--- description: Review of TouchBistro Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TouchBistro | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Mobile Point of Sale Systems Software](/directory/1400/mpos/software) > [TouchBistro](/software/3504/touchbistro) # TouchBistro Canonical: https://www.softwareadvice.ie/software/3504/touchbistro Page: 1 / 18\ Next: [Next page](https://www.softwareadvice.ie/software/3504/touchbistro?page=2) > TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business. Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money. By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business. > > Verdict: Rated **3.8/5** by 412 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 412 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: TouchBistro - **Location**: Toronto, Canada - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Flat Rate - **Pricing Details**: • Solo (1 User License) - $69 per month • Dual (2 User Licenses) - $129 per month • Team (Upto 5 User Licenses) - $249 per month • Unlimited (Unlimited User Licenses) - $399 per month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Alerts/Notifications - Billing & Invoicing - Built-in Accounting - Cash Management - Clock In/Out - Contact Management - Customer Accounts - Customisable Reports - Data Import/Export - Delivery Management - Discount Management - Electronic Payments - Employee Management - Food Delivery Dispatching - For Bars/Clubs - For Restaurants ## Integrations (17 total) - 7shifts - Craftable - Deliverect - EVO Payments - MarginEdge - Marketman - Optimum Control - Ordermark - PayPal - Push Operations - QuickBooks Online Advanced - Sage Intacct - Square Point of Sale - Square for Retail - WISK.ai ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Mobile Point of Sale Systems Software](https://www.softwareadvice.ie/directory/1400/mpos/software) ## Related Categories - [Mobile Point of Sale Systems Software](https://www.softwareadvice.ie/directory/1400/mpos/software) - [Tablet POS](https://www.softwareadvice.ie/directory/1451/tablet-pos/software) - [Retail Inventory Management Software](https://www.softwareadvice.ie/directory/30/inventory-management-software/software) - [Restaurant POS Software](https://www.softwareadvice.ie/directory/41/restaurant-pos-software/software) - [POS Systems](https://www.softwareadvice.ie/directory/210/web-based-point-of-sale-software/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.ie/software/77505/restroworks) — 4.9/5 (568 reviews) 2. [Toast POS](https://www.softwareadvice.ie/software/4997/toast-pos) — 4.2/5 (549 reviews) 3. [Clover](https://www.softwareadvice.ie/software/61761/clover) — 3.8/5 (567 reviews) 4. [Epos Now](https://www.softwareadvice.ie/software/21000/epos-now) — 3.8/5 (713 reviews) 5. [Rezku POS](https://www.softwareadvice.ie/software/35046/rezku) — 4.7/5 (42 reviews) ## Reviews ### "Excellent customer service" — 5.0/5 > **Desiree** | *12 January 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Customer Support is second to none\!\! I call frequently and find the staff always helpful, kind and knowledeable. They want to get you back in order quickly\! I highly recommend\! > > **Cons**: The only drawback is things cost extra for add ons to enhance the system, for example I'd love to sell gift cards but as a new brick and mortar I can't afford an additional huge expense to be added on monthly. > > Overall I'm very happy with TouchBistro\! I think this system fits my needs and I love how accesible the staff is for questions and recommendations. I highly recommend to restaurant owners or anyone who needs a pos system\!\! ----- ### "Cheap but ineffective" — 2.0/5 > **Aidee** | *14 October 2025* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: quick support and simple setup. You can call the 1800 number and get someone on the line within a few minutes. They are able to see your ipad which is helpful. > > **Cons**: HORRIBLE CONNECTION PROBLEMS. Used a Moby8500 that would disconnect every single day leaving us with a terminal down. Offline mode is an absolute joke. You have to turn it on before your connection signal goes out meaning you have to deal with manually batching out cc payments. If your internet goes out and you don't have offline mode on you are SCREWED and can't even send an order to kitchen. The ipad is completely unusable, sometimes we were resorting to using paper and manually calculating taxes. We were unable to take credit cards which is 80% of our sales and it is the main reason we are moving away. Absolutely redundant steps such as FAAs required to clock in and clock out like an hourly employee or having to manually enter doordash orders and creating a discount to close those orders. They also charged us for loyalty services and never set it up. > > Overall it is clear that this software was created by someone that has never worked or managed a restaurant. Our buyout was also insanely high ($7k) Look elsewhere\! ----- ### "Solid Platform" — 5.0/5 > **Chris** | *24 August 2023* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Ease of use and the cost is pretty resonable > > **Cons**: Support can be very frustrating and challenging > > Pretty good have had some issues with constant updates ----- ### "Terrible company" — 1.0/5 > **Inna** | *21 November 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Nothing Unfortunately they take advantage over their customers. Overcharge, break contract never delivered service that was promised. > > **Cons**: This company has consistently failed to provide reliable service—experiencing outages nearly every day or every other day. As a result, our business suffered a loss of sales exceeding $$$$$ over a 7-month period. Despite our agreement, this company did not deliver the marketing services as promised. Nevertheless, I have been charged for them. They sold me outdated equipment, including a discontinued payment terminal. It is now clear why they are unwilling to take it back—because the devices are old models that are no longer supported. It was nearly impossible to reach any of their managers, despite multiple requests. This lack of communication only added to our frustration and further delayed resolution of the issues we faced. > > Very negative. legitimate charges not delivered, promised service, constant interruption, and loss of sales. ----- ### "Not recommended for full-service restaurant" — 1.0/5 > **Cindy** | *27 May 2025* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: TouchBistro is iPad based and almost all-wireless system. It's very convenient to walk around with the POS system. > > **Cons**: Customer Service is the worst I have ever encountered in any setting or in any industry. No response or resolution to most problems. > > Poor customer service from the beginning. Mislead by sales rep. Inadequate training through Zoom. Missing/Unusable equipment. Calls not returned; advised to use email but no response to those either. ----- Page: 1 / 18\ Next: [Next page](https://www.softwareadvice.ie/software/3504/touchbistro?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/3504/touchbistro) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data