--- description: Review of Instatus Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Instatus | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [Instatus](/software/355676/instatus) # Instatus Canonical: https://www.softwareadvice.ie/software/355676/instatus Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/355676/instatus?page=2) > Instatus allows users to create a status page to communicate their current status with customers. It can also showcase their current and historical uptime to build trust. The software allows users to customize their page to fit their brand. Users can add incidents and schedule maintenances quickly with templates. It also supports multiple languages that customers use. The solution provides further features such as sending updates to customers via email, SMS, Webhook, Slack or MS Teams. They can embed their current status on their website and automate their status with 10+ monitoring integrations. > > Verdict: Rated **4.8/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 27 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Instatus ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Flat-rate price - $20/month - unlimited team \& subscribers. 25% off yearly pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Activity Dashboard - Alerts/Notifications - Communications Management - Email Alerts - IT Incident Management - Incident Reporting - Issue Management - Maintenance Scheduling - Mobile Alerts - Monitoring - Multi-Language - On Call Scheduling - Real-Time Monitoring - Real-Time Reporting - Single Sign On - Status Tracking - Third-Party Integrations ## Integrations (13 total) - Discord - Freshping - Intercom - Microsoft Teams - New Relic - PagerDuty - Pingdom - Runscope - Site24x7 - Slack - StatusCake - Twitter/X - Uptimerobot ## Category - [Incident Management Software](https://www.softwareadvice.ie/directory/4577/incident-management/software) ## Alternatives 1. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.5/5 (685 reviews) 2. [ilert](https://www.softwareadvice.ie/software/214489/ilert) — 4.7/5 (64 reviews) 3. [JIRA Service Management](https://www.softwareadvice.ie/software/116349/jira-service-management) — 4.5/5 (763 reviews) 4. [Datadog](https://www.softwareadvice.ie/software/101405/datadog) — 4.6/5 (357 reviews) 5. [Site24x7](https://www.softwareadvice.ie/software/360425/site24x7) — 4.7/5 (344 reviews) ## Reviews ### "The best platform for incident reports. Period." — 5.0/5 > **Jay** | *9 June 2021* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Instatus is cost effective, looks great, and is fast to set up. When other status software is $100/mo+, Instatus makes it affordable to keep your users updated. And the team is super responsive and receptive to feedback. Can't ask for more honestly. > > **Cons**: If there was a way for Instatus to run the website/app pings to see if your site is down instead of having to integrate with something for automatic updates that would be awesome. Would love to get rid of my Freshping account and just use Instatus. > > Excellent\! Didn't realize the need for allowing people to subscribe for updates but the fact that's there and it supports unlimited subscribers is huge. ----- ### "Beautiful and efficient status pages" — 4.0/5 > **Cole** | *27 June 2023* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Instatus as a product is absolutely wonderful. They have exceptional UI, they are extremely cheap, and they have great customer support. > > **Cons**: Some features that are available on more popular provider's free plans are unavailable on Instatus'. While I get that they need to make money, it is a small bit of an inconvenience. > > We have absolutely loved Instatus from the day we implemented it. It is fast, has a great user interface and experience, and is fairly cheap. ----- ### "Clean UI, fair pricing, but communication has been very slow so far" — 1.0/5 > **Paul** | *27 February 2024* | Health, Wellness & Fitness | Recommendation rating: 1.0/10 > > **Pros**: UI looks good, and the price is fair for a basic service like this. > > **Cons**: The support has been below expectations. We subscribed to the pro account. When we looked at our subscription, it was not in USD. We asked if it could be changed to USD and we were told to cancel and then given a URL to resubscribe to make the subscription be in USD. However, this doesn't work. When we sign up, it shows a success page, but all the other pages still appear like we haven't signed up. We've been asking for help for over 24 hours now, with no response. It's a business day, so it's a bit concerning. Even if they replied by saying that it's an issue, and we are working on it, that would be much better than what we have now. We are wondering if this is a product we should use or not. > > So far it's been poor; Apart from the poor support, the system has been a little unintuitive (finding where to add users, how to view your subscription). ----- ### "Great Software, Friendly Founder" — 5.0/5 > **Johnny** | *4 July 2021* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: I like everything that Instatus offers. They offer what the standard statuspage would, but at a cheaper price. I run a nonprofit, so we use our statuspage to inform our users about any technical issues. You can create incidents, link them up with third-party monitoring services, subscription services (even includes Discord notifications which are popular nowadays). It also has excellent, easy-to-follow documentation provided. I got everything set up in less than 20 minutes, connecting a custom domain was even easier\! > > **Cons**: Everyone is good, but I suggested a feature to the founder in the Instatus Slack for there to be a way to have incidents automatically create using your own custom template when your third-party monitoring system detects an outage. Other than that, everything looks good and works well\! ----- ### "Great, feature-rich service for a great price" — 5.0/5 > **James** | *25 June 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, clean, easily understandable, and highly extensible. > > **Cons**: Software is still fairly young, so some minor issues are to be expected. Support response is excellent though. > > Overall great service and really happy with the product. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/355676/instatus?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/355676/instatus) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data