--- description: Review of get.chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: get.chat | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [get.chat](/software/354845/get-chat) # get.chat Canonical: https://www.softwareadvice.ie/software/354845/get-chat Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/354845/get-chat?page=2) > get.chat is a messaging solution that enables multiple users to access the same WhatsApp number and it can be integrated with CRM solutions or sales platforms such as HubSpot, Salesforce, Pipedrive, and more… get.chat’s Team Inbox is ideal for businesses that communicate with their clients through WhatsApp and receive a high volume of messages daily or monthly. The solution makes it easy for businesses to give multiple agents access to the WhatsApp inbox, automate workflows, and sync contacts between WhatsApp and any other CRM or sales platforms that they’re using. Benefits: - A user-friendly messaging interface for WhatsApp Business API. - A shared team inbox that gives multiple agents and multiple devices access to the same WhatsApp number. - Easy integration with HubSpot and google contacts - Ability to integrate WhatsApp with any connection that is available on Zapier such as: Pipedrive, Salesforce, google sheets, Gmail, Slack, Jira, Microsoft Excel, HubSpot, Intercom etc..) - WhatsApp Business API from 360dialog (Official WhatsApp Business Solutions Provider) - GDPR compliant Requirements: In order to be able to use the get.chat’s WhatsApp shared inbox, a WhatsApp business API key is needed. This is usually provided with the bundle or the price plans. However, there are a few requirements to acquire the API and these are set by Meta (Formerly known as Facebook): - A phone number that is not linked to any other WhatsApp account ( WhatsApp Business App or the WhatsApp application. Please note that the account needs to be deleted and not the application. - A Facebook page and a Facebook Business account - Admin access to the Facebook Business account - A website that displays the company’s business model or the products and services it sells. - The business and its website mentioned in point number 4 should be compliant with WhatsApp commerce’s policy in order to pass the Facebook business verification process. > > Verdict: Rated **4.7/5** by 93 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 93 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: get.chat ## Commercial Context - **Starting Price**: €49.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: €49 Plan: - Shared web Inbox (Can be accessed by 5 parallel agents) - WhatsApp Business API Account (by 360dialog) - HubSpot Integration - Zapier Integration - 1,5 Million message storage + 5 GB. €99 Professional plan : - Shared web Inbox (Can be accessed by 20 parallel agents) - Professional WhatsApp Business API Account (by 360dialog) - HubSpot Integration - Zapier Integration - 1,5 Million message storage + 5 GB. Free/€0 for 360dialog subscribers : - Shared web Inbox (Can be accessed by 20 parallel agents) - Professional WhatsApp Business API Account (by 360dialog) - HubSpot Integration - Zapier Integration - 1,5 Million message storage + 5 GB. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 206 more ## Features - @mentions - API - Autoresponders - CRM - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customisable Branding - Document Storage - Email Management - File Sharing - Mobile Access - Proactive Chat - Real-Time Chat - Real-Time Notifications - Real-time Consumer-facing Chat - Reporting/Analytics - Search/Filter - Support Ticket Management ## Integrations (13 total) - Gmail - Google Contacts - Google Drive - Google Sheets - HubSpot CRM - Intercom - JIRA Service Management - Pipedrive - Shopify - Slack - WooCommerce - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) ## Alternatives 1. [WhatsApp](https://www.softwareadvice.ie/software/285733/whatsapp) — 4.7/5 (16296 reviews) 2. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24046 reviews) 3. [Zoho Desk](https://www.softwareadvice.ie/software/393877/zoho-desk) — 4.5/5 (2211 reviews) 4. [Text Request](https://www.softwareadvice.ie/software/306855/text-request) — 4.6/5 (1193 reviews) 5. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (984 reviews) ## Reviews ### "Instant messaging gives real-time feedback." — 5.0/5 > **simon** | *13 October 2023* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: Ease of communication and collaboration between users performing same projects.Live chats and instant messaging saves the company travelling cost. > > **Cons**: Integration with other features should be made easier. ----- ### "Instant messaging is a great feature." — 5.0/5 > **Brian** | *9 October 2023* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Live chats provides timely feedback and a timely work schedule.Collaboration between different branches located at different locations. > > **Cons**: Poor documentation and lack of high quality training. > > Saves travelling cost hence increased company profits. ----- ### "get.chat review" — 4.0/5 > **Shashank** | *6 September 2023* | Staffing & Recruiting | Recommendation rating: 5.0/10 > > **Pros**: get chat is a chatting platform. where we chat with our closed one. We can create a group and have fun sharing the stickers, emojis'...and lots more. Its a startup app which will compete against WhatsApp. Overall the usage is good. > > **Cons**: It is a competitor of whatsapp. Still needs to improve in the appearance, somemore new feactures need to be added.. > > Overall experience what i feel is good. Need some more changes in the application ----- ### "Fantastic collaboration tool between projects." — 5.0/5 > **John** | *19 September 2023* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Real time capability and the amazing communication between various projects.Effective communication and response. > > **Cons**: Not easy to use for non-technical users.Lack of high quality training. > > Cost effective and timely submission of projects due to great collaboration. ----- ### "Practical and cheap solution for whatsapp" — 5.0/5 > **James** | *6 July 2022* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: The factor in choosing this tool was the possibility of using more than one agent on the same whatsapp number, which made it easier for our entire team to work in a more interactive way. We use it as a CRM to have more data about our customers and close good deals with them. Shortcuts with pre-ready messages make the attendant's work easier. > > **Cons**: In the beginning we had problems with frequent disconnection of the number, being necessary to do countless procedures to get it working again. This problem was later resolved. > > Today the tool is essential for our customer service. During the conversation, we recorded important notes about the service and the customer. We've been using it for some time and the whole team has already adapted. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/354845/get-chat?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/354845/get-chat) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data