---
description: Review of Bevatel Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Bevatel | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [CRM Systems](/directory/4153/crm/software) > [Bevatel](/software/350292/bevatel)

# Bevatel

Canonical: https://www.softwareadvice.ie/software/350292/bevatel

> The cloud call center system from Bevatel includes many advantages to receive customer calls, communicate with them in a better and more professional way, and improve the performance of customer service, sales and technical support in general.
We can briefly mention the advantages of the Bevatel system for communicating with customers in points as follows:-
•	Waiting feature: Playing specific music or voice messages about services, offers, and working hours.
•	Keeping missed and missed calls during and outside working hours
•	Voice mail feature: enables customers to leave their inquiries and complaints in one or more voice messages.
•	IVR feature: to respond to customer inquiries with pre-recorded voice messages.
•	Call Divert: Divert calls to a specific department
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bevatel
- **Founded**: 2006

## Commercial Context

- **Pricing Details**: Contact vendor for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English
- **Available Countries**: Armenia, Bahrain, Jordan, Kuwait, Lebanon, Macao SAR China, Oman, Saudi Arabia, Syria, United Arab Emirates, Yemen

## Features

- API
- Activity Dashboard
- Activity Tracking
- Call Centre Management
- Call Recording
- Contact Management
- IVR
- Interaction Tracking
- Lead Management
- Marketing Automation
- Mobile Access
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Sales Reports
- Task Management
- Voice Mail

## Integrations (2 total)

- RestaurantConnect
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software)

## Related Categories

- [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software)
- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)

## Alternatives

1. [HubSpot CRM](https://www.softwareadvice.ie/software/1854/hubspot) — 4.5/5 (4451 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
4. [Kylas Sales CRM](https://www.softwareadvice.ie/software/216694/kylas) — 4.8/5 (573 reviews)
5. [Ploomes CRM](https://www.softwareadvice.ie/software/449937/Ploomes) — 4.9/5 (418 reviews)

## Reviews

### "Appreciation for Excellent Service Provided by Bevatel" — 5.0/5

> **asmaa** | *19 December 2023* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: The call center system you provided has greatly enhanced our customer support operations.
Its user-friendly interface, robust features, and seamless integration with our existing infrastructure have significantly streamlined our processes, resulting in increased efficiency and improved customer service.
> 
> **Cons**: Bevatel system is beneficial and easy to use, everything is excellent
> 
> I would like to commend the Bevatel team for their professionalism, expertise, and unwavering support throughout the implementation process. They demonstrated a deep understanding of our business requirements and worked closely with us to tailor the systems to our specific needs. Their prompt responsiveness and willingness to address any concerns or inquiries have been exemplary, showcasing a commitment to delivering excellence.

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### "The best CRM System" — 5.0/5

> **Osama** | *18 August 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Its very simple and not expensive, Also they have a great team support
> 
> **Cons**: Easy to use it and help me to connect with my customers

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### "Perfect choice for marketing automation" — 5.0/5

> **Belal** | *18 November 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The user experience is friendly and easy
> 
> **Cons**: No it's perfect choice and fill my business needs

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/350292/bevatel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/bevatel-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/350292/bevatel> |
| en-GB | <https://www.softwareadvice.co.uk/software/350292/bevatel> |
| en-IE | <https://www.softwareadvice.ie/software/350292/bevatel> |
| en-NZ | <https://www.softwareadvice.co.nz/software/350292/bevatel> |

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