--- description: Review of 11Sight Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 11Sight | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Conversational Marketing Platforms](/directory/4671/conversational-marketing/software) > [11Sight](/software/355328/11sight) # 11Sight Canonical: https://www.softwareadvice.ie/software/355328/11sight Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/355328/11sight?page=2) > 11Sight is an AI voice agent and video call platform built for automotive dealerships, from single-rooftop operations to large dealer groups. The software is deployed cloud-based, so no installation is required. Core features include AI-powered voice agents that handle inbound customer calls around the clock, live video calling for real-time customer engagement, lead capture, and call routing to the right department or staff member. Dealerships can use 11Sight to keep customer conversations going outside of standard business hours without adding headcount. The platform also provides call recordings and analytics to help managers review interactions and spot trends. Support is available via email, live chat, and an online knowledge base. > > Verdict: Rated **4.7/5** by 82 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 82 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 11Sight ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Starting at $12/month/user - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Turkish - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Automatic Call Distribution - Automatic Transcription - Brand Management - CRM - CRM & Sales Stack Integration - CRM Integration - Calendar Management - Call Centre Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Scripting ## Integrations (6 total) - DealerSocket CRM - HubSpot Agent Hub - HubSpot CRM - HubSpot Content Hub - Webex Connect - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software) ## Related Categories - [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software) - [AI Sales Assistant Software](https://www.softwareadvice.ie/directory/4614/ai-sales-assistant/software) - [Virtual Assistant Platforms](https://www.softwareadvice.ie/directory/4488/virtual-assistant/software) - [Call Tracking Software](https://www.softwareadvice.ie/directory/3509/call-tracking/software) - [Lead Generation Software](https://www.softwareadvice.ie/directory/1674/lead-generation/software) ## Alternatives 1. 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The best part is that the audience has the option of not signing up to get on call. > > **Cons**: None so far as this is definitely a solid product and I hope the development team continues to support this exceptional quality product. > > ElevenSight has proven to be one of the best tool for my business as it has made it easier to connect with new prospective customers. ----- ### "Bye Bye Zoom" — 5.0/5 > **Margo Morgan Hobbs** | *20 July 2021* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: high-quality video calls and recordings - intuitive platform - super buttons for websites - iOS \& Android apps > > **Cons**: I love ElevenSight to date I have not had a problem. The best 20$ bucks I ever spent thank you, \[SENSITIVE CONTENT\] > > I use this product every day - with my assistants and clients - Quick Story ...I was on my way out of town for the weekend I had a meeting and the young lady could not get her google meet to work. I told her to check her message and click on the link, she did a full 45 minutes video presentation while I was in the car. My favorite LTD.. ----- ### "Ok product" — 3.0/5 > **Thomas** | *19 January 2022* | Accounting | Recommendation rating: 6.0/10 > > **Pros**: I like the fact that it is a tool that allows me to quickly set up meeting rooms for virtual calls. Not having to download software is also a bonus. > > **Cons**: It didn't always work. There were instances when I had to give up on 11Sight and move on to Google Meet. I reached out to their customer service team, and nobody got back to me. > > It's been hit or miss for me. Sometimes it's worked, sometimes it doesn't. ----- ### "Using 11Sight for communication with our investor network" — 5.0/5 > **Paul G** | *2 June 2023* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: 11Sight is easy to implement and very useful in communication with our members and interested persons to join. > > **Cons**: no cons from our side, we are happy with the solution. > > The most useful feature for Danube Angels is, that a lead clicks a link, and either available consultant immediately talks to them, no matter from where, and in the language required. ----- ### "A Lightweight Solutions For Live Video Website Chat" — 5.0/5 > **David** | *25 July 2021* | Internet | Recommendation rating: 9.0/10 > > **Pros**: My favorite feature is that the video conservation can be started just with the click of a link. This gives you the power to add that link to a button on your website, to a signature line in your emails, to a social media post, and probably hundreds of other use cases I haven't even considered yet. > > **Cons**: That you can't brand it. I have clients I want to set this up for but unless I can use their branding and colors this option won't work for them. Support has informed me this feature is becoming available August 2021. > > My overall experience is great. I have had the pleasure of speaking with one of the developers and another team member and the future road map looks great. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/355328/11sight?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/355328/11sight) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data