--- description: Review of Commusoft Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Commusoft | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Preventive Maintenance Software](/directory/395/preventive-maintenance-software/software) > [Commusoft](/software/35018/commusoft) # Commusoft Canonical: https://www.softwareadvice.ie/software/35018/commusoft Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.ie/software/35018/commusoft?page=2) > Commusoft is built for commercial and industrial HVAC, plumbing, refrigeration, generators installers, and facility maintenance businesses managing PPM, asset tracking, service contracts, and large-scale operations. It helps streamline complex operations, from scheduling and job tracking to invoicing and asset management. Designed for high-volume, contract-driven service businesses, Commusoft empowers teams with automated PPM scheduling, multi-asset tracking, and technician mobility—eliminating inefficiencies and reducing admin work. With real-time job tracking, drag-and-drop scheduling, and QuickBooks integration, businesses can scale faster while delivering exceptional service experiences. Technicians can access job details, log work, capture service reports, and sync data offline, while office teams manage contracts, invoices, and customer relationships effortlessly. > > Verdict: Rated **4.7/5** by 211 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 211 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Commusoft - **Location**: London, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Please get in touch with Commusoft for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Ireland, Puerto Rico, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Add & Edit Photos - Alerts/Notifications - Appointment Management - Appointment Scheduling - Asset Lifecycle Management - Asset Tracking - Attendance Tracking - Audit Management - Automated Scheduling - Automatic Backup - Availability Management - Barcode/Ticket Scanning - Billable & Non-Billable Hours - Billable Items Tracking ## Integrations (18 total) - Commusoft Sales - Dropbox - FreeAgent - Gmail - GoCardless - Google Calendar - HubSpot CRM - Mailchimp - Microsoft Outlook - Pipedrive - QuickBooks Online - Sage 50 Accounting - Stripe - SumUp - Worldpay for Enterprise ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Preventive Maintenance Software](https://www.softwareadvice.ie/directory/395/preventive-maintenance-software/software) ## Related Categories - [Preventive Maintenance Software](https://www.softwareadvice.ie/directory/395/preventive-maintenance-software/software) - [Scheduling Software](https://www.softwareadvice.ie/directory/4738/scheduling/software) - [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software) - [Subcontractor Software](https://www.softwareadvice.ie/directory/3765/subcontractor-software/software) - [Facility Management Software](https://www.softwareadvice.ie/directory/4310/cafm/software) ## Alternatives 1. 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[ServiceWorks](https://www.softwareadvice.ie/software/148975/serviceworks) — 3.6/5 (115 reviews) ## Reviews ### "Commusoft review" — 5.0/5 > **Darren** | *12 January 2025* | Building Materials | Recommendation rating: 9.0/10 > > **Pros**: We are a small company and Commusoft has allowed us the freedom add jobs and invoice on the go. > > **Cons**: Having to pay for telephone support, that said the email support is good ----- ### "BEST Home Service Software for Family-Owned and Operated Business" — 5.0/5 > **Miriam** | *10 April 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: The customization aspect of Commusoft is wonderful\! it has so many capabilities that you choose to use or not, but implementing down the road as you learn and grow with the software is fantastic. We have been using this software since 2023 and don't have any regrets. > > **Cons**: The only thing I can think of is the date is funky because these Brits format date/month/year \& they spell labor incorrectly. (labour) LOL all jokes aside they are wonderful all around. Thanks Jason\!\! > > The customer service is above all. You would NEVER get this level of service with other softwares. They have been wonderful from the start, they listen to your needs and try to help adapt as your grow. ----- ### "Clean and smart" — 5.0/5 > **Abdur** | *30 August 2023* | Construction | Recommendation rating: 10.0/10 > > **Pros**: interface and security of the software is very clean, also there are lots of features which haven't use yet and still need to learn. > > **Cons**: crashes a lot and need to refresh quite a lot but when its working its working good > > does the job ----- ### "Unscrupulous company more concerned with profits than clients" — 1.0/5 > **Joseph** | *24 July 2024* | Mechanical or Industrial Engineering | Recommendation rating: 0.0/10 > > **Pros**: It has so much potential but the company doesn't care about its clients success only getting their payments in and sticking to contracts without any consideration or reflection. > > **Cons**: They have a "computer says no" attitude to customer service. They have no interest in improving or taking on suggestions. An unaffiliated third-party facebook group is their customer service operatives' suggestion for putting ideas, complaints and suggestions forward as they have no internal mechanism for this - they absolutely don't care what their customers think of them\! The 14-day cooling-off period isn't nearly long enough to see if it works for your company. Aggressive and pitiless. Avoid them\! > > This has been one of the worst experiences with a software company we've ever had. The system is clunky, complex and unsuitable for many businesses, especially in the renewables sector, but instead of coming to mutual agreements where two companies aren't right for each other, they go straight to the debt collectors to enforce their contracts and go back on their agreements for settlements. There is a general disdain for the client and their suggestions and struggles. Disgusting and impersonal. ----- ### "Take your business to the next level" — 5.0/5 > **Sam** | *17 May 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: User friendly software once all up and running, having everything in one place is a huge help for keeping organised and being able to access job history within a few clicks. > > **Cons**: My only gripe is that we don't have telephone support on our package and I think this should be available for all clients but we only have email support unless there was a more complicated issue they would arrange to call us. > > Commusoft has transformed my business and saved us countless hours of administration time. Without a doubt this software has saved us money and even helped us expand as a business. Also exciting as they are always striving to improve the software with new features and updates so its actually nice to be part of their journey too. ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.ie/software/35018/commusoft?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/35018/commusoft) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data