing campaign. The site was easy to use and worked as I expected
Pros
The ease of setting up mass emails. They were easy to setup the day and amount of emails you wanted to send. Tracking was easy as well. Program worked as I expected
Cons
Customer service could be a little bit easier to get ahold of. I also had some issues with functionality, nothing major and got resolved
Response from GetResponse
Thank you so much for your review of GetResponse! It's great to hear that setting up your email campaigns was a breeze and that everything worked just the way you wanted it to.
We're taking your feedback to heart, especially about customer service and any functionality hiccups you encountered. We're always striving to make your experience even better.
Your thoughts mean a lot to us, and we're here to assist you with any email marketing needs you have in the future. So, if you ever need a hand, just reach out – we've got your back! 😊
- Industry: Music
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Very happy with GetResponse
We are beyond happy with GetResponse. It’s a useful tool that we use for two types of newsletters: company updates and news as well as dedicated merchandise e-mails. In my opinion it’s the go-to tool if you’re an artist or musician looking grow your fanbase. The interface is easily navigable, and you don’t need to be an expert to use it. It’s simple and to the point.
We have also used GetResponse to create cart abandonment e-mails. This is something that has been highly effective and has boosted our sales. It is highly recommended.
A standout feature is the integration of GetResponse with WordPress. This has helped our business to collect hundreds of email addresses each week; these are either people who sign up for our newsletter on our website or those who opt in for merchandise updates while browsing our online store..
GetResponse integrates with other tools that we use (such as gleam.io), which helps us get thousands of email subscribers when we launch competitions and giveaways.
This e-mail marketing suite is highly recommended. Without a doubt, it’ll help your business grow.
Pros
Affordable
Easy to navigate and understand
Great customer service/assistance
Cons
We're happy to say that there are no cons to report so far.

- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
The Most Simple Email Marketing Software
A great product for email marketing and lead generation.
Pros
We've been using GetResponse for a long time now across several other businesses we run and by far they're the best in terms of marketing automation and Customer support. The support team takes time to send useful weekly emails to new clients to help them better use their software. This educational aspect of theirs shows how concerned they are with the client's experience that's what we're chasing after.We create and run email marketing easily with great automation features and there are a lot of prebuilt email templates to start off with. The ideas are quite helpful.It also supports a lot of integrations which makes marketing super easy and less stressful. The tool itself is very affordable and result-driven- Don't where'll find the best elsewhere.
Cons
Sales convention comes at an extra cost and times it's not really easy to accurately keep track of email bounce rates. We have issues controlling this and would love to hear about how to control it.I don't think their website builder is great compared to the advanced ones we've used
Response from GetResponse
Hi Joel,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna
- Industry: Civil Engineering
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Ok Software
Very average compared to other market software.
Pros
Mass emailing and very visual when using the software.
Cons
Very difficult to set up and use daily with ease. Better products
Response from GetResponse
Thank you for sharing your thoughts, Rod! We're glad you found the mass emailing and visuals helpful. We're sorry to hear the setup was difficult for you, and we appreciate your feedback. If you have any suggestions or need help, feel free to reach out at [email protected]—we’d love to assist! – Mariana
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Bad service with bad support
As soon as i saw the overall features I did regret the yearly plan purchase and asked them to cancel and refund, which they did not. I do not know where the trial is or starts as they claim but i wasn't offered a trial period for that plan, the payment was taken right away. They are just scammers used by scammers and spammers. Stay away before they force you to use their services.
Pros
At the time seemed as a reasonable choice
Cons
Paid account had little to no additional services compared to the free version. Very old UI, unexplained pixel/tracking system, no flexibility if you choose to switch. Upgrading to a larger account was very costly. Most of their IP ranges are in shady blacklists or in paid whitelisting services. It seems like you are growing your list for them not for your business!
Response from GetResponse
Hi Bledar,
We're truly sorry to hear about your disappointing experience with GetResponse. Your feedback is invaluable to us, and we're committed to addressing your concerns. We apologize for any confusion regarding our features and payment processes. We strive to provide transparent pricing and clear trial options.
Your satisfaction is our top priority, and we would appreciate the opportunity to make things right. Please contact us directly at [email protected], and we'll do our utmost to resolve any issues you're facing. Thank you for bringing this to our attention.
Best,
Mariana
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Fraudulent Company
Horrible. We will need to take legal action against them.
Pros
Get response seemed to do the job we needed.
Cons
They fraudulently charged my credit card for 30,000 contacts when there were only 5 contacts the emails could be sent to and there customer service team stopped responding.
Response from GetResponse
Hi there,
We are very sorry to hear about your experience and apologize for any inconvenience caused. We take such matters seriously and want to resolve this issue promptly.
Please email us at [email protected] with your contact details and any relevant information so we can investigate the charges and assist you further. Thank you for bringing this to our attention.
Best,
Abbie

- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
GetResponse evaluative Review
Well worth the cost if you are trying to build your online business.
Pros
This email distribution and automation is a must have in the marketing field today. GetResponse is a little more expensive than most autoresponders but is not outrageously priced and well worth the expense to continue to get the leads.
Cons
If things aren't set up with other programs just right you will be entering the emails manually until you get them set up. That takes a lot of time.
Response from GetResponse
Thank you for sharing your valuable feedback about GetResponse. We're delighted that you find GetResponse well worth the expense, especially when it comes to building your online business. We're committed to helping you succeed and providing you with the tools you need for your marketing efforts.
If you have any further insights or need assistance, please don't hesitate to reach out to our support team. We're here to support your online business journey.
Best regards,
Abbie
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
GetResponse is a good option for e-mail marketing
Pros
I like the functionality of their lead capture and the templates for e-mail marketing.
Cons
I've mad major deliverability problems in the past and also when they make changes the "legacy" forms or e-mails you have created are hard to continue to use. Customer service is okay, but not great.
Alternatives Considered
Constant ContactReasons for Switching to GetResponse
I actually had to add Constant Contact because I was having massive deliverability issues with GR.Response from GetResponse
Hi, Richard! Thank you for your review. We are happy that you appreciate the lead capture functionality and our email marketing templates. We're genuinely sorry to hear about the past deliverability issues and your customer service experience, as these are top priorities for us. I have shared your feedback with the team so we can continue to improve. - Mariana

- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Elite and a Must Use
Overall I have to say it is must have software. I do not think any other sites make it as easy or are as feature ready as getresponse
Pros
The best feature of getresponse in my opinion is the landing page builder. Other maiinstream CMS sites need to learn how to setup theirs to be so quick and easy to use.
Cons
The least liked feature is probably the inability to just clear the information from a example. For example the email or landing pages if I could just clear the examples of info to begin with as an option.
Response from GetResponse
Hi Justin,
Thank you for taking the time to share your thoughts on GetResponse. We are thrilled to hear that you find our landing page builder to be the best feature in your opinion. Our team has put in a lot of effort to create a quick and user-friendly experience for our users, and your positive feedback reaffirms that we are on the right track.
We hear your point regarding the inability to clear the example information from emails or landing pages, we will definitely take it into account as we continuously work to improve our platform. Rest assured, we are always striving to enhance the user experience and make our software even more intuitive.
Best,
Abbie
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Monthly for 1-5 months
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Review Source
Not bad but expensive
Pros
Free Plan: GetResponse offers a free plan that accommodates up to 500 contacts.
Unlimited Email Sends: With all paid plans, you get unlimited monthly email sends.
User-Friendly Visual Email Editor: The platform provides a user-friendly visual email editor, making it easy to create engaging email campaigns.
Cons
Pricing Tiers: GetResponse’s pricing tiers are relatively higher compared to other email marketing platforms.
Learning Curve: Although the visual email editor is user-friendly, some beginners may still experience a learning curve when navigating the platform.
Response from GetResponse
Thank you for taking the time to share your feedback about GetResponse. We appreciate your insights and are glad to hear that you find several aspects of our platform valuable.
Your feedback is invaluable to us as we strive to improve and provide the best possible service. If you have any further suggestions or need assistance, please don't hesitate to reach out.
Thanks for choosing GetResponse!
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Easy and basic all-in-one option
Overall, it’s okay for someone just getting started who wants a low cost option.
Pros
This is a low cost email and landing page option for micro businesses. You obviously get more plan features at higher subscriptions but the basic plan is still pretty valuable for the cost.
Cons
Removed contacts should not count toward subscription limits since you pay for more subscribers.
Response from GetResponse
Hi there,
Thank you for sharing your thoughts on GetResponse! We're beyond happy to hear that you found our platform to be a valuable option for your marketing journey.
Regarding your concern about removed contacts counting towards subscription limits, we'd like to clarify that removed contacts are not included in the subscription limits. You can find more information about our pricing structure here: https://www.getresponse.com/help/how-does-getresponse-pricing-work.html
If you have any further feedback or questions, please don't hesitate to reach out to us. We're here to help! 😊
Best,
Mariana
- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Great email marketing and tracking platform
Pros
I use this platform daily it’s so convenient and great for email marketing and tracking. Will always use this. Also pretty affordable.
Cons
There is nothing that I dislike about this.
Response from GetResponse
Hi Taylor,
Big thanks for your positive review! We’re honored to have you as a customer. 😊
Best.
Mariana

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
A true all-in-one marketing software
Take away the poor builders and you have a great software.
Pros
Jam packed with alot of features. The true all in one marketing platform. And I love it
Cons
It's expensive as compared to Systeme.The funnel builder is wack. It's so stressful to useThe email doesn't have much to play with.The funnel templates are not appealing
Response from GetResponse
Hi Ndifon,
Thank you for your feedback! We're thrilled to hear that you find our marketing software jam-packed with features and appreciate its all-in-one capabilities. We hear your concerns about certain aspects of the funnel builder and email features. We're constantly working to improve our platform, and your input is invaluable in helping us enhance your experience. We hope you continue to enjoy the benefits of our software as we work to address these areas of concern.
Warm regards,
Abbie