--- description: Review of Eldermark Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Eldermark | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Nursing Home Software](/directory/4690/nursing-home/software) > [Eldermark](/software/344899/eldermark) # Eldermark Canonical: https://www.softwareadvice.ie/software/344899/eldermark Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/344899/eldermark?page=2) > Eldermark’s comprehensive software is built for the business of senior living. Centralize and connect all your senior living software like EHR, EMAR, resident engagement, marketing, billing, and more onto one platform. Make informed decisions quickly and accurately with data-driven insights, built-in analytics, and a simple, connected user interface. Eldermark is built to help senior living operators, investors, and management groups increase revenue, enhance care, simplify work, and create more meaningful resident outcomes. Visit eldermark.com to experience the transformative power of centralized, simplified software, and predictive analytics. > > Verdict: Rated **4.6/5** by 37 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 37 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Eldermark Software - **Founded**: 1991 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing Details**: dependent upon the software modules implemented - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Planning - Activity Tracking - Admissions Management - Alerts/Escalation - Alerts/Notifications - Appointment Management - Assessment Management - Attendance Tracking - Audience Targeting - Audit Trail - Automated Scheduling - Billing & Invoicing - Calendar Management - Campaign Management - Care Plan Management - Charting - Claims Management - Client Management ## Integrations (9 total) - ActiveDEMAND - Caretime - EasyShifts - Espresso - GroveMenus - Notify - OnShift - ServiceTrac - eMenuCHOICE ## Support Options - Phone Support - 24/7 (Live rep) - Chat ## Category - [Nursing Home Software](https://www.softwareadvice.ie/directory/4690/nursing-home/software) ## Related Categories - [Nursing Home Software](https://www.softwareadvice.ie/directory/4690/nursing-home/software) - [Assisted Living Software](https://www.softwareadvice.ie/directory/3950/assisted-living/software) - [Long Term Care Software](https://www.softwareadvice.ie/directory/4533/long-term-care/software) - [Electronic Medical Records Software](https://www.softwareadvice.ie/directory/8/electronic-medical-record-software/software) - [Healthcare CRM Software](https://www.softwareadvice.ie/directory/393/healthcare-crm/software) ## Alternatives 1. [ECP](https://www.softwareadvice.ie/software/448947/ecp-ehr) — 4.6/5 (176 reviews) 2. [WellSky Long-Term Care](https://www.softwareadvice.ie/software/208942/netsolutions) — 4.8/5 (21 reviews) 3. [Curenta Assisted Living Software](https://www.softwareadvice.ie/software/516473/Assisted-Living-SaaS) (0 reviews) 4. [PointClickCare EHR for Senior Living](https://www.softwareadvice.ie/software/112728/senior-living-core-platform) — 4.7/5 (63 reviews) 5. [AL Advantage](https://www.softwareadvice.ie/software/72903/al-advantage) — 4.3/5 (74 reviews) ## Reviews ### "Eldermark Support Positive Exerience" — 5.0/5 > **Steve** | *19 May 2025* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: Quick and efficient solution to my issue, through the eldermark support system. This was an issue that could not have easily been solved without the knowledge on the back end of the support tech person. > > **Cons**: Nothing really ... every time I get support assistance, I tend to learn something new that is useful. > > Very satisfied with the overall experience. Biggest challenge is to have all staff and users to slow down a bit and USE the support to solve issues or challenges and then SHARE the knowledge with others ... we are all so busy serving our seniors. ----- ### "Eldermark Experience" — 5.0/5 > **Lori** | *3 September 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The ability to obtain just about any type of data to support the clinical arena > > **Cons**: The legacy version is not web based. It is cumbersome and it is not intuitive. I understand there is a web based version that is in beta testing. Looking forward to when this will be ready for general use. > > My customer experience contact-\[sensitive content hidden\] has been great. She understands the needs of the community and works with communities to get their needs med. Anytime I have a concern, \[sensitive content hidden\] is there to assist. ----- ### "Eldermark Clinical EHR Functionality / User Support Feedback" — 3.0/5 > **Patricia** | *1 December 2021* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: The eMar is user-friendly and offers lots of options. The Assessment w/ Pts driven Level of Care has a good customizable process to capture services in a detailed manner. > > **Cons**: It is a deficit that Service Minder is not web-based. The user interface is antiquated because of it and certain functionalities can't be used. Download documents in the lease setup which creates users to have to use a partial paper process. > > I have worked with Eldermark for 20 years so it has been a work in progress, building relationships, and sharing experiences. I love the support model because it provides a quick resolution while the user is on the all with the support person. I feel my experience and knowledge is respected. Eldermark and Ecumen can work together to come to a common ground on requests. I have had times where I think Eldermark has not explored the needs of their clients enough and sometimes seems to wait for the user to ask where certain things are. Examples: AL Licensure 8/1/21 Not prepared to create a lease, SA, and additional addendums with a full electronic signature. The e-signature that was there was not fully functional. Not prepared to add the new MN Client Rosters until we asked. They are ready now and in use. We always have had lots of assistance when we reach out. \[SENSITIVE CONTENT\] have been wonderful to work with. We can be honest and respect what we share. ----- ### "IT Functionality" — 4.0/5 > **Kevin** | *15 May 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Eldermark’s ability to address specific business concerns and make meaningful updates to address them is appreciated and impressive. We feel if our needs are not currently being met they will be eventually. Eldermark makes us feel our needs are valid and let’s us know if and when improvements to address our needs will be implemented. > > **Cons**: Some major updates take longer than we hope and underutilization of their tools on our part may reflect confusing UI or training. > > I feel like Eldermark is the best and most cost-effective tool that fits our current business needs and grows to meet the future needs of our company at the time that is appropriate. I can’t imagine more useful software for senior living, independent living and, memory care communities to use that fits exactly those needs. ----- ### "Eldermark the tool we use for everything AL" — 4.0/5 > **Patience** | *23 November 2021* | Executive Office | Recommendation rating: 8.0/10 > > **Pros**: Being the person that does almost all the installation, training and follow-up tech support on the software at are corporate office, I can tell you that I have worked in every area of the software. From entering in prospects and moving in a resident to setting up new users, I have done it all. Eldermark has been a dream to work with, user-friendly for all types of employees, excellent customer service and my support team are always available with the answers I need. The IT team is always working with me on upgrades, personalization of their tools and just overall support of the software. Their top management is even willing to step in and be a part of the team, they seem very involved with the day to day. To me customer service is the most important thing, everything else is trivial and can be worked thru. > > **Cons**: The only thing that we are really struggling with this, is not being able to do some kind of live or alert charting that can be accessed anywhere. With so many of our staff working at multiple locations, it would make it alot easier to be able to review any chart updates from anywhere. > > Overall, its been great working with Eldermark and their team. We find more and more uses for the software everyday, but mainly use it for Marketing management and Resident Charts. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/344899/eldermark?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/344899/eldermark) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data