--- description: Review of ZENOTI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ZENOTI | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Pilates Studio Software](/directory/4185/pilates-studio/software) > [ZENOTI](/software/346187/zenoti) # ZENOTI Canonical: https://www.softwareadvice.ie/software/346187/zenoti Page: 1 / 53\ Next: [Next page](https://www.softwareadvice.ie/software/346187/zenoti?page=2) > ZENOTI is a cloud-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable reports all in a centralized database that delivers a consistent, unified experience across multiple locations. Customers can access touchless technology such as online booking, self-check-in, digital forms, and queue manager, all designed to elevate the experience, reduce wait times, and eliminate unnecessary touch. Mobile POS moves the Point-of-Sale experience to the service chair and empowers employees with access to everything at the touch of a button on their personal mobile device, including revising invoices and taking payments. ZENOTI delivers world-class service 24/7, 365 days a year, supporting tens of thousands of transactions every day for over 30,000 spas, salons, medspas, yoga, and fitness studios in more than 50 countries. The team is committed to driving growth, maximizing profits, and achieving customer satisfaction. Monthly subscription pricing is available. > > Verdict: Rated **4.4/5** by 1291 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 1291 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Soham Inc dba Zenoti - **Location**: MERCER ISLAND, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$300.00 - **Pricing Details**: For accurate pricing, contact Zenoti directly. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Cambodia, Canada, France, Hong Kong SAR China, India, Malaysia, Netherlands, New Zealand, Norway, Philippines, Singapore, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Before & After Pictures - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Class Management - Class Scheduling - Client Database ## Integrations (8 total) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Pilates Studio Software](https://www.softwareadvice.ie/directory/4185/pilates-studio/software) ## Related Categories - [Pilates Studio Software](https://www.softwareadvice.ie/directory/4185/pilates-studio/software) - [Medical Spa Software](https://www.softwareadvice.ie/directory/3851/spa/software) - [Retail Inventory Management Software](https://www.softwareadvice.ie/directory/30/inventory-management-software/software) - [Mac EMR & Medical Billing Software](https://www.softwareadvice.ie/directory/426/mac-emr/software) - [Spa Software](https://www.softwareadvice.ie/directory/2596/spa/software) ## Alternatives 1. 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I was pushed to leave a positive review over and over. It was the only what they’d leave me alone. ----- ### "Thank you Zenoti Team for an OUTSTANDING experience" — 5.0/5 > **Austin** | *4 August 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: 1. The initial EMR review with \[sensitive content hidden\] was informative and easy to understand. 2. After electing to move forward with Zenoti, we were set up with Trivia, Femi, Vamsi, Yash, Anurag, and others to help handle our implementation process. They made sure that the transition was as smooth as possible and that we remained on track throughout the process. 3. Any comments, questions, concerns, or changes were met head-on. Responsiveness was almost immediate and helped to keep the ball rolling at all times. 4. There is a great amount of training on how to use the system at all levels of any organization. The training is guided and tailored to your position in the organization. It can be a little repetitive, but the repetition helps to really drill down and understand how to use the system. 5. We now have access to online booking and better capability for follow-up on cancelled/missed appointments and marketing strategies. > > **Cons**: It is hard to find something that I did not like about Zenoti. I would say all the capabilities in the system can be a bit overwhelming, but that is mostly due to the system being much more capable than > > Working with the Zenoti team has been a breath of fresh air\! From the initial EMR review with \[sensitive content hidden\], and everyone else who was hands-on during the implementation process, everything has been wonderful. As with any new central operating system, the implementation process was not without challenges (mostly on our end), but the Zenoti team was always there to answer any questions we had. The weekly check-ins allowed our team to stay on track with the ongoing changes to our system and helped to clear up any confusion. Additionally, there is ample training on how to use the system at all levels of any organization. We now have access to online booking and better capability for follow-up on cancelled/missed appointments and marketing strategies. We are now a little over 2 months past our go-live date and are really feeling the benefits from the change. I cannot thank the Zenoti team enough\! We are so excited to see how Zenoti continues to provide benefit and unlock our practice's full potential in the future. ----- ### "Thank you zenoti team" — 5.0/5 > **Ana** | *20 April 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I’ve been using this software for over 2 years, it’s easy and has everything a salon owner needs to succeed in the industry. > > **Cons**: It’s very complex and sometimes difficult to remember all the functionality of the software, but the support team are always available to help. ----- ### "Powerful Platform, Strong Support" — 4.0/5 > **Natalia** | *31 July 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Zenoti offers a lot of customization and brings many parts of the business into one platform, including bookings, services, payments, packages, memberships, gift cards, and marketing tools. It is especially useful for a spa business with different services, classes, and hotel-related needs. The customer support team has also been helpful when we needed guidance. > > **Cons**: Zenoti can feel overwhelming at the beginning, especially without proper onboarding or guidance. Because the platform has many features, some processes are not always intuitive, and it can take time to understand where everything is and how to configure things correctly. Some AI/help responses can also be outdated, so we sometimes still need to confirm with support. > > Overall, Zenoti has been a powerful and useful platform for managing our spa operations. It helps centralize bookings, client information, payments, services, packages, and marketing in one place. While there is a learning curve at the beginning, once the system is set up properly, it offers strong customization and better visibility into business data, client activity, and daily operations. ----- ### "Zenoti is an important part of our business" — 5.0/5 > **Joanne** | *26 August 2026* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: We’ve been using Zenoti for the past four years, and it has become an essential part of how we operate and manage our growing business. What we love most about Zenoti is that it goes far beyond a basic booking system. It provides a comprehensive, customizable platform that can be tailored to the unique needs of our business as we continue to grow. From managing our team and payroll to tracking expenses, monitoring income, and generating detailed business reports, Zenoti gives us the operational oversight we need to make informed decisions. Equally important, we’ve appreciated the personalized level of care and support from the Zenoti team. They take the time to understand our business and help us find solutions that work for our specific needs. As our team and operations have expanded, having a centralized system that brings everything together has given us greater organization, visibility, and control. Zenoti has truly become an important part of our day-to-day business operations and our continued growth. > > **Cons**: While we’ve had a very positive experience with Zenoti overall, there are a few areas where we feel there is room for improvement. Zenoti can be on the more expensive side, and we’ve occasionally felt that additional features or upgrades come with extra costs. For example, when we wanted to upgrade our Webstore ourselves, we were surprised to be quoted an additional fee for the upgrade rather than being able to manage it independently. We also appreciate that Zenoti is constantly innovating and introducing new technology, including its AI Receptionist. However, we find it a little frustrating that the AI Receptionist currently has limitations when it comes to texting clients, especially since texting is such an important part of communication and appointment management for our business. Overall, we appreciate Zenoti’s comprehensive platform and continued innovation, but we would love to see more flexibility around pricing, greater ability for businesses to make certain changes independently, and more robust communication capabilities within the AI tools. > > love their comprehensive system, its great and always innovative. We’ve been using Zenoti for the past four years, and it has become an essential part of how we operate and manage our growing business. What we love most about Zenoti is that it goes far beyond a basic booking system. It provides a comprehensive, customizable platform that can be tailored to the unique needs of our business as we continue to grow. From managing our team and payroll to tracking expenses, monitoring income, and generating detailed business reports, Zenoti gives us the operational oversight we need to make informed decisions. Equally important, we’ve appreciated the personalized level of care and support from the Zenoti team. They take the time to understand our business and help us find solutions that work for our specific needs. As our team and operations have expanded, having a centralized system that brings everything together has given us greater organization, visibility, and control. Zenoti has truly become an important part of our day-to-day business operations and our continued growth. ----- Page: 1 / 53\ Next: [Next page](https://www.softwareadvice.ie/software/346187/zenoti?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/346187/zenoti) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data