Expensya

Pros

We found the tool easy to configure and deploy.
Our end users are quite happy with automatic recognition of bills (very efficient).
Online support is highly available and efficient.
We use the tool on iOS, Android and web.
We use the solution in three countries.

Cons

Nothing (but I would appreciate other modules, e.g for time tracking).

Pros

Overall good product, it simplifies the treatment of the personnel bills even for a small company.

Cons

The scan learning curve is missing or needs improvement.

You scan a ticket, regularly for the same merchant, you correct the name of the merchant, and the system will always do the same error. The system does not learn.

You have tickets that do not mention the currency. One could suppose that having detected the city in the address of the merchant, the system would automatically set the local currency. That's not the case.

Pros

Easy to upload the receipts, only that..

Cons

Customer support, is incredible bad.
Extremely long time for everything (more than a month for less than 150 euros)

Pros

With Expensya, travel and expense management is easy
The software offers great travel management features

Cons

I have used Expensya and it is not problematic.

Pros

Invoice insertion by insertion of a photo

Cons

None, everything is useful and really simple to use

Pros

Information storage.
This is the only positive point

Cons

The user support service does not know anything about the specificities of the countries which generates funny things in the results.

Pros

Easy to use, easy to implement for an IT company with a lot of consultants in 15 countries who love the scanning function, easy to link to our backoffice app.
Flexibility from Expensya's Team when implementing the solution and supporting the solution
Admin Staff (Accounting & Sales) saved times doing their job of validation of expenses.

Cons

Sometimes support may take time to process a request, mainly due to release management (which is normal) but most of times, support is very efficient and reactive

Pros

Easy and efficient. We all agree that expensya is a great software.

Cons

None....................................

Pros

Good UI, Good App, Good OCR, easy to use

Cons

Poor support unable to post my expense support doesnt understand the request and I am still stuck... should I update the database myself ?

Pros

Easy to use and self explanatory user interface.

Cons

Good service support if in case required.

Pros

- facilitate a lot the process of claim expenses
- Interface is clear

Cons

- scanning sometimes has generated price incongruences
- It happens that I have the expense in my side and I tough it was already sent for revision. it could have a reminder or at notification to inform the expense is not in revision

Pros

Easy to use product, makes capturing your expenses as easy as pie!

Cons

Occassionally picks the wrong number for the expense - but gets it rights more often.

Pros

it is quite easy to use yet it did get some getting used to. one plus is that you know our work address

Cons

the fact is that you do have to type the address every time is somewhat tiresome.

Pros

It is a software easy to use, it tracks the expenses very clearly and associates immediately the type of expense when taking the picture which is a feature I really enjoyed.

Cons

I didn't received any emails regarding the updates of the expenses.

Pros

So easy to use and make us save a lot of time.

Cons

we have a very common use of the expense tool so for us their no missing features

Pros

Interface is very fast and intuitive, lot's of features

Cons

Nothing so far, all seems to be working as intended

Pros

Simple, well priced, very careful customer support

Cons

Initial setup was not perfect but customer support reacted promptly and efficiently

Pros

It’s very easy to install and use. It’s fluid and 0% fail in the Process! Very good product.

Cons

The Process is lean and very fluid. Product is helpfull and avoid a lot of wasted time.

Pros

Easy To Use, Very Completed Platform For Small Business

Cons

Easy To Sacan, Very Precise Howerver: The Quality Of The Scanned Invoices Are Really Bad.

Alternatives Considered

Reasons for Switching to Expensya

Pros

It's super easy to use for reporting expenses and easily integrated with ERP, saving a lot of time.

Cons

Nothing as such but the price point can be improved.

Pros

easy to use

Cons

to auto analyse weekly invoices of collegues

Pros

A bit relayable in payment and not to easy to upload q receipt with easy steps

Cons

Delay response to payment. Some times ot takes weeks for a response

Pros

nothing. It may be a powerful tool but not used by short view people as it seems to have been iplemented in my company

Cons

justification of travel (fait générateur" in French)

Pros

Is ease add the invoice by picture, but is necessary more steps.

Cons

After add invoice by picture, create a report ,and waiting minimum 1 month to return the money, we are supporting a Big Company BV with employers money.

Cons

The categorization of the expense becomes complicated since the system is very slow

Pros

The concept of embedded ant web interface
Its simplicity
the way it simplifies expense reports
The availability and the professionalism of the Expensya team

Cons

Nothing I don't like
probably maturity of user experience can be improved (exemple : some time, when we scroll the screen of a expenditure, we can involuntarily modify a field. other exemple ; expenditure filters on web site could be completed, even, improved.

Pros

Easy to use, clear look a feel. Project expenses management.

Cons

Lack of invoicing. In order to invoice expenses I had to use another software.

Pros

Not having to keep little notes from restaurants and expenses…

Cons

When the software « loses » invoices that have been scanned, and I have to pay with my personal money because I can no longer justify the expense, the staff doesn’t give a crap, and barely answered my problem with a ten days period between messages.

Pros

The idea is good but there is many things to improve if Expensya accept to listen its users

Cons

Magnifying glass is very bad and reportings are very unusefull

Pros

I like how easy this product helps us manage expense and seamlessly integration with our accounting systems that facilitate easy data transmission and helps manage expense report more effectively.

Cons

Expense tracking is now made easy through Expensya and time and expense report generation capabilities are very reliable.

Pros

Nothing at all.

Cons

As user : Slow to upload receipt and need to wait quite a while before changes made can be saved. Can't view all expense line clearly and completely unless download to excel. Need to create report before expenses can be submitted to Finance dept. Status of expense/reports are so confusing and do not make sense.
As finance dept : unable to view all expenses by employees. Unable to find specific claim even when we know the employee name. Only able to view/select 50 lines of reports each time and need to go to next page to select more reports for validation. Filter sucks. No total available to check amounts to reimburse.

Pros

The easy and simple user experience and the time saving on a rather boring and previsous extensive handlings.

Cons

The analytical possibilities and reporting dimensions

Pros

I really enjoy the mobile receipt upload. This made it super easy to submit expenses and have most of the information for each expense automatically input.

Cons

The one thing I do not like is how finicky it is with the value, taxes and tips. I often had to manually change these fields to make sure the reimbursable amount was actually correct and inclusive of taxes and tips.

Pros

Maybe the most feature on Expensya is the tool what allow you to scan your ticket easily and accounting on Expensya with two clicks.
The interface is very useful and simply, but at the same time it has all the tools you need.
Great tool!

Cons

Nothing to say about this.
I can't find any improves because it has all you need to manage your expen

Pros

easy use both for users and admnistrator

Cons

difficult to set up for different entities in the same mother company
in progress anyway

Pros

easy to use , quite complete , integration with other softwares

Cons

design of the app should be optimized, more fliter for the expenses would be nice

Pros

He calculate the way and we dont have to make several operations

Cons

Favorits are not well done and not easy to use

Pros

Feature-rich and intuitive. The OCR scanning is really nice!

Cons

The exchange rate from expenses abroad is significantly lower than what I'm paying with my credit card.

The correct value cannot be entered however, which leads me to creating a lot of extra work getting it filled out with the right amounts. NOT handy!

Pros

Easy of use. Really accelerates creation of expense reports. Turns my worst nightmare and hated work into a fun!!! Well done guys! I love it!

Cons

None identified yet. ahh maybe, i had little bit of trouble logging in on my company mobile. I was refused few times although i was entering correct information (email, password)

Pros

easy to use and efficient! would never change for another sofware

Cons

few issues whilst reading the receipts

Pros

- easy to install
- easy to use
- good feedback from our employees (users)
- Expensya's helpdesk is very available and reachable quickly (less than 1/2 minutes each time I called)
- great reactivity from the business staff

Cons

- some features are not changeable, but the helpdesk is always here to show you another way to reach what you're looking for

Pros

It's easy and fast to be operational.
easy to use for no accounting people

Cons

we can not have a total management of our expenses when we have to change or corect things

Pros

easy to use, fast, automatic recognition very accurate

Cons

I'd like it to be interfaced with my amex card account, in order to align the currency rates. I always have discrepencies between the reimbursement and what I pay to Amex

Pros

easiness to implement
easy to connect easy to use
user friendly

Cons

way of improving may be the self learning digital process

Pros

Makes expense declaration so easy, scan send in and within seconds is distributed to the correct persons.

Cons

I had to get used to the naming, such as what is an invoice or report.

Pros

Very quick and accurate receipt recognition
clear reporting
good and easy integration with accounting SW
User friendly App

Cons

don't recognize Japanese receipts, no flexibility for customize reporting