---
description: Review of Mango Voice Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Mango Voice | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Mango Voice

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> Your office is now available wherever and whenever you need it. With Mango Voice's enterprise-grade, cloud based, VoIP phone system, you can stay connected to customers, patients, and team members through great features like, Call \&amp; Text from your business phone number, Auto Reply SMS, Automated Missed Call SMS, Webphone Access and many more. &#10;&#10;Mango also integrates with your favorite PMS or PES, providing powerful tools like ScreenPop, Click 2 Call, and Smart Call Routing. If you have any questions about your Mango service, call our U.S.-based, in-house customer support for unmatched, old fashioned customer service. Call directly, text, start a live chat, email us, or even message us on Facebook or Instagram. Whatever is most convenient for you. Mango is here for you.
> 
> Verdict: Rated **3.7/5** by 111 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 111 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mango Voice

## Commercial Context

- **Starting Price**: US$32.95
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Visit us @ https://mangovoice.com/pricing for more pricing details.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Automated Attendant
- Automatic Call Distribution
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Communication Management

## Integrations (5 total)

- Dental Intelligence
- Legwork
- ORYX
- XLDent
- Yapi

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software)

## Related Categories

- [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software)
- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software)
- [Business Phone Systems](https://www.softwareadvice.ie/directory/1714/business-phone-service/software)
- [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software)

## Alternatives

1. [Fathom](https://www.softwareadvice.ie/software/423207/fathom) — 5.0/5 (809 reviews)
2. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (884 reviews)
3. [RingEX](https://www.softwareadvice.ie/software/173497/officeuk) — 4.2/5 (1205 reviews)
4. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1787 reviews)
5. [Clari Copilot](https://www.softwareadvice.ie/software/88654/wingman) — 4.7/5 (314 reviews)

## Reviews

### "You're going to love it\!" — 5.0/5

> **Stephanie** | *1 April 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Mango Voice is the easiest to use, easy to integrate, and perfect all-in-one system for calls, texts, voicemails, faxing, etc. They offer an easy to use, easy to customize portal that way you can design your phone system exactly how your business needs. They offer AI services for transcription and/or virtual reception and amazing customer support\! It's a wonderful value\!
> 
> **Cons**: Sometimes they can have a small lag when talking to people on the phone. Overall, however, I didn't really have an issue.

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### "MangoVoice - They will impress you." — 5.0/5

> **Matt** | *27 May 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: What i like about Mango Voice is the team is willing to work with you to solve issues. Most of the time when you purchase a product, after they have your money and name on the dotted line you get back thrown into the queue of everyone else. Our account rep has been amazing and always white gloves our issues for us.
> 
> **Cons**: Mango Voice is still new and working on adding features like Security Groups for user management. When it comes to IT, these kinds of things are imperative.
> 
> I am very pleased with Mango Voice. Their willingness to white glove our issues sets them up higher for success.

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### "Awesome System\!" — 5.0/5

> **Kathy** | *19 March 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Great phone system, easy to navigate and use\! Receiving voicemails, updating messages, and getting support is always easy\!
> 
> **Cons**: We still run into the issue of the phones not working hen service is down, which makes patient communication hard at times

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### "Mango Voice Review of Business Phone System" — 3.0/5

> **Laura** | *26 April 2022* | Medical Practice | Recommendation rating: 3.0/10
> 
> **Pros**: The things we like the most about Mango are the phones were easy to learn and use with this system, the software integrates with our other business products that we use, pricing was less than a similar product that we tried previously.
> 
> **Cons**: The things we like least about Mango.  The service is spotty we had periods of time where we would experience dropped calls.  Recently service was out for 3 hours during regular business hours.  We are unable to make changes to business shedule and put phones on voicemail if we are closed or out of the office for training during the normally scheduled business hours.  I feel like we should be able to do this from the office, but we must call customer service to do so.   Difficulty hearing person on other end during a phone call.  We spent time programming all frequently dialed Customer Contact Numbers and then they all just disappeared one day.
> 
> Overall our experience with mango has been ok, when it is working well we like it.  The cost is less so some of the inconveniences of having to contact customer service to change settings are a tradeoff for paying less.  I wish it was more automated with the ability for more local control of settings on the phone.  We have considered changing from Mango to something else due to difficulty hearing patients.

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### "Overall Good System" — 4.0/5

> **Gwen** | *8 June 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: It records and transcribes all the calls which is very convenient when needing to go back to verify information
> 
> **Cons**: The app doesn’t work well and regularly signs you out which leaves you unable to answer calls when they come in
> 
> Overall it is a great service, I do wish they spent more time working on their app but overall the integration with our system and the transcription of the calls make up for it

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/351613/mango-voice)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/mango-voice-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/351613/mango-voice> |
| en-GB | <https://www.softwareadvice.co.uk/software/351613/mango-voice> |
| en-IE | <https://www.softwareadvice.ie/software/351613/mango-voice> |
| en-NZ | <https://www.softwareadvice.co.nz/software/351613/mango-voice> |

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