--- description: Review of Okendo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Okendo | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Review Management Software](/directory/4285/review-management/software) > [Okendo](/software/353128/okendo) # Okendo Canonical: https://www.softwareadvice.ie/software/353128/okendo Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.ie/software/353128/okendo?page=2) > Okendo is the customer marketing platform that helps Shopify brands turn shoppers into Superfans. By unifying Reviews, Loyalty, Referrals, Quizzes, and Surveys, Okendo makes it easy to showcase authentic customer feedback, reward loyalty, encourage advocacy, guide product discovery, and capture insights. Trusted by 17,000+ fast-growing brands, including SKIMS, Rhode, and Oh Polly, Okendo empowers brands to build thriving customer communities. With AI-powered insights, unified customer profiles, and 65+ integrations, Okendo helps brands personalize experiences, strengthen relationships, and drive long-term growth. > > Verdict: Rated **4.9/5** by 233 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 233 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Okendo - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Okendo is offered across five pricing plans, outlined below. A 14-day free trial is available. Essential: $29 per month Growth: $99 per month Power: $299 per month Advanced: $499 per month Enterprise: Please contact Okendo directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, Ireland, New Zealand, Spain, Sweden, United Kingdom, United States ## Features - API - Activity Dashboard - Campaign Management - Customer Profiles - Customer Surveys - Customisable Branding - Customisable Reports - Dashboard - Data Import/Export - Email Reminders - Loyalty Program - Multi-Channel Campaigns - Multi-Channel Marketing - Negative Feedback Management - Performance Metrics - Ratings/Reviews - Referral Tracking - Reporting & Statistics - Response Management - Review Badge Management ## Integrations (39 total) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... and 24 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Review Management Software](https://www.softwareadvice.ie/directory/4285/review-management/software) ## Related Categories - [Review Management Software](https://www.softwareadvice.ie/directory/4285/review-management/software) - [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software) - [Referral Software](https://www.softwareadvice.ie/directory/4568/referral-management/software) ## Alternatives 1. [Trustpilot](https://www.softwareadvice.ie/software/364802/trustpilot) — 4.5/5 (1205 reviews) 2. [TrueReview](https://www.softwareadvice.ie/software/193489/truereview) — 5.0/5 (155 reviews) 3. [ReputationStacker](https://www.softwareadvice.ie/software/302386/reputationstacker) — 4.9/5 (57 reviews) 4. [Birdeye](https://www.softwareadvice.ie/software/86768/birdeye) — 4.7/5 (705 reviews) 5. [Score My Reviews](https://www.softwareadvice.ie/software/201586/score-my-reviews) — 4.9/5 (81 reviews) ## Reviews ### "Taking it to the next level" — 5.0/5 > **Diana Karen** | *31 March 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Okendo has helped us not only elevate our customer experience online and as a whole but also our product quality. > > **Cons**: Trying to find a way to have control of removing reviews coming from shop app - currently no way to do it. > > Overall we are very happy with our experience. Our rep \[sensitive content hidden\] has made it so easy for us to implement new ways to show reviews on our website. ----- ### "5 star worthy" — 5.0/5 > **Wendi** | *23 March 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: The professionalism and knowledge from the team we work with. Review platform is great\! Loyalty platform is great. We're about to learn about their survey platform as well. > > **Cons**: Haven't experienced anything at this time that comes to mind. It's been great to work with so far. We're pleased. > > We've really enjoyed the platform and it's been very helpful for us. \[sensitive content hidden\] are great to work with. ----- ### "Love Okendo for my reviews\!" — 5.0/5 > **Josh** | *18 July 2019* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: It's a greatly automated email management tool that integrates with other platforms too. > > **Cons**: I wish I could schedule reviews to be posted to social media accounts. > > Service is top notch, integration is awesome, can't say enough good things\! ----- ### "Fabulous app for reviews and loyalty" — 5.0/5 > **Helen** | *23 December 2025* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Brilliant app and brilliant customer service. It's easy to use as a business owner, and for our customers to leave reviews. It also helps us to market our business and build trust across our community. > > **Cons**: It's expensive compared to some other apps but the service is better to compensate for this at least. > > Always a pleasure to use and to talk to Okendo representatives. Any issues are fixed immediately and queries replied to straight away. ----- ### "Five Star Review + Referral Platform" — 5.0/5 > **Casey** | *16 October 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: I really like the Okendo platform and subscription model for how easy it is to add and remove functionality. I think having all of the offerings in one place and interface is a great way to ensure customers get the most out of the platform and services. It also encourages adding on additional services because there is less onboarding than starting with a new platform.The service level that the account team provides is also stellar, and I always feel like the people I'm talking to are invested in us making the software work for our business. > > **Cons**: When first onboarding, it can be overwhelming to navigate and get over the learning curve for the interface of the platform. The builders for some of the offerings are also a bit clunky. Once you spend some time you get the hang of it, but it does take a fair bit of training and onboarding to become a super user. > > We are extremely happy with the business model, usability, and service levels that Okendo has provided for REEF over the past 3 years. ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.ie/software/353128/okendo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/353128/okendo) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data