--- description: Review of NovoClinical Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: NovoClinical | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Dermatology EMR Software](/directory/95/dermatology-software/software) > [NovoClinical](/software/34386/novoclinical-telemedicine) # NovoClinical Canonical: https://www.softwareadvice.ie/software/34386/novoclinical-telemedicine Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/34386/novoclinical-telemedicine?page=2) > NovoClinical is a completely secure, cloud-based system that can be implemented quickly. Reports and templates can be customized with features and fields specific to each practice and/or provider. NovoClinical offers insurance eligibility in seconds, comprehensive demographic input, medical history, medication history and more which populates automatically to the providers’ reports for efficiency of treatment. A Meaningful Use 2015 certified system, users can type, or use the built-in dictation for reporting. The patient portal allows patients to request appointments, review reports, communicate securely, pay their bill online and so much more. In today’s electronic world, patients can receive text reminders, messages, voice calls or telemedicine calls directly from the system. Faxing is paperless and built in eliminating fax machines and cumbersome processes. Labs and other tests are ordered and results returned electronically, dated and mapped to the patient chart. Images can be uploaded or captured, annotated directly into the patient chart. Billing and coding are automated as well. Claims are processed in seconds with the EOBs returning electronically and posted automatically. Primaries, secondaries and tertiaries are tracked, accounted and verified through a comprehensive reporting process. > > Verdict: Rated **4.8/5** by 34 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 34 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NovoMedici - **Location**: Ogden, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Pricing Details**: Scheduling module: starting at $100/provider/month Practice management module: starting at $285/provider/month Practice + Revenue Cycle management: starting at $385/provider/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - AI Copilot - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Audit Trail - Automated Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Clinical Care - Clinical Notes - Coding Assistance - Communication Management - Compliance Tracking ## Integrations (3 total) - FHIR platform - LabCorp Link - Quest ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Dermatology EMR Software](https://www.softwareadvice.ie/directory/95/dermatology-software/software) ## Related Categories - [Dermatology EMR Software](https://www.softwareadvice.ie/directory/95/dermatology-software/software) - [Electronic Medical Records Software](https://www.softwareadvice.ie/directory/8/electronic-medical-record-software/software) - [Medical Scheduling Software](https://www.softwareadvice.ie/directory/18/patient-scheduling-software/software) - [Anesthesia EMR Software](https://www.softwareadvice.ie/directory/92/anesthesiology-software/software) - [Clinic Management Software](https://www.softwareadvice.ie/directory/3421/clinic-management/software) ## Alternatives 1. [Tebra](https://www.softwareadvice.ie/software/1329/kareo-billing) — 3.9/5 (1385 reviews) 2. [Fusion](https://www.softwareadvice.ie/software/395326/fusion-web-clinic) — 4.3/5 (717 reviews) 3. [athenaOne](https://www.softwareadvice.ie/software/1106/athenacollector-athenaclinicals) — 3.8/5 (913 reviews) 4. [RXNT](https://www.softwareadvice.ie/software/26627/rxnt-emr) — 4.3/5 (498 reviews) 5. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (859 reviews) ## Reviews ### "Excellent Potential" — 4.0/5 > **Daniel** | *7 June 2021* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: The availability to customize some things in Novoclinical while still having a "product standard" is what great about the program. Potential is very important in software usage, in my opinion. > > **Cons**: I find lots of things that I'm not sure we are able to use within the software, or if they can be added and sometimes they're too simple (like a mass email) to not understand why they cannot do it. ----- ### "NovoClinical - pros and cons" — 4.0/5 > **Som** | *24 August 2026* | Medical Practice | Recommendation rating: 6.0/10 > > **Pros**: Customer service is very responsive. In this day and age where customer service is becoming more unavailable, it is nice to have customer service that you can reach when needed. I think there EHR does give you value for your money and within reason they try to accommodate your clinical needs as a practice. Recently, they have been rolling out some updates that have improve the visual graphical interface, improved workflows and usability. > > **Cons**: Some of the workflows are clunky and not user friendly. 1.) In reminder notifications, date format is YYYY/MM/DD. We frequently have patients who misread the date and miss their appointments because of that. 2.) From a physician's POV, they would prefer that when they pull up a patient, it acts like a paper chart where there are tabs that take you to all relevant aspects of the patients detail rather than have to close windows and open other windows to access information. 3.) The system frequently has glitches that require you to restart a workflow or log out to log back in. 4.) Patients frequently report that they have issues with the log-in workflow of the patient portal and they have to re-do process. 5.) Even though in the portal there is a feature that allows patients to update their demographics, on the clinic side, we are unable to merge that information. Any attempt to do this, gives you the warning that it will create a "new patient". So, you have to manually update any patient demographic changes which defeats the purpose of the patient updating their details via the portal. 6.) When patients use the portal to upload documents, there isn't an effective error message notification that alerts them to the document type that is accepted. Sometimes patients upload docx files which aren't accepted by the system and on the clinic side, it downloads as a text documents with unreadable text. > > Overall our clinic has a fairly decent experience with NovoClinical. It is not perfect (no system is) but we are able to effectively run our clinical practice with the EHR. ----- ### "Novoclinical" — 3.0/5 > **Trey** | *3 May 2019* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: Low-cost, friendly service/support, a lot of functionality. > > **Cons**: Some errors/issues, not super-easy to use. > > Overall good software for the cost, it seems to be in the early stages of production software. Has every feature you can think of, just some are harder to use or find. ----- ### "A fantastic, customizable EHR that our team loves using daily" — 5.0/5 > **Meir** | *15 July 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: What we like most about NovoClinical is how natural the charting feels. The layout mimics familiar clinical charts, which saves our team a lot of time during busy days. It is highly customizable to our specific workflow, and the customer support team is always responsive whenever we need assistance. It bridges the gap between clinical documentation and practice management perfectly, giving our business excellent return on investment. > > **Cons**: We previously struggled with the font size being too small to read comfortably. However, the system has since been updated, and the font is now larger and much easier to read. > > This software is a vital part of our daily operations. Between the robust platform and a support team that genuinely helps your business succeed, we couldn't be happier with our decision to use NovoClinical. ----- ### "A breath of fresh air ...Thank you Novo : )" — 5.0/5 > **Alauna** | *25 August 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: One of the biggest strengths is the effort to add features that provide meaningful, practical value rather than simply adding features for the sake of having them. For example, the billing functionality automatically posts most ERAs and automatically files secondary claims. These features save our practice a tremendous amount of administrative time and make a noticeable difference in our day-to-day workflow.The support team is another major strength. They are professional, responsive, and willing to work through problems with us. We have also found them receptive to suggestions and requests for improvements. That willingness to listen and make changes gives us confidence that the product will continue to get better. The system is also customizable, which is particularly valuable because every medical practice has slightly different workflows. We appreciate having the ability to adapt the system to our needs rather than being forced into a rigid workflow. > > **Cons**: Tools like the clinical decision (pulls lists of patients based on clinical data) are currently not very intuitive, and the administrative reporting capabilities could be more robust. Workflows involving nurse documentation, fax sorting and history reports (table of contents for chart) are currently being upgraded but formerly weren't as easy to navigate as we would like. That said, many of these issues are being addressed gradually. While they can be frustrating, they do not outweigh the overall value of the product to our practice. > > Overall, we have had a very positive experience with this EMR. What we value most is the flexibility and willingness of the product to evolve. Especially in this healthcare climate, we consider this company a breath of fresh air to work with. For our practice, the combination of flexibility, useful time-saving features, responsive support, and a clear commitment to improvement makes this an EMR we are happy with overall. There are certainly pain points, but they are manageable, and we see them as areas for continued improvement rather than fundamental problems with the product. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/34386/novoclinical-telemedicine?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/34386/novoclinical-telemedicine) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data