--- description: Review of Supportmate Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Supportmate | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Nurse Scheduling Software](/directory/4377/nurse-scheduling/software) > [Supportmate](/software/354696/supportmate) # Supportmate Canonical: https://www.softwareadvice.ie/software/354696/supportmate Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/354696/supportmate?page=2) > Supportmate is a user-friendly scheduling application, which also helps businesses manage staff timesheets, invoicing, and compliance reports. It comes with a combination of mobile apps to manage clients, staff, schedules, participants, and more. > > Verdict: Rated **4.5/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 6 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Supportmate ## Commercial Context - **Starting Price**: A$7.50 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Attendance Management - Automated Scheduling - Automation - Availability Management - Calendar Management - Client Management - Clock In/Out - Compliance Management - Customisable Reports - Data Import/Export - Drag & Drop - Employee Database - Employee Management - Employee Portal - Employee Scheduling ## Integrations (2 total) - MYOB Business - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Nurse Scheduling Software](https://www.softwareadvice.ie/directory/4377/nurse-scheduling/software) ## Related Categories - [Nurse Scheduling Software](https://www.softwareadvice.ie/directory/4377/nurse-scheduling/software) - [Employee Scheduling Software](https://www.softwareadvice.ie/directory/497/employee-scheduling/software) - [Patient Case Management Software](https://www.softwareadvice.ie/directory/4181/patient-case-management/software) - [Scheduling Software](https://www.softwareadvice.ie/directory/4738/scheduling/software) - [Appointment Scheduling Software](https://www.softwareadvice.ie/directory/4731/appointment-scheduling/software) ## Alternatives 1. [Google Calendar](https://www.softwareadvice.ie/software/171751/google-calendar) — 4.8/5 (4321 reviews) 2. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5316 reviews) 3. [Calendly](https://www.softwareadvice.ie/software/73632/calendly) — 4.7/5 (4163 reviews) 4. [Google Workspace](https://www.softwareadvice.ie/software/344998/google-workspace) — 4.7/5 (17727 reviews) 5. [Clockify](https://www.softwareadvice.ie/software/355240/clockify) — 4.8/5 (9270 reviews) ## Reviews ### "Powerful NDIS Care Management Software – All-in-One Solution" — 5.0/5 > **Noel** | *22 September 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Supportmate has been an excellent all-in-one solution for managing our day-to-day operations. What we particularly like is having rostering, staff scheduling, timesheets, invoicing and payroll-related processes all connected within one platform. The rostering system makes it easy to allocate shifts, manage staff availability and communicate roster changes. The timesheet functionality provides much better visibility and control over staff hours, while the invoicing features make the billing process considerably more efficient. The integration with accounting platforms such as Xero and MYOB is also a major advantage and helps reduce duplication of administrative work. > > **Cons**: There are always opportunities to further enhance the platform, particularly with additional customisation, reporting and automation options. However, these are relatively minor compared with the overall functionality and time savings Supportmate provides. > > Our experience with Supportmate has been extremely positive. It has significantly streamlined our administrative processes and brought several important functions together in one system. From staff onboarding and compliance, rostering and scheduling, leave management, timesheets and attendance through to invoicing and accounting integration, Supportmate provides a comprehensive solution for managing our operations. It has helped reduce manual administration, improve visibility over staff shifts and timesheets, and make our overall workflow more organised and efficient. The platform is practical, user-friendly and particularly valuable for organisations managing multiple staff, clients and services. Highly recommended for businesses looking for a comprehensive workforce and care-management platform. ----- ### "Excellent Rostering and Employee management software" — 5.0/5 > **Kurian** | *30 May 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: There are heaps of features we love about this software, Easy to use and train, easy to manage, can be used on the go, has a free client app, the cost is one of the most affordable in the market, no hidden costs, has got free on-call support which most of the other software lack. > > **Cons**: few additional reports that we have communicated to the team already. > > Overall an excellent experience right from onboarding to management and implementation of new features. the team is very approachable. ----- ### "Frustrating" — 2.0/5 > **Stephen** | *4 May 2025* | Accounting | Recommendation rating: 3.0/10 > > **Pros**: Apparently Australian developed, which is encouraging > > **Cons**: Unable to link Supportmate calendar to main calendar apps. This is a basic and critical functionality that competing apps can do. > > Frustrating. Time wasting to have to copy/paste calendar entries. Updates are missed unless the Supportmate app is constantly referred to. ----- ### "Supportmate effective care management system look nowhere else." — 5.0/5 > **Zeinab** | *7 June 2022* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: I like the simple, effective and efficient layout that supportmate provides. > > **Cons**: I would suggest a timetable option for the support coordination. > > My overall experience with supportmate has been excellent. They are quick to get back which we really need on a busy schedule and they take feedback and are always looking to update the system to be more effective and user friendly. ----- ### "Supportmate" — 5.0/5 > **Joanne** | *26 April 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The software is easy to use, training staff is easy with support videos. The support staff is approachable and they even customize the software for the company. Lots of features with a simple, yet powerful interface. > > **Cons**: Few new functions which we have informed the team and they are happy to add them for us. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/354696/supportmate?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/354696/supportmate) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data