---
description: Review of Benchmark EHR Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Benchmark EHR | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [e-Prescribing Software](/directory/1568/e-prescribing/software) > [Benchmark EHR](/software/345391/benchmark-systems-ehr)

# Benchmark EHR

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> Designed for healthcare organizations of all sizes, Benchmark EHR is a cloud-based solution that helps streamline electronic medical records management via e-prescribing, patient charts, coding assistance and more. The platform allows medical professionals to see more patients, easily document interactions, access medical records, diagnostic data and more at the point of care. It allows users to access information anytime, anywhere with our browser-based solution, so there’s no expensive hardware or software to install, update, or maintain. Additionally, Benchmark EHR also provides end-to-end implementation services and a variety of support and training options ensuring your entire staff has the knowledge and confidence to utilize your new EHR system.
> 
> Verdict: Rated **4.7/5** by 39 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 39 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Benchmark Solutions Inc.
- **Location**: Lynchburg, US
- **Founded**: 1978

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Appointment Management
- Appointment Scheduling
- Calendar Management
- Charting
- Clinic Interoperability
- Coding Assistance
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Decision Support Systems
- Document Management
- Document Storage
- E-Prescribing

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [e-Prescribing Software](https://www.softwareadvice.ie/directory/1568/e-prescribing/software)

## Related Categories

- [e-Prescribing Software](https://www.softwareadvice.ie/directory/1568/e-prescribing/software)
- [Electronic Medical Records Software](https://www.softwareadvice.ie/directory/8/electronic-medical-record-software/software)
- [Web-Based EMR Software](https://www.softwareadvice.ie/directory/120/web-based-emr-software/software)
- [Medical Tools](https://www.softwareadvice.ie/directory/4527/medical/software)
- [Dermatology EMR Software](https://www.softwareadvice.ie/directory/95/dermatology-software/software)

## Alternatives

1. [Tebra](https://www.softwareadvice.ie/software/1329/kareo-billing) — 3.9/5 (1365 reviews)
2. [AdvancedMD EHR](https://www.softwareadvice.ie/software/1018/advancedmd-advancedemr) — 3.6/5 (464 reviews)
3. [RXNT](https://www.softwareadvice.ie/software/26627/rxnt-emr) — 4.3/5 (498 reviews)
4. [athenaOne](https://www.softwareadvice.ie/software/1106/athenacollector-athenaclinicals) — 3.8/5 (910 reviews)
5. [BestoSys](https://www.softwareadvice.ie/software/32077/bestosys) — 4.8/5 (293 reviews)

## Reviews

### "Best EHR System" — 5.0/5

> **Brandace** | *2 August 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Benchmark EHR is very easy to use. Training new employees has become a breeze with this software.
> 
> **Cons**: I have been using this software for about 8 months. I have not experienced any issues.
> 
> Overall I think this is great software for any medical practice large or small.

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### "BILLING APPLICATIONS REVIEW" — 4.0/5

> **SUSAN** | *5 August 2021* | Medical Practice | Recommendation rating: 7.0/10
> 
> **Pros**: BEING ABLE TO ADD TO ICD-10 CODES AND CPT CODES IS QUICK AND EASY.  DOWNLOADS FROM INSURANCE COMPANY PAYMENTS AND TRACKING PAYMENTS
> 
> **Cons**: THERE ARE TIMES THE SITE IS VERY SLOW BUT THAT COULD BE DUE TO INTERNET SERVICES IN THE AREA
> 
> BEST THING IS THE STAFF AT BENCHMARK WHO ARE ALWAYS VERY WILLING TO HELP WITH AN ISSUE

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### "User for over a year and complete disappointment" — 3.0/5

> **Brandon** | *11 November 2017* | Medical Practice
> 
> **Cons**: Every question asked is answered with that costs money as the first statement. Very click heavy.
> 
> DO NOT RECOMMEND\! Used System due to joining already established practice. Seems everyone in the area has it and has nothing great to say about it except PM&#10;Very pricey and not the most user friendly. It is incredibly click heavy. For instance, to fill out a GYN exam takes 19 clicks including 6 drop down menus. Any change to this is considered an additional service. &#10;Training on the system is sub-standard. &#10;Currently switching to a new EMR.

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### "Best Customer Support" — 5.0/5

> **Gail** | *13 April 2022* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Our company has been with Benchmark since we opened our practice.  They have always provided us with the best customer support.  We are a small practice , so I can't speak to the EMR system because we just don't use it.  I like that they have the ability to create customized reports.  I like the ease of use when posting patient services and payments as well as insurance payments.  I also appreciate the ability to easily edit a charge or payment.
> 
> **Cons**: Some of the reports give you information you don't need.
> 
> Our overall experience with benchmark has been very positive.

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### "issues that need to be addressed" — 4.0/5

> **binky** | *18 July 2018* | Medical Practice | Recommendation rating: 5.0/10
> 
> **Pros**: easy to use. Support team is a big pro for us. Responds immediately, has real answers. If not for support team, we would not be so positive
> 
> **Cons**: updates cause too many problems  no communication too many outages not able to fix prescription eligibility  must be away of finding out from sure scripts what the problem is  this is a real problem and needs to be addressed
> 
> lack of communication when things go wrong&#10;you must keep providers updated with regular emails no apology for last fiasco which cause undue problems overtime for staff and difficulty for providers

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/345391/benchmark-systems-ehr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/benchmark-systems-ehr-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/345391/benchmark-systems-ehr> |
| en-GB | <https://www.softwareadvice.co.uk/software/345391/benchmark-systems-ehr> |
| en-IE | <https://www.softwareadvice.ie/software/345391/benchmark-systems-ehr> |
| en-NZ | <https://www.softwareadvice.co.nz/software/345391/benchmark-systems-ehr> |

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