About Health Cloud

Salesforce Health Cloud is a patient management platform designed to help medium to large healthcare organizations manage inquiries, track issues, deliver post-acute care processes and more. Key features include clinical data management, event monitoring, custom care plans and team collaboration. Salesforce Health Cloud provides a 360-degree view of patients’ details and enables agents to create personalized and concurrent recovery plans, facilitating communication with caregivers in real-time. Its contact center module helps connect patients with physicians for scheduling appointments, resolving inquiries and giving care recommendations using a centralized platform. Additionally, it comes with a patient segmentation and lists module which allows users to manage tasks and assessments, improving productivity across care teams. Salesforce Health Cloud integrates with various third-party applications such as Field Service Lightning, AppExchange and Google applications. Pricing is available on monthly subscriptions and support is extended via live chat, phone and documentation.
Health Cloud Software - Salesforce Health Cloud clinical review screenshot
Health Cloud Software - Salesforce Health Cloud collaboration and activity screenshot
Health Cloud Software - Salesforce Health Cloud price quote screenshot
Health Cloud video
Health Cloud Software - Salesforce Health Cloud clinical review screenshot - thumbnail
Health Cloud Software - Salesforce Health Cloud collaboration and activity screenshot - thumbnail
Health Cloud Software - Salesforce Health Cloud price quote screenshot - thumbnail

Health Cloud pricing

Health Cloud does not have a free version but does offer a free trial. Health Cloud paid version starts at US$300.00/month.

Starting Price:
US$300.00/month
Free Version:
No
Free trial:
Yes

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Health Cloud Reviews

Overall rating

4.6
( 5 reviews )
Write a Review!

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.8
Customer Support
4.6
5 reviews of 5
Verified Reviewer
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3
5
Reviewed on 26/2/2018

Extremely customizable and scalable.

Pros

Meets the needs of multiple departments across provider organizations. Highly customizable and robust data capabilities.

Cons

Integration out of the box is somewhat limited but anything can be built. Storage costs & licensing.

Jamey
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 8/6/2023

Future of healthcare data management

Pros

Ease of integration into our workplace and staff satisfaction.

Cons

Process of switching to a new system and staff orientation.

Psalm
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
4
Reviewed on 24/4/2018

The new upgrades to lightning experience for pt call logs have been an easy transition

I feel comfortable recommending this product to any office. I think they would be able to use the templates and customization to suit the offices' needs.

Pros

The format s easier to read, less eye strain. The colors are easy to distinguish from the font color. I spend a lot of the time in front of the computer.

Cons

almost too cute icons, Some of the transitions have these little cartoons. Maybe this is targeting the younger workforce.

Madhur
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5
4
Reviewed on 14/1/2023

Salesforce Health Cloud - 1 single place for entire Health Management system

Awesome. Easy out the entire cycle.

Pros

Once you buy this product, best thing you got everything on a single platform related to health management.

Cons

Its a little expensive but worth it as now everything is managed on single platform.

Ayush
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5
5
Reviewed on 28/3/2018

One of the best health service cloud. Beautiful SaaS.

Pros

1. Ease of use and Design. We don't have to train people to use Health cloud.
2. Very Scalable and many sales force features can be embedded.

Cons

I felt a price is bit high as compared to SaaS products. More functionality like auto scrapping would be really useful anyday.

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