---
description: Review of Ublux Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Ublux | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [Ublux](/software/351313/ublux)

# Ublux

Canonical: https://www.softwareadvice.ie/software/351313/ublux

> Ublux  is an IP cloud communication system for small and medium-sized companies, easy to use and adaptable to existing processes and tools. It is software that works and will allow teams to communicate better. Ublux will improve customer experience as IVR helps reach out to the right person that can help them.

It helps teams to be more flexible and organized, with the web phone, operators do not have to be in the office to make or receive calls, they just need an internet connection and a headset. It will allow teams to make better decisions based on analytics, and access to a lot of information, such as sales representatives, outbound calls, and your support agents’ missed call rate.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ublux

## Commercial Context

- **Starting Price**: US$9.90
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact Ublux for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: Mexico, Puerto Rico, Spain, United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Chat/Messaging
- Contact Management
- Electronic Faxes
- IVR
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting & Statistics
- SMS Messaging
- SSL Security
- Third-Party Integrations
- Voice Mail

## Category

- [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software)

## Alternatives

1. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24103 reviews)
2. [Wildix](https://www.softwareadvice.ie/software/208756/wildix) — 4.7/5 (209 reviews)
3. [Microsoft Teams](https://www.softwareadvice.ie/software/397766/microsoft-teams) — 4.5/5 (11019 reviews)
4. [Flock](https://www.softwareadvice.ie/software/165028/flock) — 4.5/5 (344 reviews)
5. [Zoom Workplace](https://www.softwareadvice.ie/software/101384/zoom) — 4.6/5 (14581 reviews)

## Reviews

### "Great product" — 5.0/5

> **Antonio** | *5 April 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: How fast it is growing. In the last 3 years over 40 new features have been developed.
> 
> **Cons**: Documentation is not the best but support is always there available.
> 
> Ublux reports have help us a lot. For example we get weekly reports on the number of calls we got and MOST importantly the average amount of time it took to answer those calls.

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### "Estamos muy contentos con ellos." — 4.0/5

> **Juan José** | *17 April 2022* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Es una herramienta fundamental para mejorar nuestro funcionamiento interno. Podemos analizar todas las conversaciones y con esa información, ver qué ha ocurrido y qué necesitamos para mejorar. Además con los datos de llamadas entrantes, hemos ajustado los horarios del personal para ser más eficientes, reforzando horas punta y liberando horas en las que apenas teníamos flujo de llamadas.
> 
> **Cons**: El proceso de on boardind debe mejorar. es verdad que una vez que lo dejas todo configurado es muy sencillo, pero eché en falta algún que otro vídeo explicativo para suavizar ese primer contacto. Sin embargo, este "problema", lo suplieron con un servicio de atención al cliente eficiente que no me puso ningún problema para solventar todas mis dudas.

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### "Gran ahorro de tiempo llamando a alumnos" — 5.0/5

> **Laura** | *10 April 2022* | E-Learning | Recommendation rating: 9.0/10
> 
> **Pros**: La funcionalidad del power dialer para poder marcar de forma masiva a los alumnos. 
El click to call para llamar directamente desde Chrome.
> 
> **Cons**: Que Movistar nos puso problemas para portar el número, aunque supongo que esto es más culpa de Movistar que suya.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/351313/ublux)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/ublux-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/351313/ublux> |
| en-GB | <https://www.softwareadvice.co.uk/software/351313/ublux> |
| en-IE | <https://www.softwareadvice.ie/software/351313/ublux> |
| en-NZ | <https://www.softwareadvice.co.nz/software/351313/ublux> |

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