4.8
Overall rating
Reviews

4.8
Overall rating
Reviews

About DreamClass

DreamClass is a school and classroom management solution designed to help educational institutions, such as schools, colleges, dance studios, language academies and more, manage operations. The platform, which is deployed within the cloud, provides tools for managing students, attendance, grades, teachers, finances and other operations. With the DreamClass school management system, educational organizations can track student admissions, monitor student progress, track payments and more. Students are assigned a personal student portfolio, which includes information such as contact information, grades, attendance and payment history. Payments can be tracked and logged as paid, pending or overdue. DreamClass offers a student and guardian portal, which allows parents and students to access information including timetables, financials and more. DreamClass pricing scales depending on the number of students and custom quotes can be provided to schools with over 300 students. Support is provided via an online form and searchable knowledge base.
DreamClass Software - Create an online representation of your classes, group students into classes, assign teachers and enjoy flexibility in all administrative tasks involved in class management.
DreamClass Software - Empower your school with DreamClass's new LMS functionalities! Easily upload and share learning materials for each class, connecting students and guardians seamlessly. Elevate your educational experience today!
DreamClass Software - Easily create gradebooks for all of your school subjects. Retain gradebooks as an administrator’s responsibility; or, alternatively, delegate that task to teachers, holding them responsible for any gradebooks pertinent to classes assigned to them.
DreamClass Software - Create student profiles and manage a long list of student-related processes, such as admission, performance, attendance and students’ financials, in a smart way.
DreamClass Software - Streamline your financial management, by monitoring all related transactions, such as student fees, installments and teachers’ payments, in one place.
DreamClass Software - Streamlined admission management that digitizes, automates and upgrades all aspects of the admission process cycle.
DreamClass video
DreamClass Software - Create an online representation of your classes, group students into classes, assign teachers and enjoy flexibility in all administrative tasks involved in class management. - thumbnail
DreamClass Software - Empower your school with DreamClass's new LMS functionalities! Easily upload and share learning materials for each class, connecting students and guardians seamlessly. Elevate your educational experience today! - thumbnail
DreamClass Software - Easily create gradebooks for all of your school subjects. Retain gradebooks as an administrator’s responsibility; or, alternatively, delegate that task to teachers, holding them responsible for any gradebooks pertinent to classes assigned to them. - thumbnail
DreamClass Software - Create student profiles and manage a long list of student-related processes, such as admission, performance, attendance and students’ financials, in a smart way. - thumbnail
DreamClass Software - Streamline your financial management, by monitoring all related transactions, such as student fees, installments and teachers’ payments, in one place. - thumbnail

DreamClass pricing

DreamClass does not have a free version but does offer a free trial. DreamClass paid version starts at US$44.00/month.

Starting Price:
US$44.00/month
Free Version:
No
Free trial:
Yes

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Browse DreamClass Reviews

58 of 58 reviews
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Gareth
Gareth
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 4/1/2024

Feature-Packed at a Great Price.

Amazing so far! The product is easy to navigate, and the support has been responsive.

Pros

DreamClass is very feature-packed student information management system at an amazing price. It combined a lot of functionality that was previously distributed across different spreadsheets and apps. It allows us to unify everything from application, to classroom management, to grading, and communication.

Also, the customer service has been top-notch and extremely responsive.

Cons

Some features are limited, or not implemented in the way that would work best for our type of program, but customer service has been extremely helpful in doing things on the back end for us, and even taking our suggestions to the development team as feature requests.

Alternatives Considered

Gradelink and PowerSchool

Switched From

Google Forms and Jotform

Reasons for Switching to DreamClass

Provided most of the features we required at an amazing price; and a lot more options for customization as needed.

Response from DreamClass

Gareth

Thank you very much for your review!

The DreamClass Team

Replied 9/1/2024
Misti
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 20/12/2024

A Great All-in-One System

[sensitive content hidden], and the team at DreamClass have been super supportive and friendly. They helped us set up our educational enrichment program (classes, pod tutoring, and private tutoring) so that we could start using DreamClass for the second semester. DreamClass is definitely a learning curve for us, but it is a valuable tool.

Pros

DreamClass imported student, teacher, and parent information from a CVS file. It helps with our admissions process, and it gives teachers a place to set up grades and attendance.

Cons

The email templates and recurring lessons are hard to edit. I also wish it could integrate with QuickBooks.

Laurie
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

3
Reviewed on 2/11/2021

All in one portal

Pros

I am able to keep all student information in one portal, such as lesson plans, quizzes, and invoices.

Cons

Would like for the portal to be able to enroll the student

Response from DreamClass

Hi Laurie,
We're glad to hear that you are enjoying the ease of use of our product and its value for money!
We are happy to confirm you can enroll students in your DreamClass account one by one or with a csv file. Check out our quick video that demonstrates all the steps: https://www.awesomescreenshot.com/video/5928980?key=1316635f32ed25efd92b12e9c1e29d0a

We put customer experience and satisfaction as our priority, and if there is any way we can improve our customer service kindly share your feedback with us at [email protected]

Have a beautiful day and thank you very much for your review,
Lids

Replied 31/1/2022
Mladenka Aleksija
  • Industry: Higher Education
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/11/2024

Customisable Platform and Supportive Team

Overall, we find the interface to be user-friendly and straightforward, making it easy to navigate. The customisability of the platform is a significant advantage, and we are very grateful for the nice and supportive team that they are.

Pros

- The platform is highly customisable, allowing us to tailor it to my specific needs and preferences.
- The team behind DreamClass is incredibly friendly and supportive. They are always available to help with any questions or issues that arise.
- We appreciate their openness to suggestions for new features. It’s clear that they are committed to continuously improving the platform and are willing to integrate user feedback.

Cons

As a relatively new platform, there are still some features that are missing. However, their proactive approach to enhancement means that this is not a major issue. Their eagerness to improve makes up for any shortcomings.

Alternatives Considered

Classter

Reasons for Switching to DreamClass

Unfortunately, we could not find the same language regarding the missing feature of exam registration.

Response from DreamClass

Mladenka,

Thank you for your thoughtful review!

We're thrilled to hear that you find DreamClass highly customizable and our team supportive and responsive.
Your feedback is invaluable, and we’re committed to continuous improvement to meet your needs.

Thanks for choosing DreamClass—we’re excited to keep growing with you

Replied 18/12/2024
Melissa
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 6/3/2024

Great option for small schools!

Pros

One stop shop for gradebook, parent communication, school calendar, annoucements, and invoicing. I love the customer service and the easy to use platform and it can be customized for your individual school. When issues have come up, the support team will get on a call with you and show you how to navigate or fix any issue you are having.

Cons

I wish they would have up-to-date tutorial videos for the initial set up. Some of the videos that I watched on the initial setup and tried to follow were not able to be implemented and my experience was different than I thought it would be. I think having a step-by-step system that new users can follow would be great.

Alternatives Considered

Google Forms, CANVAS and FACTS

Reasons for Choosing DreamClass

We wanted to make a switch to a cloud based system and have the ability to input outside of a server. We wanted families to have mobile access.

Switched From

Google Workspace

Reasons for Switching to DreamClass

The appearance was modern and the tutorial was easy to use and there were videos using the product. The customer service was very helpful.

Response from DreamClass

Thank you Melissa!

We have now launched a complementary onboarding service where new customers can follow a customized and tailored plan based on their needs.

We are so grateful to work with you and your school.

Have a beautiful day
DreamClass Team 🌸

Replied 7/3/2024
Denna
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 12/12/2024

Educational Programs will LOVE DreamClass!

We love DreamClass! It has been a positive experience and the training has been efficient and productive.

Pros

DreamClass allows our educational program to have a one-stop solution for registration, attendance, communication, gradebook, and calendar events! It has been a huge blessing to Anchor Enrichment Academy and we have enjoyed the setup process.

Cons

There are some minor issues with the forms and invoices, but we are working with the team to get them sorted out.

Response from DreamClass

Thank you, Denna! We’re so glad DreamClass has been a blessing for Anchor Enrichment Academy. We appreciate your feedback on forms and invoices and are working to improve. It’s great to hear our features meet your needs—thank you for choosing us! 😊

Replied 30/12/2024
Trina
  • Industry: Primary/Secondary Education
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/1/2025

Game-Changer for Private Schools

Lida is the best communicator and is always available to walk me through new processes. DreamClass has truly simplified our administrative tasks, allowing us to focus more on what matters most — our students and their spiritual growth. We highly recommend it to other small schools

Pros

The platform has made managing student records, attendance, and fee tracking much more efficient.

Cons

I wish their was a mobile app that teachers, students, and families could use

Debbie
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/12/2024

Customizable and Professional

The software is easy to get up and running. The work flow makes sense. The help staff are extremely knowledgeable, responsive, and easy to work with.

Pros

The UI is intuitive and looks modern and professional. Most features are customizable, both in labeling and sometimes even functionality. The price is reasonable given the functionality you get.

Cons

So fare I haven't run into any significant negatives.

Alternatives Considered

Classe365

Reasons for Switching to DreamClass

Price, UI is professional and modern and intuitive, ease of use, customizable
Carmen
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/11/2024

Phenomenal Company!

DreamClass has been a dream to work with! The communication and effectiveness of each staff member is remarkable. If you have an issue, you can email the staff and a response is generated within an hour or you can set up a zoom meeting. [sensitive content hidden] is such an amazing and smart young women. She makes you feel at home even though your miles away. You need to check this company and when in Greece visit! l can also be reached for more information. You will not go wrong as an education institution, because all your needs will be met.

Pros

The personal attention and positive vibes each time we meet. This is a very professional company with an impressive staff.

Cons

There is nothing we don't like, just wish we can live in Greece:)

Response from DreamClass

Carmen,

Thank you so much for your heartfelt feedback!

We're truly grateful for your kind words and are thrilled to hear about your positive experience with our team.

It’s our pleasure to provide personal attention and effective communication to meet your needs.

Your support means the world to us, and we’d love to welcome you to our Greek Branch someday! Thank you for recommending us so warmly—it’s an honor to work with you.

Replied 28/11/2024
Abdullah
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 17/4/2024

DreamClass Review!

Great support staff that are always willing to consider new features and improve functionality. They take feedback even from smaller clients and are always willing to accommodate. Custom features implemented at a single request; great internal dynamics between support, sales, and tech teams.

Top notch!

Pros

Great support and sales team! Overall, the navigation and flow of the platform are great and getting better very frequently. New features are getting implemented frequently and there is a lot of new admissions and billing functionality allowing us to use DreamClass as our all-in-one school management platform.

Cons

There are sometimes some minor UI and flow bugs. Sometimes, there's a generic error "has associated data" which can be difficult to trace down, but the support staff is typically able to resolve it.

Certain features are not accessible to edit from the admin end and have to be implemented by DreamClass staff.

Response from DreamClass

Thank you for your thoughtful review! We're thrilled to hear that you're enjoying DreamClass and finding our team helpful. We appreciate your feedback on the UI issues and the "has associated data" error – rest assured, we are continuously working to improve and streamline our platform. Your insights are invaluable for our ongoing enhancements. Thanks for being a part of our community!

The DreamClass Team!

Replied 19/4/2024
Ian
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/5/2024

Review of Dreamclass

Pros

DC is great for organizing and sharing student records. At first, DC had some templates for school records (gradebooks, schedules, etc.) that make sense for most schools, but didn't make sense for us since our school functions slightly different from most. However, DC was able to accommodate our needs by making small adjustments that made a big difference for us.

Cons

Dreamclass is simple to use, but not necessarily intuitive. Fortunately, they are eager to help, and once you understand the logic behind it, it's easier to navigate.

Response from DreamClass

Thank you Ian for your kind review!

We make continuous efforts to make the system more intuitive through a series of user interviews! We are committed to making the system the easiest SIS in the market.

Have a beautiful day
The DreamClass Team

Replied 31/5/2024
Pip
  • Industry: Performing Arts
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/5/2024

Very responsive support

Very positive experience of support from the team who are super helpful and responsive

Pros

It is intuitive to users and does not require an IT expert to set it up

Cons

The US language labels do not correspond well to our set up

Response from DreamClass

Thank you for sharing your positive feedback!

We are thrilled that our educational model and pricing structure fit your needs effectively. It's wonderful to have you as part of the DreamClass community, and we look forward to supporting you further as you continue to grow.

The DreamClass Team!

Replied 29/5/2024
Rosario
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 29/4/2024

Initial Review

Very Good and look forward to the new fixes and upgrades to the overall look.

Pros

It was intuitive and simple to use and implement

Cons

Hours of operation is based on Greek time. Service was great when they were available to respond via support/chat. However, I didn't mind the 24 hr turnaround knowing that's expected with the time difference.

Some functions are still being upgraded and can only be implemented by support and not given as an option to the administrator.

I'd like there to be a home dashboard for families that can be decorated and customized by administrator with icons such as: WEEKLY MEMO, CALENDAR, FIELD TRIP, etc.

Response from DreamClass

Thank you Rosario for the 5 star review and your invaluable feedback!

Our UI team has already taken your feedback into consideration and we will do our best to incorporate these in our next product upgrade!

Thank you,
The DreamClass Team

Replied 20/5/2024
Ana
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 29/4/2024

Great software

Pros

The quick response of the team.
The way they work to improve and listen to our needs.

Cons

The fact that when a student is inactive in a class, and it still counts on the list.

Response from DreamClass

Thank you Ana for the 5 star review! It means a lot to us :)

For the number of students, we will give you a new tool to separate the active from inactive in the class to avoid any further confusion.

The DreamClass Team <3

Replied 20/5/2024
Lynna
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 6/3/2024

I’m pleased to recommend dreamclass to you

The staffs are well cooperated. they are willing to improve. The gradebook and report cards are something difficult for teachers to use, due to the grade standards difficult to match. Hope we can get the matched one soon

Pros

Tuition Invoice, attendance, students information guardian information

Cons

Gradebook & report card
The gradebooks not very easy to use
Like the grade is not so flexible to set up to meet different subjects and grades requests

Response from DreamClass

Thank you Lynna for your excellent review!

It is very important to us that teachers enjoy using the gradebook and we will add more capabilities in the coming quarter.

Our Customer Success Team will inform you soon about the new enhancements.

Have a beautiful day :)
DreamClass Team

Replied 7/3/2024
Verified Reviewer
  • Industry: Primary/Secondary Education
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/9/2023

Great Product and Support Team!

For our foundling school, DreamClass has been a God-send. It has all the features we need, is much more user-friendly than competitors, and the price point allows us to have features that we wouldn't have been able to afford with our previous company. For reference, we paid five times as much with another company, and that was just the first installment with them, and for only online registration (and their system was not at all intuitive to use). With DreamClass, we get online registration, classroom management, grade book, parent communication, invoicing, online payment processing, and more.

Pros

Classroom management, grade book, online registration/enrollment, invoicing and online payments.

Cons

Not as feature-rich as I would like, but the support team is incredibly helpful and responsive. I brought up one item I'd like to see added, and a few weeks later got an email that it is now implemented. Some of the workflows are not as simple as they could be, but overall, these are minor issues.

Response from DreamClass

Thank you for taking 5 star review :)

We are on a mission to democratize the School Management Software so every school can optimize their operations from enrollment to graduation.

Thank you again for your invaluable feedback
The DreamClass Team

Replied 5/10/2023
Aws
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
5

4
Reviewed on 18/4/2024

Review for Dreamclass

Pros

One of the most beautiful things in dream class is the design and the UI of the website.

Cons

Lack of functions that make things easier, sometimes these little details make so much difference

Response from DreamClass

Thank you Aws for your kind review!

The DreamClass Team

Replied 22/4/2024
Mark Anthony
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/7/2024

Dream Class Review

It was great experience since we have the dreamclass in our automation campaign.

Pros

I like how they considering the clients request for some tailoring. They have good after sales support.

Cons

So far we are sastified with the services

Response from DreamClass

Thank you so much for your five-star review!

We're thrilled to hear that you're satisfied with our tailored services and after-sales support.

Your feedback means a lot to us.

Have a beautiful day
DreamClass Team

Replied 26/7/2024
Liz
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/11/2023

The Brighton Academy

A positive experience of a concise system that has great support to the product as and when needed.

Pros

Great customer support, any issues are answered the same day and a solution is always found.

Cons

Could do with some filtering options but this is being discussed and is ongoing to be added in hopefully to our system.

Response from DreamClass

Thank you Liz!

We are delighted to see your review and we are committed in providing the best service to our customers.

Replied 22/11/2023
Yevstakhii
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/5/2023

My expirience of use DreamClass

DreamClass offers a user-friendly interface that makes it easy for teachers, students, and parents to navigate and use the platform. The intuitive design and clear instructions contribute to a smooth and seamless user experience.DreamClass focuses on personalized learning, allowing me to tailor my lessons and activities to meet the individual needs and learning styles of students. The platform provides flexibility to create custom lesson plans, assessments, and interactive activities that engage students and promote active learning.Users can engage in discussions, participate in group projects, share resources, and exchange messages through the platform. This fosters a sense of community and encourages active engagement in the learning process.But I also have expressed a desire for more integrations with other educational tools and platforms

Pros

1. Interactive features: DreamClass includes a range of interactive features such as games, quizzes, polls, and discussions that engage students and make learning more fun. These features promote student participation and help teachers gauge student understanding and progress.2. Collaboration and communication: DreamClass allows teachers, students, and parents to communicate and collaborate easily through a variety of channels, including chat, video conferencing, and messaging. This enhances engagement and helps build strong relationships between students, teachers, and parents.3. Flexibility and accessibility: DreamClass provides flexibility in terms of when and where students can learn. The platform is available on multiple devices, including laptops, tablets, and smartphones, allowing students to learn from anywhere and at any time.4. Analytical tools: DreamClass provides teachers with analytics and insights to track student performance, attendance, and progress. These insights help teachers tailor their teaching approach to improve student learning outcomes.

Cons

Limited integrations: I have expressed a desire for more integrations with other educational tools and platforms. Seamless integration with existing systems, such as student information systems or learning management systems, is important for data synchronization and a streamlined workflow.

James
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/9/2023

Immediate Success with DreamClass

I am very pleased with DreamClass. Working with [sensitive content hidden] has made our experience seamless.

Pros

DreamClass was very easy to get started with, and the customer support ([sensitive content hidden]) has been incredible. She scheduled calls in advance with our admin team, mapped out for us what we needed to do so that we could be ready to launch our new school

Cons

They have a calendar that integrates with the schedule and classes, however it is clunky and not helpful for our model of schooling. Often I don't know exactly what to do inside the platform, but when I email for help (again, [sensitive content hidden]) I get a response within a few hours.

Alternatives Considered

FACTS

Reasons for Switching to DreamClass

Pricing

Response from DreamClass

Thank you James for your 5 star review! :)

We appreciate your time and feedback and we will improve the admin journey so it is easier for you to navigate.

Thank you
The DreamClass team

Replied 5/10/2023
Tem
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/11/2023

Simplicity at its finest

As the audience we educate is consisting of adult people, DreamClass gives the fully handling of an online custom class which is pretty easy to use especially for our students, even for those who are not high experienced users of online tools.

Pros

Having a custom class management online tool enables us provide really fast the education we need with the features we want to our audience.

Cons

No cons at its use, just some features that do not adapt in our case.

Response from DreamClass

Thank you very much!

Replied 22/11/2023
Clay
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/8/2023

Shillington Review—Super easy and fantastic customer support

We came into DreamClass off the back of a very clunky, and old Student Information System. Having the ability to take control of what we wanted with DreamClass was fantastic. Also, the customer service is top-notch and integrate changes really quickly!

Pros

The ease of use. DreamClass's UI is fantastic. Registering students is simple, and the ability to have specific application forms with deposits integrated is a breath of fresh air!

Cons

Maybe too many options! DreamClass has a lot of options and maybe can be a bit daunting when beginning on boarding.

Response from DreamClass

Clay, Thanks so much for taking the time to leave us a 5-star rating ! We are so grateful! We understand new beginnings can be difficult when learning a new software and this is why we have built a thorough implementation process. Every customer has a dedicated Onboarding plan with a Customer Success Manager to make the implementation a piece of cake.
Thank you for your feedback
DreamClass Team

Replied 22/9/2023
Mark
Mark
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/9/2023

Best Software for MidSize School

Pros

DreamClass is cloud-based and requires no infrastructure of your own to set up and maintain. It is also very user-friendly, with a clean and intuitive interface.

Cons

Limited LMS features, like creating quizes and exams.

Response from DreamClass

Mark, thank you for your 5-star review. We are excited to share that within the next quarter, we will release more LMS features such as content in the lessons. Thank you for communicating the importance of this feature for your school.

Replied 22/9/2023
shahid
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 15/6/2023

Best software support

The admission and attendance process is very smooth and easy to track now

Pros

You can set up classes, and add students by importing existing Excel sheet. The support was brilliant; if Lids was not there to support us to implement the software, we might have given up and may have cancelled the subscription.

Cons

Sometimes, it may feel somehow restricted ( duplicate classes and data)

Response from DreamClass

Shahid, Thank you so much for your 5 star review!
We are so grateful you appreciate our Customer Support. Staying human and staying close to our customers is what sets us apart.
Regarding your feedback on duplicate classes, this is indeed a pain but in case you have created duplicate classes we can save you time by deleting them for you. Simply contact your Customer Success Manager at [email protected]

Replied 21/6/2023
Eyab
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/5/2023

Excellent educational application

More than 12 student information management systems have been tried, but Dreamclass was distinguished by its service, team, simplicity of operations and ease of use.

Pros

The most important characteristic of the Dreamclass application is the ambitious team that is keen to support its customers immediately and urgently

Cons

There are no negatives at present, but the presence of a mobile application may be an opportunity for improvement that contributes to the spread of Dreamclass more widely.

Response from DreamClass

Thank you Eyab! We are so happy to see our Customer Service stands out

The mobile app, is such a good suggestion and it will be available very soon. Stay tuned and have a beautiful day

Replied 29/5/2023
Batsheva
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/2/2023

DreamClass is great!

Excellent immediate setup, easy to use, affordable, fantastic customer service, responsive to our requests

Pros

We are a small but growing private high school in our third year. Considering next year's graduating class, we realized that we needed to upgrade from storing everything haphazardly to having a streamlined electronic program that will comply with regulatory requirements and allow us to have everything organized in one place. The previous systems we used for school management were disorganized and inefficient. Due to our small size and limited funds, we knew we needed a simple and affordable option. DreamClass was the perfect solution and has so far been working very well in all areas.

Cons

We have certain aspects of our school structure that do not exactly align with DreamClass. This causes some kinks here and there in using the application for our unique community. However, nothing drastic so far that is preventing us from utilizing the system in the way we need it.

Melissa
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/3/2023

Wonderful Customer Service

I would recommend DreamClass to others. They are attentive to your needs and willing to go the extra mile for your organization.

Pros

The customer service is outstanding! I have never worked with a company that will not only email you in a timely manner, but they will hop on a zoom call and personally work through any issues that may arise. Hands down - great experience so far with DreamClass.

Cons

I have nothing to comment in this section.

Response from DreamClass

Melissa,
We are overjoyed to read your 5-star review! Thank you for your kind words and for supporting our product/service. We truly appreciate your feedback and are always striving to improve.
We will continue to work hard :heart:
The DreamClass team

Replied 13/4/2023
Michaela
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 22/3/2023

Thank you for making my tasks easier!

All info in one place, where as before we had a clunky system of several different platforms.

Pros

I like that is makes my job a lot easier compared to all the data entry and emails I used to send most are automated now. Instead of using 2-3 different platforms to collect student registration, collect payment and make contact with parents, all 3 of these are done in one place. The Dreamclass team has been so helpful!!!!!!!!!!!!

Cons

I would love to have had a training video or manual to go over basic tasks and then also one that goes into detail about other features. There is so much that dreamclass can do and I didn't know about any of it until I asked. It would be nice to have some materials to look over on my own rather than having to always reach out.

Response from DreamClass

It's so wonderful to read that DreamClass is making your job easier! This is our mission!
For your feedback on the training videos and tutorials, some useful spaces to look at are: https://support.dreamclass.io/portal/en/kb/dreamclass and our YouTube videos https://www.youtube.com/channel/UCv1tMxNngD-MeaZroM11M8g
More tutorials will be added soon and we will be reaching out to our Customer Base via our newsletter.
Have a beautiful day
The DreamClass team

Replied 24/3/2023
Terri Lynn
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 8/5/2023

Review of DreamClass from Costa Rica

Overall, our experience with DreamClass has been good.

Pros

This is our first year to use DreamClass. Their customer service is great as they are quick to respond and try their best to fix or create a solution to any issue.

Cons

As with any software, there will be issues that arise that there is no solution.

Response from DreamClass

Lynn, Thank you for your 5-star review. This past year it's been a pleasure supporting your school and we are looking forward to working with you in the next years to come Muchas Gracias

Replied 15/5/2023
Ira
  • Industry: Primary/Secondary Education
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/3/2023

Great school management software with responsive support

By implementing Dreamclass we have streamlined our processes at the school, reduced data entry and increased transparency of account management to reduce errors. Overall a great boost to business productivity.

Pros

Onboarding was easy enough with the great support from Dreamclass. We were able to shape the software to fit our needs and the tech team in Dreamclass even accommodated small requests for our business and locale.

Cons

Minor things did not suit our school, such as monthly billing cycles for invoices. The invoice system is a little rudimentary and we would love to connect the system via API to a more robust accounting software, but this does not outweigh the benefits we have received from implementing an online invoicing system to begin with.

Alternatives Considered

QuickSchools.com, openSIS and Classe365

Reasons for Switching to DreamClass

It had the right features that suited our school's needs, at a great price point

Response from DreamClass

Ira thank you very much for your feedback! We are extremely grateful you appreciate our efforts.Our team is designing an easier invoicing mechanism and it will be released in 2023 as well as more advanced API options.We will continue to work hard to meet our Customer's Requirements.Thank you very much,
The DreamClass team

Replied 24/3/2023
Karen
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/4/2023

I love DreamClass!

As a new university, we required a student information system to run efficiently. The first information system we contracted with was not a good fit for John Melvin University as it was designed for K-12. We used it for one semester while immediately searching for something else. During that search, we encountered DreamClass. DreamClass has offered several modifications, at every level, to ensure this system will work for our school. As a bonus, they also initially set up courses/programs. That is something we had to do ourselves in the original system. I would recommend DreamClass to any school looking for a student information system.

Pros

DreamClass is easy to use. They are quick to make modifications when needed.

Cons

There is nothing I dislike about DreamClass so far.

Response from DreamClass

Karen, Thank you for your kind words and for taking the time to leave a review.

Replied 13/4/2023
Caralee
  • Industry: Education Management
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 9/5/2023

Product has helped my client registration

I have had outstanding customer support with this software.

Pros

I like how I can send out a link to potential clients and they can sign up for classes without help from me! I like how I can contact and entire class of students easily through the software

Cons

I have run into trouble with parents signing back into their accounts after initial registration.

Response from DreamClass

Caralee thank you for you 5 star review !

DreamClass is on a mission to support every small school in the States and to help streamline their administrative processes.

Replied 15/5/2023
Ruthie
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 26/3/2023

Recommend Dreamclass

Pros

All data is in one place - it makes keeping records of students easy. Making changes to registration is pretty simple.

Cons

I wish there was a way to embed our schedule into the registration process, so parents register by clicking on a class in the schedule to register.

Response from DreamClass

Ruthie thank you for your great review! We are thankful you would recommend DreamClass to other customers.
For the calendar view of the registration, please note that we will be providing this shortly and inform you as soon as this is available.
Thank you for using DreamClass :)
The DreamClass team

Replied 29/3/2023
Ahmar
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/3/2023

Best School Management Software

Excellent!!

Pros

The ease to understand and use the software.

Cons

Not that I can think of at this moment. The team is doing a great job,

Response from DreamClass

Shokran for the fantastic review!We are glad you enjoy the DreamClass product and Service .We hope you continue to enjoy using it!
The DreamClass team

Replied 24/3/2023
Caitlyn
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 30/11/2022

Affordable, accessible & wonderful customer service!

Working with DreamClass has been amazing; their customer service (shout out to Lids!) is better than any other product I've worked with, and it was definitely one of the main reasons we went with DreamClass over other products. Most issues we have come up with have been immediately brainstormed and troubleshooted by the DreamClass support team, and they have made so many custom fixes for us. Everything we have asked for they have worked on and provided. They are constantly updating the platform and adding more features so it gets better and more expansive each day!

Pros

We are a small nonprofit afterschool program with about 200 students, some in-person and some online.School periods, courses, and classes are all easy to create, enroll students in, and manage. Attendance is easy for our teachers to complete and on the admin side, it is easy to get reports on daily absences and student attendance summaries.Student profiles allow for UNLIMITED custom fields (other products charge per custom field), which was useful for us as we ask a lot information of our youth (demographic, short answer, health information, learning accommodations etc) and that information is helpful for us to have visible on the student profile. Billing is connected to Stripe and is easy to set up. Invoices can be created and sent manually or automatically on a variety of schedules. Payment schedules can easily be set up for monthly, one-off, or periodic fees, and there is no limit to the number of fees/payment plans created. It is easy to pull reports of unpaid, overdue, or uninvoiced payments. Transcripts are easy to create and download from completed courses. Student information is kept in the system (creating an automatic alumni database) and there is no maximum number of student profiles or accounts. Product is intuitive and even our less-tech-savvy staff have learned how to use it quickly. I would write more but I am running out of characters!

Cons

DreamClass launched an Admissions tool this summer. It is helpful to have a form that links directly to class enrollment, but there aren't quite enough form building options for our needs. We are still using Formstack for our main registration form then bulk uploading student data through a CSV file.Similarly, there is a gradebook on DreamClass, but there aren't great ways to upload files, create assignments or quizzes, or collect homework assignments through the platform. We are still using Canvas as our Learning Management System, then uploading the final grades to DreamClass to create transcripts. I would love to see DreamClass make their LMS portion more robust or allow for integration with Canvas.

Reasons for Switching to DreamClass

DreamClass is more affordable, has better customer service, and is structurally more inclusive than these other products.Example: DreamClass allows for unlimited custom fields and does not require certain fields such as race or sex. In contrast, one alternative product only allowed for a dropdown of ~5 racial categories, based on the U.S. census groups. If we wanted to add our own custom race/ethnicity category to better reflect the reality of our students, we would have to pay something like $100 per field. Gender was defined as Male, Female, or Prefer Not to Say, not allowing for non-binary or other groups to self-identify. DreamClass fields are open and can better reflect the needs of each organization and their student population.Further, the DC team helped us to make some custom fields only visible to the student and administration. For example, some of our youth use different pronouns in our program than they use with their families. DC helped us to have 2 fields - one pronoun field that was visible just to students/admin, and one that was also visible to families.DC customer service is far more respectful and responsive than my interactions with these other platforms. There is no limit to how many trainings or conversations you have with the support team (some alternative solutions charge per hour). Lids is always willing to jump on a call or answer emails with any questions and meet with any team members!

Response from DreamClass

What a review!
Thank you so much for taking the time to give us such a detailed overview of your experience with us! Small non-for-profit organizations are the heart of DreamClass. In 2023 we will invest in making our Assignment & Homework management more robust and offering advanced admission settings. We will make sure to keep you and your team updated.

Replied 12/12/2022
Lucia
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/9/2022

Extremely satisfied.

We are a small fashion school, we have less than 100 students. The courses become popular during the last years, and we had trouble to manage attendance, class records, admissions, calendar, etc. While looking for a school CRM we found DreamClass, it is suitable for us because, being a small company, we can not afford to customize a big CRM. Other companies offer much more detailed-specific software, but is not suitable if you have only few students.
After some interviews with different companies, I did the trial with Dreamclass, and has no doubts about it. We found Dreamclass easy to set, easy to use, and (very important) user-friendly. The platform was not available in Italian, and they did all the translations in less than a month. Highly recommend it!

Pros

Other CRM have grey - complex interface that is not suitable for young students, DC is intuitive and easy to set. The customer service is excellent, if I have a problem or if I don't find something they fix immediately or send me a video tutorial. Students and teachers have access to their own area, which is easy to use and that is an important feature. I am overall happy with the platform, I will probably add the online payment anytime soon.

Cons

If I want to be very, very demanding, it could have some integration regarding expenses and some economic aspects. Right now we use another software, and it would be comfortable to have an all-in-one. But this is not, by far, a reason to change DreamClass. At the end, it is a school management software and does it job VERY well.

Response from DreamClass

Hello Lucia

Thank you for your review!
It is our pleasure to hear your valuable feedback.

We are happy you are enjoying the DreamClass experience.

We will seriously consider the expense management and come back to you with updates.

The DreamClass team

Replied 27/9/2022
Brandon
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 18/8/2022

Great Platform for Schools and Events

Overall DreamClass is a great platform. The support is top-notch and extremely responsive, the cost is reasonable for the platform you are getting, and it does much of what existing SMS platforms offer. If you are at a larger institution with hundreds of students, there might be more manual admin work you have to do since some of those automated / quick-use features are absent, but once it's running it'll take care of you.

Pros

DreamClass offers a lot of bang for your buck - classroom or event registration, detailed user data, customizable admissions forms, a well-respected and secure payment option (Stripe integration), and great classroom management and attendance-taking ability. Teacher usability is very important for us, and the fact that our staff were able to utilize said features without much training necessary was super helpful. Parent portal information is also expertly laid out and easy on the eyes. Additionally, the tagging feature is extremely helpful for teachers and admins to organize their classes, students, parents and school resources.

Cons

Some automation features are missing, such as autopayment for invoices, quick-unenroll options for students, the ability to combine unenrolling a student with erasing their invoices and fees (all these must be done separately), the ability to mass-accept applications, and the ability to refund invoices from within DreamClass (must be done outside in Stripe), robust Excel reporting tools, or the ability to archive old periods / classes. A lot of these features, however, are in development so this review might be outdated by the time you are reading it!

Kelly
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/11/2021

Hit The Easy Button With Dream Class Student Management System

My overall experience is rated a 10! I searched for a system for months that was easy and affordable, signed up and tried it for free, received the demo and became a paying customer! So glad I did and would recommend it!!!

Pros

Both my daughter and I love the easy maneuverability of Dream Class as a student management system and the simplicity of the program. I received excellent customer service from [SENSITIVE CONTENT] as she trained both my daughter and I on the system! I highly recommend Dream Class to any institution whether you are an online school or a traditional brick and mortar school.

Cons

I love the product and have not found anything that I didn't like.

Alternatives Considered

CANVAS, Blackboard Learn, Twine and Jupiter

Reasons for Switching to DreamClass

It was super easy and affordable!

Response from DreamClass

Kelly, we are so grateful for your 5-star review. Thank you for sharing your rating with us and the Capterra community

Replied 15/4/2022
Jamie
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 19/9/2022

Great and Inexpensive School Management site!

Overall, this is a wonderful school portal and has been a HUGE success for our school! I'm so happy with it and recommend it to others!!

Pros

DreamClass is so easy to use and was easy to learn! I love that it is extremely customizable to our school needs, and it is an easy platform for parents, teachers and admin to communicate with each other! The financial invoicing makes it so easy to have everything in one place, and with the Stripe portal, parents can easily access their invoices! I hope to have some sort of way to set up automatic payments for parents so it's even more easy for them to use! Lids has been a HUGE help and is so quick to respond with advice or videos on how to navigate any problems or questions that might arise.

Cons

I know that there is a lot of development going on, I hope to see in the future better report generators as far as gradebooks and information go. I don't particularly love that when you pull bulk reports, such as grading or transcripts, that it comes out in a spreadsheet that doesn't make very much sense to parents if they were to look at if first glance.

Response from DreamClass

Thank you Jamie for your kind feedback ! There are new reports available for parents via the parent portal in pdf and not in excel. We hope you find this useful.

Replied 22/9/2023
Patricia
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/7/2021

Simple, Streamlined, Sleek . . . And Affordable!

Amazing! The folks at DreamClass have been great to work with. They are personal, knowledgeable and helpful. I can't speak to the needs of a large organization, but for a small organization, DreamClass is the perfect solution!

Pros

1. Affordable monthly subscription, even for small organizations. No huge set-up costs.
2. Simple, intuitive, and immediate set-up. Try it yourself with a simple free trial. Then seamlessly convert to a paid subscription. No sunk set-up costs. No risk!
3. Beautiful and intuitive user-interface.
4. Excellent and responsive customer service.
5. New features rolling out regularly.

Cons

Some features are still in development.
For our purposes, the current implementation of certain features (grading, scheduling) is rudimentary.

Response from DreamClass

"Patricia,

Thank you for taking the time to write a review!

We are happy you chose DreamClass over your inhouse solution! Having a cloud solution can really remove the hustle of maintenance and the cost associated with it :)

We have exciting news about the Schedule and the Gradebook:

1)School Calendar: You can set up recurring lessons for your entire school year, with just a few clicks. Here's a quick video (1:45s) https://youtu.be/4JhyvhhbhqI
2)Gradebook: In DreamClass you can now enter your student's grades (numerical & letter grades), calculate average and weighted average final scores and lastly build your gradebook templates.
Here's a quick overview (3:48s): https://youtu.be/6n8pPjP8Ag0

All of your input is valuable for our team and we are grateful for your feedback as this the right path to customer focused growth <3

Have an amazing day
DreamClass Support team"

Replied 15/4/2022
Joel
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 2/4/2022

DreamClass Review (BESTuition)

Our overall experience with DreamClass is very positive, the way that we are able to track students and use our scheduling is far better and more efficient than the way we were doing this before.

Pros

The features that are most impactful are the scheduling, attendance monitoring, lesson reviews, and class management. Once you have received the one to one training to use and tailor it for your company the product has been fairly easy to use with little complication. Most of the integration was easy to do, hopefully the rest of our staff feels the same way.

Cons

There were a few changes that needed to be made in order for us to use the system to our advantage. For example, the way that we would classify classes and subjects is different to how it needs to be done on DreamClass as our company is smaller and differs to the average school. The only areas that appear difficult are the ones that we have not needed to use or have not yet used, such as the grading system for our students. As mentioned before the integration was fairly easy to do, however there were little challenges as the features designed for a school have to be used differently for our company as we focus more on one to one tuition.

Response from DreamClass

Joel,

Thank you for your review!

We are happy you are enjoying your experience with DreamClass and we will continue to build features that make the administration of your school easier!

As we understand many schools like yours provide 1:1 tutoring we will be delivering a 1:1 scheduling set up very soon. Stay tuned :)

About the gradebook set up, we provide a quick walk through in this Youtube video : https://www.youtube.com/watch?v=6n8pPjP8Ag0

What's amazing and will save you valuable time, are gradebook templates! If you have a specific template for your courses you can create a gradebook template and assign it to multiple classes.

Have a beautiful day
DreamClass Support Team

Replied 15/4/2022
Amy
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/1/2022

User-friendly software, fairly priced, and stellar customer service and support!

Stellar experience in every way. They care about getting it right for us - meeting our current and future needs.

Pros

The DreamClass program is an efficient program that is easy to learn and use. This is the first Student Management Program for our school and it seems to fit our needs so well now, and will continue to do so as we grow. What has been the foundation of our excellent experience with DreamClass has been the stellar customer service by [SENSITIVE CONTENT] and the DreamClass support team. [SENSITIVE CONTENT] has been there with us every step of the way and her support has been invaluable in our feeling comfortable with the program and all its features. They've proven that they are partners with us, improving features as we've made suggestions or requests.

Cons

As with any new program, there were the usual start-up challenges as DreamClass and our school synched up, but nothing unexpected or unusual. Once again, the DreamClass team was steadfastly by our side to ensure that our setup was exactly what we needed for our school.

Response from DreamClass

Thank you, Amy, for taking the time to share your feedback with our team :)

Replied 20/4/2022
Emmett
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 2/8/2022

DreamClass is a Dream Come True

Using DreamClass has been a great experience. The software is affordable but able to do everything we needed to have a successful summer school program. My favorite aspect of the company is the customer service. My point of contact, Lids, was always quick to reply and help solve any situation we encountered. The DreamClass team was able to customize our report cards that worked best for our school. I'm truly impressed at how quickly our problems were solved. I have never experienced such great service in the field of education. I will definitely be using DreamClass for our next summer school session.

Pros

The software was easy to navigate, customizable, and had many features needed for our summer school program.

Cons

There were some glitches in the system. However, DreamClass support immediately fixed the issues we encountered.

Response from DreamClass

Emmett thank you so much for your review! Have a beautiful day

Replied 12/12/2022
Katie
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/11/2022

Easy to use and implement

Our experience has been great! The team is super helpful, [SENSITIVE CONTENT] our main contact person is just wonderful and very responsive. Adding in our students and their info has been super easy. Any issue we've ran into has been addressed. So far we could not be happier!

Pros

The features that are available fit what we were looking for. Previously we had spent 2 years trying to get Classter setup for our needs, we ran into one problem after another and were never able to use it! We have only been setting up DreamClass for about 2 weeks and its ready to use. Customer service is wonderful, questions are answered quickly. They are constantly rolling out new features it seems and so far it has been a vastly different experience than what we went through with Classter.

Cons

There are some features missing due to it being a newer software, but just in the 2 weeks we've been using this they have already starting rolling out some of those features. Like email templates, etc.

Response from DreamClass

Thank you so much Katie for your feedback! We highly appreciate your positive & constructive feedback :slightly_smiling_face: We will continue to work hard to build new features to make your daily tasks easier.

Replied 12/12/2022
Kyle
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 24/1/2022

DreamClass

The support team and account managers are extremely responsive and helpful. I have used many SIS and this one performs task well at a fraction of the cost

Pros

We use DreamClass for our SIS and I have found it to be user friendly, clean and when I run into a problem, the support team makes custom videos to help me figure out the issue

Cons

There is not yet an admissions application, which we would love to see in the future. There is a learning curve with the software, but overall it is great for smaller companies

Response from DreamClass

Kyle, thank for taking the time to share your feedback with our team. It is greatly appreciated.

As we are committed to continuously improved DreamClass and make the best School Management System, we are delighted to inform you that you can now create admission application forms for your school. You can learn more on how to manage you admissions application in the following article in our Help Center: https://support.dreamclass.io/portal/en/kb/dreamclass/admission-management - DreamClass Support Team

Replied 21/6/2022
Jazmine
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/1/2022

A Great New Tool for Classes

Pros

As we work with multiple locations, instructors, and students DreamClass has allowed us to organize our classes in a way we have not been able to in the past. Instructors can easily communicate with their students via email and vise-versa and keeps planning for upcoming classes organized. It is easy to use overall and the customer service from [SENSITIVE CONTENT] is amazing!

Cons

Few things are still in the development phase which may require some tedious work when setting up on the backend such as repeating classes through different locations and creating grade book for each class. Additionally, it is not as user friendly on a mobile phone. However they are quick to respond and take all feedback into consideration.

Response from DreamClass

Jazmine,

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

We would like to share some exciting news:
1) Recurring set up of classes: You can now schedule recurring classes in one go for the whole academic period. You simply select the days, add the class duration and you are good to go! Here's a quick how to video: https://youtu.be/4JhyvhhbhqI
2) Gradebook Templates: You can build gradebook templates & assign them to multiple classes from your School Settings. This video explains everything thoroughly :) https://youtu.be/6n8pPjP8Ag0
3) Mobile Phone friendly: Our team just upgraded the IOS & Andoid browser compatibility and your students can navigate easily from their mobile devices.

We understand how hectic your schedule is and we are grateful for all of your feedback.

Our team is always willing to build features that will make your admin day easier

Have a great day
DreamClass Support Team"

Replied 15/4/2022
Cynthia
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 24/1/2022

Lots of features, good value

The software has been easy to use and the support staff has been very responsive.

Pros

The software is easy to use, large clean menu options make it easy to navigate. Tagging and color coding options make it reporting easy. In addition, the ongoing support from the company and responsiveness to changes to make it better for our usage has made it easy to transition over.

Cons

There is one feature we as still waiting on but was told would be available within the month.

Response from DreamClass

Cynthia, Thank you for your 5 star review! We are happy to deliver custom features for our customers and thank you for your collaboration as we worked to deliver an easy-to-set-up school calendar.
We certainly couldn't have done it without you - DreamClass Support Team

Replied 20/4/2022
David Joshua
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/1/2022

Great Design & Service

The intuitive design makes this extremely easy to use and set up. The customer service support may be the best in the industry. For the price, I can not see anything beating this software and service.

Pros

This may be the most easy-to-use and intuitively-designed management software I have worked with.

Cons

Not much to dislike about this software thus far.

Mahana
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/2/2022

Truly a dream, just what we were looking for.

Thrilled at our decision to work with DreamClass. The developers know exactly what the needs are and the support we receive from [SENSITIVE CONTENT] is priceless.

Pros

Along with the ease of use, the support available by DreamClass is exceptional.

Cons

We have not found any difficulties with using DreamClass.

Response from DreamClass

Mahana, Thank you for supporting our business! It means a lot to us and we will continue to work hard towards making every step of your educational process easier.

Replied 20/4/2022
58 reviews

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