---
description: Review of Supportmate Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Supportmate | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Nurse Scheduling Software](/directory/4377/nurse-scheduling/software) > [Supportmate](/software/354696/supportmate)

# Supportmate

Canonical: https://www.softwareadvice.ie/software/354696/supportmate

> Supportmate is a user-friendly scheduling application, which also helps businesses manage staff timesheets, invoicing, and compliance reports. It comes with a combination of mobile apps to manage clients, staff, schedules, participants, and more.
> 
> Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 5 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Supportmate

## Commercial Context

- **Starting Price**: A$7.50
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Management
- Automated Scheduling
- Availability Management
- Calendar Management
- Client Management
- Clock In/Out
- Compliance Management
- Customisable Reports
- Data Import/Export
- Drag & Drop
- Employee Database
- Employee Management
- Employee Portal
- Employee Scheduling
- Forecasting

## Integrations (3 total)

- HR Pay Solutions
- MYOB Business
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Nurse Scheduling Software](https://www.softwareadvice.ie/directory/4377/nurse-scheduling/software)

## Related Categories

- [Nurse Scheduling Software](https://www.softwareadvice.ie/directory/4377/nurse-scheduling/software)
- [Employee Scheduling Software](https://www.softwareadvice.ie/directory/497/employee-scheduling/software)
- [Patient Case Management Software](https://www.softwareadvice.ie/directory/4181/patient-case-management/software)
- [Scheduling Software](https://www.softwareadvice.ie/directory/4738/scheduling/software)
- [Appointment Scheduling Software](https://www.softwareadvice.ie/directory/4731/appointment-scheduling/software)

## Alternatives

1. [Google Calendar](https://www.softwareadvice.ie/software/171751/google-calendar) — 4.8/5 (4021 reviews)
2. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5058 reviews)
3. [Google Workspace](https://www.softwareadvice.ie/software/344998/google-workspace) — 4.7/5 (17483 reviews)
4. [Calendly](https://www.softwareadvice.ie/software/73632/calendly) — 4.7/5 (4084 reviews)
5. [ShiftWizard](https://www.softwareadvice.ie/software/358958/shiftwizard) — 4.4/5 (723 reviews)

## Reviews

### "Excellent Rostering and Employee management software" — 5.0/5

> **Kurian** | *30 May 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: There are heaps of features we love about this software, Easy to use and train, easy to manage, can be used on the go, has a free client app, the cost is one of the most affordable in the market, no hidden costs, has got free on-call support which most of the other software lack.
> 
> **Cons**: few additional reports that we have communicated to the team already.
> 
> Overall an excellent experience right from onboarding to management and implementation of new features. the team is very approachable.

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### "Supportmate effective care management system look nowhere else." — 5.0/5

> **Zeinab** | *7 June 2022* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like the simple, effective and efficient layout that supportmate provides.
> 
> **Cons**: I would suggest a timetable option for the support coordination.
> 
> My overall experience with supportmate has been excellent. They are quick to get back which we really need on a busy schedule and they take feedback and are always looking to update the system to be more effective and user friendly.

-----

### "Frustrating" — 2.0/5

> **Stephen** | *4 May 2025* | Accounting | Recommendation rating: 3.0/10
> 
> **Pros**: Apparently Australian developed, which is encouraging
> 
> **Cons**: Unable to link Supportmate calendar to main calendar apps.  This is a basic and critical functionality that competing apps can do.
> 
> Frustrating.  Time wasting to have to copy/paste calendar entries.  Updates are missed unless the Supportmate app is constantly referred to.

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### "Supportmate" — 5.0/5

> **Joanne** | *26 April 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The software is easy to use, training staff is easy with support videos. The support staff is approachable and they even customize the software for the company. Lots of features with a simple, yet powerful interface.
> 
> **Cons**: Few new functions which we have informed the team and they are happy to add them for us.

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### "Great Support software backed by a great team" — 5.0/5

> **Jared** | *30 May 2022* | Recreational Facilities & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use and adaptability to the industry is second to none.
> 
> **Cons**: There are new features being developed every day (as with most softwares) and we just wish they were all here now\!
> 
> Great from start to finish. Their team are great at helping us implement the software and ease of use is fantastic.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/354696/supportmate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/home-health/supportmate-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/354696/supportmate> |
| en-GB | <https://www.softwareadvice.co.uk/software/354696/supportmate> |
| en-IE | <https://www.softwareadvice.ie/software/354696/supportmate> |
| en-NZ | <https://www.softwareadvice.co.nz/software/354696/supportmate> |

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