---
description: Review of Zowie Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zowie | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/4360/artificial-intelligence/software) > [Zowie](/software/351746/zowie)

# Zowie

Canonical: https://www.softwareadvice.ie/software/351746/zowie

> Zowie is an AI agent platform built for enterprise and mid-market businesses in banking, insurance, fintech, telecom, ecommerce, retail, logistics, and related industries. It automates customer service across chat, voice, email, and social channels, handling workflows such as refunds, claims, order modifications, and identity verification. The software is cloud-based and integrates with existing helpdesks, CRMs, ecommerce platforms, billing systems, and voice infrastructure.

Core features include a Decision Engine that executes business logic with high accuracy on mapped processes, a multi-channel AI agent that maintains context across all channels, and support for 70-plus languages. A Supervisor module logs full reasoning behind every AI decision to satisfy compliance requirements in regulated industries. Sales Skills functionality allows product recommendations and upsells within support conversations. AI Coach and AI Insights help improve agent performance over time. Persona configuration lets businesses adjust tone and behavior per channel, language, or customer segment.

Zowie uses per-conversation pricing with no seat-based fees. Support is available through a dedicated customer success program, and the platform includes a Success Guarantee Program tied to agreed business metrics. Documentation, versioning, and staging environments are also provided.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Zowie Inc.

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: At Zowie, we only charge you for the chats you choose to automate. Use our free Diagnostics tool to check how many of your repetitive questions can be automated. Get started with our free, omnichannel Inbox to keep all of your customer conversations in once place. Then, we'll help you decide what (not) to automate - and you're only billed for the chats that Zowie handles.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Belarusian, Bulgarian, Burmese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Haitian Creole, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Khmer, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Traditional Chinese, Ukrainian, Vietnamese
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more

## Features

- AI Copilot
- API
- Automated Responses
- Chatbot
- Customer Support
- Live Chat

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software)
- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)
- [AI Agents for Customer Support](https://www.softwareadvice.ie/directory/5207/ai-agents-for-customer-support/software)

## Alternatives

1. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)
2. [Fin](https://www.softwareadvice.ie/software/530033/Fin) — 4.6/5 (18 reviews)
3. [Ada](https://www.softwareadvice.ie/software/171805/ada) — 4.7/5 (15 reviews)
4. [Twixor](https://www.softwareadvice.ie/software/485351/Twixor-EnCaps) — 5.0/5 (2 reviews)
5. [Cresta](https://www.softwareadvice.ie/software/362595/cresta) — 5.0/5 (2 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/351746/zowie)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/zowie-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/351746/zowie> |
| en-GB | <https://www.softwareadvice.co.uk/software/351746/zowie> |
| en-IE | <https://www.softwareadvice.ie/software/351746/zowie> |
| en-NZ | <https://www.softwareadvice.co.nz/software/351746/zowie> |

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