About My PT Hub

My PT Hub is an online web and mobile application, which enables personal trainers, coaches and gym owners to manage their clients by creating customisable training and nutrition programmes, whilst tracking their progress and achievements. My PT Hub's unified platform includes workout library, nutrition database, live streaming, admin management, messaging and more.
My PT Hub Software - My PT Hub marketplace
My PT Hub Software - My PT Hub live streaming
My PT Hub Software - My PT Hub workouts
My PT Hub Software - My PT Hub marketplace - thumbnail
My PT Hub Software - My PT Hub live streaming - thumbnail
My PT Hub Software - My PT Hub workouts - thumbnail

My PT Hub pricing

My PT Hub has a free version and offers a free trial. My PT Hub paid version starts at €20.00/month.

Starting Price:
€20.00/month
Free Version:
Yes
Free trial:

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My PT Hub Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 2,642 View all reviews
Justin B.
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
3
Customer Support
0

5
Reviewed on 16/10/2018

Imperfectly perfect for my business

It allows those who didn't have access to me to now have my programs in their hands. Their workout and schedule platform and the way it's set to sell packages is amazing, as I've sold several programs through the app for online training. The video library and exercise descriptions are barnone above the rest.

Pros

With other software like Trainerize, which is lacking in features, as well as MindBody, which charges way too much for their price tiers [I'm a one man operation. Can't justify their prices which are tiered toward entire gyms with members.

PtHub isn't perfect. The exercise library is redundant, but they do allow you the option to tweak to your needs. I've asked the last two years to implement a caloric needs calculator [which is a simple code job] to no avail. That's the only issue I have, which would make it much more easy for my clients.

The ability to add files to "schedules" doesn't work, as most clients never can access the file, as it doesn't show up in their "my files" section.

Not user friendly in the least, from both ends. Although the client UI has improved drastically since.

However, this app and software is the best bang for your buck on the market. I probably will switch after my final renewal as my business grows, to a better platform which hopefully has a more user friendly interface for my customers.

That being said, implementing sessions, workouts, nutrition plans, etc. is easy. The clients love, like or tolerate the app. Nobody hates it.

I give it 5 stars because it's the best price for my needs at the moment, and I'd recommend it over all other software options because of all the features you get for the pricing.

Cons

Cons listed in the above section, but there are software glitches throughout the app from the trainer side. Clients' workouts just disappear after they log them. The app crashes randomly on their end.

Response from My PT Hub

Hey Justin, firstly I would just like to say thank you for taking the time to write an in depth review!

My PT Hub has over 7,500 exercises, however, if there are any you are unable to locate, you can always create your own custom exercise with your own video :)

https://support.mypthub.net/knowledgebase/how-can-i-create-a-custom-exercise-2/

When you add a files to a schedule, this will not show on the clients file section, this will just appear on the schedule on the day for the clients to download. My PT Hub will be making some very large changes over the coming months which may really benefit you as a trainer and your business.

We will be sure to keep you posted on any updates that become available.

Please also remember that if you need any help or would like to discuss any of these issues you are having, please do book an appointment to speak to one of our team!

https://support.mypthub.net/book-an-appointment/

Replied 24/10/2018
Eric E.
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/4/2021

Easiest app to use for Online Trainers

Pros

Very user friendly. I didn’t even go through the tutorial and it was super easy to figure out how to use the app for my clients and they seem to have an easy time with it as well.

Cons

There’s a few unnecessary steps I see. Like I put together a library of workouts I then attach to clients “appointments” which is their workout, but there’s also an option to assign a workout to a client but then I would still have to attach it to an appointment, I didn’t think it was a negative really just seems like an unnecessary feature for my use.

Response from My PT Hub

Thank you for taking the time to write your review, Eric, it is much appreciated!

If you head over to our support portal, you will be able to check our FAQ's, contact our support team and even raise any feature requests.

https://support.mypthub.net

Replied 27/4/2021
Stewart K.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 1/8/2020

Cheaper doesn't mean better

Overall I am extremely disappointed with this product, especially as the trial version was completely different to the paid version I paid for. I only stuck with it due to cost and the fact I had already inconvenienced staff and clients to transferring across. Although the support team are quick with replies, they are unwilling to come to any agreements or answers when asked about the differences in the scheduling. They are extremely difficult to deal with, and when requesting a refund for the year of product I will no longer be using, I have been denied and ignored. Very unprofessional.
If anyone is looking at using this app, my advice is don't bother, spend the extra cash on a good app.

Pros

It was cost effective. This is the only benefit to this second rate app.

Cons

The inability to change session times from hours to 45 mins, cheap looking interface, not user friendly at all. Lots of clients had issues using the app and saving information.

Response from My PT Hub

On mypthub V3, you can create a session for whatever duration that you would like, so it is no longer a default!

I have attached a link below which will show you a bunch of videos I have created, not just to show you the features, but also how to best use them

https://www.mypthub.net/getting-started/

Replied 7/8/2020
Fabiola G.
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/5/2021

Vision Changer

MYPTHUB makes it easy for me to navigate and monditor my clients whenever and whererever . I am able to recieve notification on their updates, set up their schedule for them to succeed and become more confident and independent when it comes to their health and fitness.

Pros

I love how im able to get notifications when my clients complete a workout. I am able to be more flexibile with having clients in person and via the app. They are able to become smarter at learning the names of exercises and how to preform them properly

Cons

I dont like how I am not able to adjust someones calendar or view the entire thing to make adjustments.

I dont going back and forth with programing and workouts like how if im making a program, i have to make a workout first instead of making it with the program section.

I dont like how if a program starts and a client misses a workout they plan continues, i think it should give few days pause time once they notice the person hasnt been loggin in on top of the coach checking in. I think it would be good if the clients can select days they want to workout and then be able to have to orkout generate within the days they have available based on their goals

Response from My PT Hub

Thank you so much for taking the time to write an in depth review, Fabiola.

If you head over to our support portal, you will be able to check our FAQ's, contact our support team and even raise any feature requests!

https://support.mypthub.net

Replied 28/5/2021
Tyhe E.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/6/2021

I've finally found the best platform

IT's a great platform, the support crew are fantastic, the speed of reply and support from them is second to none, and they understand when I get a little lost in the middle of something.
Putting things together quickly, and concisely is easy, and I save hours the the week because it's so quick to use.

Pros

It's very easy to put a programme together, fast and clear. The layout is perfect for my clients to follow and understand, and of course the video demos are great for when I am not physically with a client.

Cons

It can be a little complicated to set up packages and attach files then view them. So patience is required, but I'm sure it will be improved soon enough.

Response from My PT Hub

Great to hear, Tyhe!

Within your account under the 'Marketplace' there is the. Blueprint 101 which is a 9 part series that will show you how you can set up your online business, which may really help.

Replied 11/6/2021

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