--- description: Review of Chaport Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Chaport | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Chaport](/software/344629/chaport) # Chaport Canonical: https://www.softwareadvice.ie/software/344629/chaport Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/344629/chaport?page=2) > Chaport is a cloud-based live chat and chatbot solution for websites that also enables businesses to communicate with clients across various channels such as Facebook, Viber, and Telegram. It provides desktop apps for Windows and macOS, a web-app for all browsers, and mobile apps for Android and iOS devices, allowing professionals to chat with website visitors, even from remote locations. Key features of Chaport include live chat widget, chatbots, knowledge base, integrations with social networks and messengers, detailed visitor info with custom fields, visitor behavior, pre-chat form, notifications, read receipts, chat transcripts, and Secure Sockets Layer (SSL) encryption. Chaport helps companies automate sales and support and offer help 24/7, send automated chat invitations to clients and get more leads, transfer chats to team members, and customize the chat widget by adding specific colors, texts, or photos. Additionally, it lets users share files or images with website visitors, quickly resolve queries using saved replies and typing insights, and gain visibility into missed/incoming chat metrics and working hours through real-time reports. Companies can also use Chaport to create a knowledge base for customers and connect it to an FAQ bot that can automatically answer customer questions using the KB articles. Chaport comes with an application programming interface (API) that allows businesses to integrate the platform with third-party systems. It also has Zapier integration that helps companies to connect Chaport to 3,000+ apps without any programming skills. The product is available on monthly and annual subscriptions, and support is extended via live chat, email, and documentation. > > Verdict: Rated **4.9/5** by 63 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 63 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Chaport - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free: Free forever with an unlimited number of chats. Pro: $19 (paid annually) or $25 (paid monthly). Unlimited: $75 (paid annually) or $99 (paid monthly). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Australia, Brazil, Canada, China, Finland, France, Germany, Greece, India, Italy, Japan, Mexico, New Zealand, Portugal, Russia, Spain, Türkiye, Ukraine, United Kingdom, United States ## Features - AI/Machine Learning - API - Automated Responses - Automated Routing - Autoresponders - CRM - Canned Responses - Chat Transcript - Chat/Messaging - Chatbot - Code-free Development - Communication Management - Customer Communication - Customer History - Customer Support - Email Management - File Sharing - For Sales/Marketing - Geotargeting - Interaction Tracking ## Integrations (10 total) - Ecwid - Google Analytics 360 - HubSpot CRM - Joomla - Meta for Business - Slack - Telegram - Viber - WordPress - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) ## Related Categories - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) - [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software) - [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software) - [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software) - [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software) ## Alternatives 1. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews) 2. [Zendesk Suite](https://www.softwareadvice.ie/software/26892/zendesk-talk) — 4.4/5 (4079 reviews) 3. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews) 4. [Intercom](https://www.softwareadvice.ie/software/378292/intercom) — 4.5/5 (1133 reviews) 5. [Wati](https://www.softwareadvice.ie/software/430256/wati) — 4.6/5 (203 reviews) ## Reviews ### "Excellent - it just works\!" — 5.0/5 > **Tom** | *22 August 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Really reliable software - love the automated chat pop-ups > > **Cons**: Would be nice to be able to change the chat icon ----- ### "Easy to install and use." — 5.0/5 > **Nick** | *6 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I tried a couple of Live Chat plugs for my web. But finally chose Chaport. > > **Cons**: Im very satisfied with Chaport. Installed by WordPress to my website. Download APP for ISO. It's all easy and free. Just WOW\!\! ----- ### "Simple live chat solution" — 4.0/5 > **Luis** | *20 September 2018* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: The best things about Chaport are: - Really easy set-up - Easy to use - Mobile app to chat with website visitors - Clean backend platform - Customisation of chat - Able to decide when/where to show chat - Improves visitor engagement - Customer support responds promptly > > **Cons**: What I don't like about Chatport is: - Really limited options - Limited mobile app, not optimised for iPhone X - No option to include knowledgebase as other live chats do - Sometimes the conditional logic fails to work > > Chaport is a simple live chat solution which has provided my business with a straightforward way to communicate with potential customers through my website. Although it could be improved in may ways, with more functionalities, I believe it is a great software if you're only looking to offer your website visitors a chance to communicate with you more quickly and easily. Great for new leads. ----- ### "Chaport is wonderful" — 5.0/5 > **Billy** | *1 March 2022* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Students love the fact that they can get a hold of me in various ways, whether in person, by phone, email, and chat. They especially like the chat option because unlike email, it's in real time; and unlike the phone, it doesn't product anxiety. I really like Chaport because it's easy to use, both for me and for my students, and the customer support team at Chaport are, and have been, extraordinary in their kindness, patience, and going out of their way to understand and help with any questions that have come up. These days, when customer support from many other organizations has become almost non-existent, Chaport truly stands out as extraordinary. > > **Cons**: I can't think of anything that I don't like about Chaport. I suppose I could selfishly wish everything was free, but that would be a shortcoming on my part, not theirs since they too have to make a living. > > My students have benefited by having access to me for real-time help, and the access is easy since it isn't device or platform specific. I have benefited by the satisfaction of helping my students, and by the fact that I can use numbers to quantify how exactly I've helped students with their learning. ----- ### "Chaport is the best" — 5.0/5 > **Ghazwan** | *28 November 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: in addition to all implemented good features and user-friendly interface , Chaport is providing its services world wide . no banned countries or regions \!\! i used another software once and i lost lots of clients . after investigation the software was not showing on their side because of USA sanctions .so clients move into another service same as my service and i lost them . when i started using Chaport . most of them come back . > > **Cons**: User friendly . no banned countries , ease of use , well managed Admin panel so u couls find who works more hours , who has bad rate or good rate ...etc ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/344629/chaport?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/344629/chaport) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data