--- description: Review of Okendo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Okendo | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Review Management Software](/directory/4285/review-management/software) > [Okendo](/software/353128/okendo) # Okendo Canonical: https://www.softwareadvice.ie/software/353128/okendo Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.ie/software/353128/okendo?page=2) > Okendo is the customer marketing platform that helps Shopify brands turn shoppers into Superfans. By unifying Reviews, Loyalty, Referrals, Quizzes, and Surveys, Okendo makes it easy to showcase authentic customer feedback, reward loyalty, encourage advocacy, guide product discovery, and capture insights. Trusted by 17,000+ fast-growing brands, including SKIMS, Rhode, and Oh Polly, Okendo empowers brands to build thriving customer communities. With AI-powered insights, unified customer profiles, and 65+ integrations, Okendo helps brands personalize experiences, strengthen relationships, and drive long-term growth. > > Verdict: Rated **4.9/5** by 223 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 223 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Okendo - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Okendo is offered across five pricing plans, outlined below. A 14-day free trial is available. Essential: $29 per month Growth: $99 per month Power: $299 per month Advanced: $499 per month Enterprise: Please contact Okendo directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, Ireland, New Zealand, Spain, Sweden, United Kingdom, United States ## Features - API - Activity Dashboard - Campaign Management - Customer Profiles - Customer Surveys - Customisable Branding - Customisable Reports - Dashboard - Data Import/Export - Email Reminders - Loyalty Program - Multi-Channel Campaigns - Multi-Channel Marketing - Negative Feedback Management - Performance Metrics - Ratings/Reviews - Referral Tracking - Reporting & Statistics - Response Management - Review Badge Management ## Integrations (39 total) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... and 24 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Review Management Software](https://www.softwareadvice.ie/directory/4285/review-management/software) ## Related Categories - [Review Management Software](https://www.softwareadvice.ie/directory/4285/review-management/software) - [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software) - [Referral Software](https://www.softwareadvice.ie/directory/4568/referral-management/software) ## Alternatives 1. [Trustpilot](https://www.softwareadvice.ie/software/364802/trustpilot) — 4.5/5 (1202 reviews) 2. [TrueReview](https://www.softwareadvice.ie/software/193489/truereview) — 5.0/5 (150 reviews) 3. [Birdeye](https://www.softwareadvice.ie/software/86768/birdeye) — 4.7/5 (702 reviews) 4. [Score My Reviews](https://www.softwareadvice.ie/software/201586/score-my-reviews) — 4.9/5 (80 reviews) 5. [GiveMe5.ai](https://www.softwareadvice.ie/software/186583/GiveMe5-ai) — 4.7/5 (86 reviews) ## Reviews ### "Reviews and Posting Made Easy" — 5.0/5 > **Scott** | *25 September 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Social validation is key so the Okendo system really helps us grab reviews from our committed clients > > **Cons**: The system doesnt have a free option so you need to have some level of business before you want to get started > > One stop shop for all of our reviews. Also the syndication of reviews across all of our sites is also extreamly helpful\! ----- ### "Okendo is great and easy to use\!" — 5.0/5 > **Chris** | *11 October 2024* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: I really like how Okendo is easy to use and integrates seamlessly with Shopify. Their support is great and would recommend to any business looking to have ratings and reviews set up quickly. > > **Cons**: I don't like that I'm not able to directly syndicate reviews with other retailers (since Bazaarvoice owns this segment), but hope that we can do this in the near future\! Totally not Okendo's fault. ----- ### "Love Okendo for my reviews\!" — 5.0/5 > **Josh** | *18 July 2019* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: It's a greatly automated email management tool that integrates with other platforms too. > > **Cons**: I wish I could schedule reviews to be posted to social media accounts. > > Service is top notch, integration is awesome, can't say enough good things\! ----- ### "Verry happy customer\!" — 5.0/5 > **Shayne** | *15 October 2024* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: I like the UI on the website. Backend is very easy to navigate and work with. Customer service very good. > > **Cons**: Pricing can be a bit sharper, especially for low volume smaller businesses. > > Okendo has been a game-changer for us\! The integration with Shopify was seamless, and setting up review requests was super easy. I love how customizable everything is, and the reviews have really helped build trust with our customers. Their support team has been amazing too—always responsive and helpful\! ----- ### "Excellent Reviews Product, Other Features Need Work, Satisfied Customer Nonetheless" — 5.0/5 > **Chris** | *3 October 2024* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The review platform is easy to implement and to manage on the backend > > **Cons**: Quizzes is useful but the building tools are not the most efficient. > > Positive - I think we have liked the most important feature, Reviews. ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.ie/software/353128/okendo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/353128/okendo) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data