--- description: Review of Botsify Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Botsify | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Support Software](/directory/4658/customer-support/software) > [Botsify](/software/346659/botsify) # Botsify Canonical: https://www.softwareadvice.ie/software/346659/botsify Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/346659/botsify?page=2) > Botsify is a real-time live chat platform for business. With Botsify, engage your visitors in seconds, send personalized messages, and offer assistance via chatbots, anytime you are busy. Integrate your website with Botsify, Facebook Messenger, and email to manage all communication channels from one place. > > Verdict: Rated **4.6/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 32 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Botsify ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Usage Based - **Pricing Details**: Please contact Botsify for pricing details. - **Target Audience**: Self Employed, 2–10, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile) - **Supported Languages**: Afrikaans, Arabic, English, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI Copilot - AI/Machine Learning - Activity Tracking - Automated Responses - Autoresponders - CRM - Canned Responses - Chat/Messaging - Chatbot - Client Portal - Contact Management - Customer Communication - Customer History - Customer Support - Customisable Templates - Dashboard - File Sharing - Generative AI - Interaction Tracking - Knowledge Base Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software) ## Related Categories - [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software) - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) - [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software) - [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software) ## Alternatives 1. [Chatbase](https://www.softwareadvice.ie/software/426065/chatbase) — 4.3/5 (73 reviews) 2. [ChatGPT](https://www.softwareadvice.ie/software/412748/chatgpt) — 4.4/5 (404 reviews) 3. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews) 4. [Botsonic](https://www.softwareadvice.ie/software/436579/botsonic) — 4.8/5 (81 reviews) 5. [Wati](https://www.softwareadvice.ie/software/430256/wati) — 4.6/5 (207 reviews) ## Reviews ### "Botsify is an amazing AI chatbot building platform\!" — 5.0/5 > **Puneet** | *11 September 2021* | Professional Training & Coaching | Recommendation rating: 9.0/10 > > **Pros**: I was looking for an AI chatbot so that I or someone from my team don't have to be present all the time to reply for customer queries, Botsify does that job quite well, I just have to create story blocks and media blocks based on my products and predicted queries, That's it, If you spend time and do this properly, you can replace human with a chatbot that is there as your company representative for 24x7x365. No one human can do that what AI chatbot can, 90% of the queries can be solved by bot, Botsify allows you to live chat as well, to take over the conversation anytime, The other good thing about botsify is that you can train your chatbot for new or predicted queries to answer better in the future. What I like most about Botsify is • Various Prebuilt chatbot templates to choose from as a starting point • Usability: Instinctive drag and drop feature helps you create a chatbot without coding. • Can be used for multiple platforms: Facebook Messenger, WhatsApp, Skype, Telegram, Slack, SMS and Web Chat. • Multilingual Support • Ability to Live chat, If you want to replace bot with human anytime jump in the conversation to take over • Detailed Analytics \& reports • Third-party integrations > > **Cons**: Things that I would like botsify to improve in the future: • UI/UX need lots of improvements • Sometimes Chatbot takes time to load on the website > > Botsify is an amazing no-code bot building platform that allows you to build a conversational chatbot in less time. I love that I can easily create a chatbot for my Facebook page, website, and more. Also, the platform is super easy to use and a great choice for a beginner looking to create an automated chatbot. ----- ### "Platform for building chatbots faster and with minimal coding knowledge." — 4.0/5 > **Srilal** | *18 June 2023* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Botsify offers several features that make it easy to use for beginners and professionals alike. User interface is clean and the drag-and-drop template creation makes it easy to get started. Botsify needs minimal coding knowledge to get started. It can be integrated with social media platforms such as Facebook Messenger, Slack, and WhatsApp. > > **Cons**: the pricing may be a bit steep for some businesses. ----- ### "Botsify functionality" — 4.0/5 > **Cliff** | *21 May 2023* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: It's user friendly. When using it, it's easy to work with it. > > **Cons**: At first I didn't know how to set up. But they have a good documentation that really helped me out. > > The experience was and it's still good. ----- ### "An Intuitive Chatbot Builder" — 5.0/5 > **Alex** | *19 May 2021* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: I felt compelled to write this review. I've been intimidated by the idea of creating an AI chatbot because the task seems daunting. Immediately upon logging into Botsify, I felt calmed by their intuitive design and streamlined UI. This platform is very robust and has more functionality than I will need. However, I value the simplicity and ease of use with Botsify. The builder enables you to upload a logo/avatar, welcome message, and colors very easily. This makes it feel like a branded chatbot immediately. Brand recognition and consistency are significant to my business, and Botsify nails it. Concerning the response options, they are near limitless but organized in a way that you can find or create the responses you need very quickly. Direct your visitor to a help page on your site, send them to a product page, or enable them to book an appointment. There are conditional redirects where if a visitor asks to speak with a human, you can direct that conversation to your inbox and answer via email. I'm very impressed with the options available and the ease of implementation. Also, there is a live test button that takes you to your bot to see the immediate changes - I love this\! It makes training your chatbot a fun and easy experience. > > **Cons**: Just like any technology, there is a learning curve with Botsify. Thankfully, they have a comprehensive training section and a fantastic setup wizard. I've even found their YouTube channel to be a great resource. ----- ### "My experience with Botsify" — 5.0/5 > **Eddy** | *8 June 2023* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: Botsify keeps things simple and easy. You don't need to be a tech whiz to create your chatbot. With their drag-and-drop interface, you can design your bot's conversation flow in a jiffy. No headaches, just smooth sailing. > > **Cons**: Botsify aims to be user-friendly, but let's be real, even the coolest platforms can have a learning curve. It's like picking up a new instrument—you need a little practice to rock it. Some users may found it took a bit of time to get into the groove and master all the features of Botsify. > > As a content creator, my experience with Botsify was a game-changer\! When I first started using Botsify, I was blown away by how easy it was to create and customize chatbots without any programming knowledge. The user-friendly interface made it a breeze to design conversational flows and set up automated responses. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/346659/botsify?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/346659/botsify) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data