--- description: Review of Preno Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Preno | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Channel Management Software](/directory/256/channel-management/software) > [Preno](/software/35543/preno) # Preno Canonical: https://www.softwareadvice.ie/software/35543/preno Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/35543/preno?page=2) > Preno is a cloud-based hotel management solution that offers booking management, channel management, accounting and reporting functionalities within a suite. The product caters to independent hotels, hotel chains, timeshares, bed and breakfasts, motels and more. Preno features front-desk management, which allows users to manage hotel bookings, check-ins, check-outs, payments and bills. Back office management functionalities include rates management, agent commissions, housekeeping and channel management. With the help of the channel manager module, users can manage bookings from third-party hotel booking websites such as Expedia, Booking.com and Agoda. Preno offers Xero integration which allows users to manage invoices, agent commissions and payments, deposits and bank reconciliations. The product also integrates with Kounta POS, which pulls payment data automatically from the point-of-sale system and allows hotel staff to bill services and products directly to hotel rooms. Users can also prepare accounting reports. > > Verdict: Rated **4.7/5** by 50 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 50 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Preno - **Location**: Auckland, New Zealand - **Founded**: 2015 ## Commercial Context - **Starting Price**: £56.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Month to month plans, no lock-in contract. Up to 10 rooms: from £40 on Essentials, £72 on Growth Plus. 11 - 20 rooms: From £48 per month on Essentials, £112 on Growth Plus. Up to 50 rooms: From £80 per month on Essentials, £160 on Growth Plus. Or from £19 per month on Flexi (plus 1% fee on bookings) 50+ rooms: Contact Preno Subscription is billed in £GBP or NZD$ (excl taxes) with no minimum term. Discount for paying annually. - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, American Samoa, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Cook Islands, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Fiji, Finland, France and 59 more ## Features - API - Access Controls/Permissions - Accounting - Alerts/Notifications - Bed Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Sync - Catering Management - Channel Analytics - Channel Management - Collaboration Tools - Commission Management - Contact Management - Credit Card Processing - Customer Database ## Integrations (9 total) - Altitude - Lightspeed - MYOB Business - RoomPriceGenie - STAAH Channel Manager - SiteMinder - Stripe - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Channel Management Software](https://www.softwareadvice.ie/directory/256/channel-management/software) ## Related Categories - [Channel Management Software](https://www.softwareadvice.ie/directory/256/channel-management/software) - [Hostel Management Software](https://www.softwareadvice.ie/directory/4399/hostel-management/software) - [Online Booking Systems](https://www.softwareadvice.ie/directory/432/reservation/software) - [Hotel Management Software](https://www.softwareadvice.ie/directory/4504/hotel-management/software) - [Vacation Rental Software](https://www.softwareadvice.ie/directory/4545/vacation-rental/software) ## Alternatives 1. [Yanolja Cloud Solution Property Management System (PMS)](https://www.softwareadvice.ie/software/11628/ezee-absolute) — 4.6/5 (405 reviews) 2. [Little Hotelier](https://www.softwareadvice.ie/software/140581/littlehotelier) — 4.1/5 (234 reviews) 3. [ResNexus](https://www.softwareadvice.ie/software/3094/resnexus) — 4.8/5 (431 reviews) 4. [Sirvoy](https://www.softwareadvice.ie/software/156859/sirvoy) — 4.7/5 (301 reviews) 5. [Caterbook](https://www.softwareadvice.ie/software/84851/caterbook) — 5.0/5 (32 reviews) ## Reviews ### "Preno again\!" — 5.0/5 > **Michael** | *4 February 2020* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Our company is using Preno for over 3 years. What can I say. If I would not love it I would have changed :) > > **Cons**: There is nothing I do not like. They constantly improving. > > Customized service and personal contact with no time wasting. Quick and efficient problem solving management\> ----- ### "a great app" — 4.0/5 > **David** | *9 July 2026* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: It is very easy to use and manage all the bookings, and also got a clean look without any confusion function. > > **Cons**: It Couldn't send MSM to the guest mob directly(even at least locally). We can send the MSM through Google Messages but Preno can't. It should be a easy function to be added. > > Preno got a good supporting team and a easy use app which helped me to changed the way to manage our motel to a self-checkin system. ----- ### "Easy to use but lacks simple functions" — 3.0/5 > **Amy** | *22 March 2018* | Hospitality | Recommendation rating: 5.0/10 > > **Pros**: The program is easy to use especially for training new staff. We love the credit card feature and how easy it is to pop the credit card in and charge the card the card without manually using an eftpos machine. Entering rates has never been more easier, we love the the tabs along the bottom to show for outstanding balances etc. Visually the program is easy on the eyes. Simple program good for very small properties. Not sure how it would go on a large hotel. I like the idea of the revenue reports, however this would only be functional if accounted for is accurate entered through. > > **Cons**: The program lacks a few simple features and functions. We don't like the check out process for a guest departure. When you click the checkout button (even when no money is owing on the profile) it takes you into the guest folio, you then have to go to the home tab and go through the pointless screen slide. A bit time consuming. 2. There is no where to set up a group master to add a payment too. There is way to much room for error for direct deposits to not be accounted for correctly or invoicing the incorrect people. The reconcile report can not show you if money has not been accounted for some where. It just shows that a button has been clicked and its shown up on a report. It is all to easy to clear a profile and void a profile for money to become easily untraceable. Simple functions for setting up groups (e.g. school groups, travel agents) can apparently only be done through Xero to apply payments and then to cash a guest profile off in preno you select relevant sub heading... If not set up correctly money is accounted for incorrectly and in our case untraceable from previous employees misuse. You need to stay on top of all transactions daily going back and forth between too many avenues. This is not a one stop shop program. A bed selection tab on the guests profile would be so handy the current way is harder to use, especially when converting to the housekeeping report. Overlapping bookings is easy to do if moving rooms. 1 month blocks would be nice to view. > > It lacks simple functions. Whilst it is an easy program to use, it still needs some work to make it a successful program across the board. ----- ### "Should have switched to Preno years ago" — 5.0/5 > **Kate** | *21 June 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: \* Multiple rate plans - N/A on Resbook \* Automatic charging for both direct and OTA bookings - card details for OTA bookings had to be manually input to charge on Resbook \* Booking engine works well on mobile - a big improvement \* Channel manager integrated within Preno - (Staah) \* Simple management of rates and restrictions incl CTA and CTD not offered by Resbook \* Integration with Xero - we were hesitant , but so worth it \* Easy to use - training is a breeze \* Drag and drop to move bookings \* Has a system generated registration form - sounds obvious but.. not to Resbook > > **Cons**: Some minor issues \* When booking is invoiced via Xero it is marked in Preno as paid. \* Finalising check out is confusing when booking has invoice and direct payment. Defaults to bill Agent \* Manually entered agent bookings do not automatically include additional guest charges on invoice. \* CTD on lowest price room type impacts other room types. > > A delight. Onboarding with \[sensitive content hidden\] was quick and easy. Nothing was a problem or too much trouble. System is simple to use and works as it should. Support is always timely and helpful - shout out to \[sensitive content hidden\] who responds at all hours\! We had been asking Resbook for years for some of these features offered by Preno. Their big change from V3 to V12 delivered none of them, just a big price increase for functions we did not use. ----- ### "Good software" — 5.0/5 > **Ross** | *28 October 2024* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Easy to understand and efficient to use. > > **Cons**: Constantly being logged out of account and having to sign in again > > Positive. Is simple to understand and use ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/35543/preno?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/35543/preno) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data